Mimi Beds Reviews 

276
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 166 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly appreciate the beautiful design and find the solid wood construction to be extremely sturdy, safe, and wonderful for their children's daily routines. Many people also mention that the furniture pieces are very easy to assemble at home and frequently arrive quickly without unexpected trouble. However, some customers also noted significant delivery delays, missing hardware parts, or frustrating communication issues when trying to track their pending orders. A few other people also felt that the product quality fell short of expectations, specifically mentioning bothersome wood splinters, surface cracks, or wobbly railings.

What people talk about most

Product

Users describe positive interactions with product, noting that customers find the beds sturdy, beautifully... See more

Quality

Clients share positive opinions on quality, frequently praising the sturdy solid wood construction, beautiful... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast shipping times... See more

Order

Customers consistently note ambiguous experiences with order processes, as opinions are sharply divided... See more

Customer service

Consumers find customer service to be ambiguous, as experiences vary significantly across buyers. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a bed under the pre sale option, it was taking a while to receive an update (past the delivery date), so I’ve reached out to costumer service and I guess there was an issue because it was sh... See more

Company replied

Rated 4 out of 5 stars

Okey/good experience overall. Good customer service, quick response. The bed looks nice visually but had a bit of a strong smell of paint or something. It took about 3 days to air out the room. There... See more

Company replied

Rated 4 out of 5 stars

I recently purchased this convertible crib for our baby, and overall, I’m really impressed! It arrived well-packaged with clear instructions, and all the pieces fit together solidly. The solid wood c... See more

Company replied

Rated 4 out of 5 stars

Delivery was problematic because our order came at 3 different times and not on schedule, but customer service at Mimi Beds helped resolve it. My granddaughter loves the Little Dreamer floor bed thoug... See more

Company replied


Company details

  1. Bedroom Furniture Store

Written by the company

Proudly Canadian, Mimi Beds is a dedicated family owned business specializing in the creation of Montessori beds for kids. Our mission is to provide children with a safe, comfortable, and inspiring sleep environment that promotes their independence and growth. With meticulous craftsmanship and a commitment to quality, Mimi Beds offers beds that combine functionality, aesthetics, and the principles of Montessori education. We strive to make bedtime a joyful experience for both children and parents, fostering a sense of wonder and exploration in the world of dreams.


Contact info

3.6

Average

TrustScore 3.5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(276)

189 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to install

Very easy to install! Price is low and quality is excellent!

January 9, 2026
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you for your kind words! We’re thrilled to hear that installation was easy and that you’re happy with both the quality and the price. We hope your little one enjoys their new bed!

Advertisement
Rated 5 out of 5 stars

All round amazing experience

Shipping was fast even though I ordered during the holidays. The bed is amazing. My son loves it and just loves being in his big boy bed so much. Thank you so much!

December 26, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for sharing! We’re thrilled to hear your son is loving his new big boy bed. It makes us so happy knowing he’s enjoying it, especially with the holidays being so busy. We hope it brings many cozy nights and sweet dreams!

Rated 1 out of 5 stars

Very disappointing experience.

I placed an order weeks ago for a child’s bed and mattress. Since then, I have experienced extremely long delays, no concrete updates, and very poor communication.

The tracking has been stuck on “label created” for weeks with no actual shipment, despite multiple follow-ups. Each response from customer service is vague and repetitive, with no clear delivery date or real explanation.

This is a child’s bed, not a luxury item that can wait indefinitely. The lack of transparency and accountability is unacceptable.

I am still waiting for a clear resolution and refund. Based on my experience, I cannot recommend this company.

January 8, 2026
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

We’re truly sorry for the delay this situation has caused. We completely understand how unacceptable this experience has been—especially when it involves something as essential as your child’s bed. Your concerns are absolutely taken note of, and that this is not the level of service we aim to provide.

Please know that your case is being escalated, and a dedicated member of our customer support team will be reaching out to you directly to review your order in detail and work toward a clear resolution, including addressing your refund request. Our goal is to provide you with transparent information and a concrete next step, rather than vague or repetitive responses.

We sincerely apologize for the stress this has caused and appreciate you bringing this to our attention. Thank you for your patience while we work to make this right.

Rated 4 out of 5 stars

Assembly was a bit tricky and the gate…

Assembly was a bit tricky and the gate alignment isn’t perfect, but overall it’s a good product and we’re happy with it

January 3, 2026
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you for sharing your feedback! We’re glad to hear that overall you’re happy with your bed. We appreciate you letting us know about the gate alignment — your input helps us improve future designs and instructions.

