We are human beings who hope for contact and connection. I was looking forward to some help for my stress, anxiety and depression. Instead mindbloom caused more anxiety and depression. I am a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great deal of help, way better if you can get your regular therapist to agree to let you dose while in their office/practice. Psychedelic Assisted Psychotherapy is only meant to be a tool to be combin... See more
Im experiencing life challenges and lets just say Mindbloom went above and beyond to support me. The most amazing experiences as they relate to RESETTING the mind. No vacation. No day spa can RECHARGE... See more
This is helpful. A gentle introduction into medicine that deeply relaxes the body and you will always feel in control. No negative thoughts or feelings can harm you as you relax and listen to the mind... See more
Company details
- #25 of 32 best companies in Mental Health Service
About Mindbloom
Written by the company
Mindbloom is the largest provider of psychedelic medicine, with psychiatric clinicians facilitating more than 275,000 at-home ketamine therapy sessions per year in 36 states. Mindbloom offers ketamine therapy for a range of mental health issues, with programs that combine evidence-based medicine with coaching, content, and community.
Visit our website Contact usContact info
United States
- mindbloom.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m very disappointed in the fact that…
I’m very disappointed in the fact that my medication is not going to be shipped out until the 10th. Due to the fact that we live at the epicenter of 7 landslides we are not able to receive mail at our home so we have to use a pack and ship. If thus medication does not arrive by Friday it will sit at the store, unrefridgerated for 3 days which will render the medication useless. This is going to set me back almost 2 weeks. I have followed all of your instructions exactly so I don’t understand why your pharmacy is saying the Mischa put in the refill to early.
I don’t normally ask for “special treatment” but I’m living in a what looks like a war zone! I need my medicine and do not need this added stress in my life right now.
Thanking you in advance for your consideration of this matter
Marina Parker

Reply from Mindbloom
I have been amazed at how much support…
I have been amazed at how much support there is to help with guiding you through the process. They have all their bases covered! Every question you may have they have already thought about and have multiple suggestions prepared for you.
Great for people who think they don’t have time to help themselves
This product is amazing and the people are great! I work in mental health and am always searching for new tools. Sometimes we forget about ourselves in our attempts to help others and this tool is safe,effective and well supported while in the privacy of your own home.
I’m very impressed with Mindbloom’s…
I’m very impressed with Mindbloom’s resources to prep and the way the journal entries are summarized so helpfully and eloquently
Great support team
Great support team. Really helps you get in sync which allows this program to work,
Mindbloom changed my life for the…
Mindbloom changed my life for the better in profound and powerful ways. My guide, my clinician and the support staff are all excellent. MB has provided me a better than expected experience and outcome.
There is good and bad.
My guide is great and the app is very good. My experiences with the medicine has been incredible. But Mindbloom support is very frustrating and can’t really do anything for me that I can’t do my self. Every time I emailed them I got a response from a different person. They got dates and times wrong and never did anything fast. The first clinician I worked with seems to have left and the first guide I chose left before my first session the replacement guide I got didn’t show up to my first session so I had to reschedule it. Abysmal. But now that I’m finally able to do it I’ve gotten a ton out of it.

Reply from Mindbloom
Incredible support team assisting me…
Incredible support team assisting me along the way of this journey. Look forward to continuing to learn and grow!
Good enjoyable don’t know if it will…
Good enjoyable don’t know if it will solve my issue but liked the experience.
An effective program for treatment-resistant depression
After 20+ years of suffering from treatment-resistant depression, ketamine is the first drug that has really worked for me. It's truly an invaluable treatment and Mindbloom packages the experience in an easy-to-use Telehealth model. Since beginning the program over a year ago, I have interacted with two clinicians and two guides and all of them have been very kind and knowledgeable. Calibrating your dosage can be tricky and take a little time, but the results are well worth the process. I have renewed the program several times because I enjoy the treatment and find the effects incredibly beneficial, relieving me of depressive side effects and helping me process ongoing difficulties in my life.
The Mindbloom app provides very…
The Mindbloom app provides very thorough and helpful instructions and guidance.
Great services and nice / professional…
Great services and nice / professional providers
Incredibly constructive
Incredibly constructive, great staff of people. Can’t thank you guys enough.
The treatment itself is great
The treatment itself is excellent, and the care around it reflects genuine attentiveness. There’s a lot to appreciate on that front. But the app, unfortunately, falls short. It’s clunky, unreliable, and doesn’t reflect the quality of the clinical experience. The communication, too, has been frustrating. I’ve had to email ten different people, often repeating the same information, with no clear sense that anyone has a full view of my case. It creates confusion where there should be clarity.
For a company like Mindbloom—clearly well-resourced and thoughtful in its clinical approach—this kind of fragmentation seems avoidable. It would be incredibly helpful if all communication could be streamlined into a single account, so that whoever a patient is speaking to has access to the full context.
Very professional
Very professional, responsive and knowledgeable. Definitely the type of people you want when it comes to your mental well being.
Connecting with my integration guide…
Connecting with my integration guide before the session.
Poor business model meant to collect up front
Not a good business practice from the start. I can’t do tabs and need IM. However, that’s not up to you. You MUST buy a full package just to talk to a consultant to see if you are actually a fit, and if so, they decide the delivery method. All this after you paid over $400 just to know where you stand. If you decide it’s not for you, you still owe them $150. What a scam. NOBODY else in the industry makes you do this. If you want to waste your money, here’s a good option.

Reply from Mindbloom
I love it so far
This has been a great experience. I've completed three sessions. I was apprehensive at first doing this at home. but it literally is one full hour and done. The clinicians and the guides are amazing and they do continue to reach out based on the rating you give each session. The first session was very powerful in terms of visuals and body feel. The second session less so. But they said that could be expected. The crazy thing is, I don't know how or why, but both sessions literally brought up something traumatic from my past that I really need to work on. I went into these sessions with a blank slate, not knowing what to expect, and the fact that these things cropped up in the middle of the session let me know that this actually helps. I didn't feel anything at all on the 3rd session, so I'm waiting to book with my clinician to discuss that. I can't say that I'm 100% fixed after two sessions, but the fact that this brought up deep seated trauma is a holy grail in my opinion. I'm really looking forward to the future sessions and continuing this journey. The app they provide is comprehensive and has a wealth of information. Lots of videos, lots of reading and the ability to voice or type journal. The community is also pretty great of other people on similar paths. I really hope that this type of treatment continues to grow across our country and the world and helps many people.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