If you need any guidance on adjusting the gate or have any questions, please don’t hesitate to reach out.

Rated 4 out of 5 stars

Shipping timeframe respected

Item arrived within timeframe indicated on website,

December 19, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you for your feedback! We’re happy to hear that your order arrived within the timeframe indicated on our website. We truly appreciate you taking the time to share your experience and hope you enjoy your purchase. If you need anything further, we’re always here to help.

Advertisement
Rated 4 out of 5 stars

Recommend Mimi Beds

The bed is really beautiful, and our daughter loves it! It takes quite some time to assemble it, but it’s strong and super cute. Great purchase! :)

December 20, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for sharing your feedback! We’re thrilled to hear that your daughter loves her new bed and that you’re happy with your purchase. 😊

We appreciate your kind words about the quality and design, and we’re glad it’s been a great addition to your home.

Thank you again for taking the time to share your experience — it truly means a lot to us!

Rated 5 out of 5 stars

I bought floor bed and I absolutely…

I bought floor bed and I absolutely love it. Great quality, easy to assemble with comparative price. Definitely recommend it!

December 16, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for sharing this — we’re truly happy to hear it! 💛

We’re glad you loved the floor bed and found it great quality, easy to assemble, and well-priced. Your recommendation means a lot to our small team, and feedback like this genuinely helps other families feel confident in their choice.

If you ever need anything at all (accessories, tips, or support down the road), we’re always here. Wishing you and your family many cozy nights ahead!

Rated 4 out of 5 stars

Cute little bed

Cute little bed. One part broke very easily. I’ll probably just glue it to avoid a hassle of return and taking the bed apart.

December 15, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you for sharing your feedback, and we’re sorry to hear that one of the parts broke. We completely understand wanting to avoid the hassle of a return.

If you’d like, we can provide guidance on how to safely fix or reinforce the part, or we can also assist with a replacement part to ensure your bed is sturdy and safe.

We want to make sure your MiniBed is both fun and reliable — please let us know how you’d like to proceed.

Rated 5 out of 5 stars

Great product

Great product, easy installation and most importantly the finished look is as advertised.

Wish the shipping time was a little faster but we are satisfied with the final look so this can be overlooked.

December 12, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with the finished look and found the installation easy.

We completely understand that shipping times can be a bit frustrating, and we really appreciate your patience. Your satisfaction means a lot to us, and we’re so glad the end result was worth the wait!

Advertisement
Rated 4 out of 5 stars

Got my daughter the mimi ary housebed

Got my daughter the mimi ary housebed. It came quickly with no damage and was relatively straight forward to put together. The only part that took some time was getting the side rails in, which improved as I went. Feels sturdy and looks fun in her room. It will be a great transition from crib to big girl bed! I also got the mattress to ensure a nice fit - it fits perfectly, feels comfortable, and was nice to get all in the same delivery.

December 3, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for sharing your experience! We’re thrilled to hear that the Ary House Bed and mattress arrived safely and that the assembly went smoothly. It’s wonderful to know that the bed is sturdy, fits perfectly, and is already adding fun to your daughter’s room.

We truly appreciate you choosing MimiBeds for this important transition from crib to big girl bed — and we’re so happy it’s working out well for you both!

Rated 4 out of 5 stars

House bed Mimi experience

Received communication that was unclear. Upon follow up they provided clarification and from then on were great at communicating and staying on top of my order. The fairy lights broke when we took them out of the box which was unfortunate, but the bed and mattress are exactly what we wanted.

December 6, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for sharing your feedback — we truly appreciate it. I’m glad to hear that once things were clarified, our team was able to support you and keep communication smooth throughout your order.

I’m also happy the bed and mattress are exactly what you were hoping for, though I’m very sorry to hear the fairy lights got damaged. Let us know what we can do to help out! Please email us at info@mimibeds.com.

Thank you again for your patience and for giving us the chance to make things right.

Rated 5 out of 5 stars

Very good experience

We were a little skeptical after reading reviews particularly about shipping times, but we ordered during black Friday and received our shipment within 3 days of ordering. Very happy with the product.

November 18, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for sharing your experience! We’re thrilled to hear that your order arrived quickly and that you’re very happy with the product.

We completely understand that shipping times can feel uncertain sometimes, especially around busy periods like Black Friday, so it’s wonderful to know we were able to exceed your expectations.

We hope your little one enjoys their new bed for years to come!

Rated 4 out of 5 stars

Good, but could be better.

It came quickly and in good condition, no missing parts. It was fairly simple to put together. However, some of the peices don't fit quite properly, but it's still usable. Our twin size mattress is a little bit big for some reason. But it also still works. Our little loves it.

November 22, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for sharing your feedback! We’re thrilled to hear that your little one loves the bed and that it arrived quickly and in good condition.

We appreciate your note about some pieces not fitting perfectly and the twin mattress being slightly snug. While it’s great that everything is still usable, we’ll make sure to pass your comments along to our product team to help improve future designs.

We’re so happy that your child is enjoying their new bed — that’s what truly matters!

Advertisement
Rated 4 out of 5 stars

The bed is perfect, but difficult to assemble

The bed is perfect! Our son loves it. The only negative part was to assemble it.

November 29, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for sharing this with us! We’re thrilled to hear that the bed is perfect for your son and that he loves it — that means the world to us.

I’m sorry to hear that the assembly process wasn’t as smooth as it should have been. We truly appreciate the feedback, as it helps us continue improving our instructions and overall experience. If you ever need any tips or support with future assembly, we’re always here to help.

Thanks again for choosing Mimi Beds!

Rated 5 out of 5 stars

Great customer service

Great customer service. 10/10

August 22, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for your kind words! We’re thrilled to hear you had a great experience. Your support means a lot to us!

Rated 5 out of 5 stars

My experience with Mimibeds has been…

My experience with Mimibeds has been exceptional. Throughout the process, the customer service team has been attentive and supportive.

November 8, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with MimiBeds has been exceptional. Our team works hard to provide attentive and supportive service, and it means a lot to know it made a positive difference for you.

We truly appreciate your support and are always here if you need anything in the future.

Rated 3 out of 5 stars

Overall satisfied but could improve

Excellent customer service so far. Love the size of the bed and the comfort of the mattress. The braided bumper doesn't fit all around the bad which is an issue for me. Also, the stability of the rails could be improved as they are shaky when baby tugs on them to get out (15 months).

November 14, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for sharing your feedback — we truly appreciate your kind words about our customer service, as well as the size and comfort of the bed and mattress. We’re also grateful you took the time to let us know what isn’t working perfectly for you.

We’d love to understand better what we can do to help improve your experience. We’ll be reaching out to you directly via email to look into this further and see how we can make things right. Your satisfaction and confidence in the quality of our products are very important to us.

Your feedback is incredibly valuable and helps us continue improving our designs and customer experience.

Advertisement
Rated 5 out of 5 stars

We really love the bed!

We really love the bed, it’s sturdy and has a nice finish.
It’s on the pricier side but you pay for good quality.
Shout out to the customer service, they were very helpful and quick to reply.

November 17, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for your kind words! We’re thrilled to hear that you love your bed and that it’s meeting your expectations in terms of sturdiness and finish.

We also really appreciate your shout-out to our customer service team — we strive to provide helpful and timely support, and it’s wonderful to know it made a difference.

Enjoy your new bed, and please don’t hesitate to reach out if you need anything in the future!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good Canadian quality and easy to build! It fit perfectly in his room decor! Perfect high for him to be able to get off his bed!!Our son love it!!

November 7, 2025
Unprompted review
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for your wonderful feedback! We’re thrilled to hear that the bed was easy to assemble, fits perfectly in your son’s room, and that he loves it. It means a lot to us to know our products are making a difference in your home.

We truly appreciate your support and hope your family enjoys it for years to come!

Rated 5 out of 5 stars

Very happy

The products are really nice and customer service was able to help us beyond expectation. We are referring this company to all of our mommy friends as our lives have been made significantly easier due to products - especially the gated floor bed. Thank you

October 27, 2025
Mimi Beds logo

Reply from Mimi Beds

Thank you so much for your wonderful message — it truly means a lot to us! We’re so happy to hear that you and your family are enjoying your Mimi Bed, and that our team was able to make your experience a positive one.

Your support and kind words inspire us to continue doing what we love — creating safe, beautiful, and functional spaces for families. We’re especially grateful that you’re sharing your experience with your friends; that means the world to us.

Thank you again for being part of the Mimi Beds family!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look