Banner for Mindful Chef

Mindful Chef Reviews 

20,205
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 506 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the diverse and delicious recipes, which are easy to follow and cater to various dietary needs. Many highlight the excellent quality of ingredients, noting everything arrives fresh and well-packed. Reviewers also appreciate the exceptional customer service, which is efficient, polite, and quick to resolve any issues. This service saves time and makes healthy eating convenient, often surpassing other meal delivery options. However, some customers also noted issues with the delivery service, specifically couriers not ringing doorbells or leaving boxes in exposed locations. Additionally, a few people mentioned occasional problems with the freshness of produce, describing items as limp, unripe, or past their prime.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious, nutritious, and... See more

Quality

Consumers find quality to be positive, with many appreciating the high quality of ingredients, fresh produce,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising its reliability and efficiency,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the quality of ingredients. Brown rice and organic chicken in particular. Recipes are easy to follow. I have been using mindful chef for some months now they really help with wei... See more

Rated 5 out of 5 stars

Amazing food!! Such a varied unique dishes. All recipes gave tasted delicious and the people working behind the scenes at mindful chef are amazing too!! Fantastic communication. Would give 10 sta... See more

Company replied

Rated 5 out of 5 stars

Delicious choice of recipes, nutrition info all there and easy to follow and the app is so simple to use. Would highly recommend MC and their customer team, who are efficient polite and easy to reach... See more

Company replied

Rated 5 out of 5 stars

We’ve been enjoying meals regularly but this week our delivery did not come. I emailed customer service. They investigated, communicated to me what had happened, reorganised delivery and provided refu... See more


Company details

  1. Online Food Ordering Service

Written by the company

Healthy.  Simple.  Delicious. That's the Mindful Chef approach. Mindful Chef delivers healthy and delicious, chef-designed meal kits to cook at home. They focus on macro-balanced wholefoods with heaps of plants and real protein so you feel your best. As a proud B Corp, they champion quality. You’ll find British meat, free-range chicken, responsibly-sourced fish and award-winning seasonal produce in their boxes. Their Ready To Go range features healthy frozen meals, soups, broths, and smoothies that are designed for nutritious meals in minutes.  With options for all lifestyles, Mindful Chef offers one-person, two-person and family meals, and caters for gluten-free, vegan, flexitarian, vegetarian and pescatarian diets. Mindful Chef has over 28 recipes to choose from each week, so there are no recipe ruts. Discover flavours from all over the world - with a Mindful Chef healthy twist, from bubbling fish pies for the family, to a spicy Bibimbap or a Sri Lankan curry.  You can choose to get a Mindful Chef delivery every week or every once in a while, it’s always up to you.  Delivery is available nationwide - direct to your front door - so you can spend more time doing what you love, and less time thinking about what to cook. Launched in 2015, Mindful Chef have delivered millions of meals and donated over 20 million school meals to children living in poverty.

Mindful Chef

Written by the company

The UK's No. 1 rated healthy recipe box
Visit mindfulchef.com or call 020 3950 0455 for advice and support from our friendly customer care team.
The UK's Highest-Rated Recipe Box Company with over 12 million meals delivered nationwide. No need to be in for delivery - just let us know where to leave your box. Guaranteed freshness with ice packs and eco-friendly insulation.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(20,205)

487 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend

Great range of recipes. Healthy options that are full of flavour but not too calorific. Easy to prepare.Good quality ingredients.Subscription easy to pause when needed.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered meals from mindful chef as I…

I ordered meals from mindful chef as I have done for several years, unfortunately this week for the first time ever the delivery did not arrive as planned.
Mindful chef emailed me to inform me of the problem and offered to reschedule, as we were going away this wasn't possible so my account was recredited and I was given free delivery on my next order. I am very satisfied with this outcome and communication

June 23, 2026
Unprompted review
Rated 2 out of 5 stars

Fresh produce not so fresh

Hi, The recipes are really tasty and good portions. The first two weeks the produce is fresh but this week the produce was not so fresh, I had to throw half the spinach away because it was slimy and well past the best buy date. The broccoli was starting flower. The garlic is growing with green bits on the inside. Initially I was very impressed but quality and freshness of the produce is disappointing. I let it go a few weeks ago, thinking it is a once off but now it is every week. I don't want to cancel the subscription but I do expect the company to adhere to what they say. Thanks Caryn

June 22, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Caryn,

Thank you for taking the time to leave your review, and I'm so sorry to hear of your recent experience.

This is super disappointing, and certainly isn't the service we strive for at Mindful Chef.

We would love the opportunity to turn this around, so we've popped you an email regarding this issue!

Thank you again for your feedback, and I look forward to speaking with you soon.

Best wishes,

Rated 5 out of 5 stars

Great customer service experience

Great customer service experience. It’s so nice to know that there is an actual person who cares about the customer at the end of an email. Any queries are dealt with promptly and efficiently - thank you Mindful Chef .

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

I've been really impressed with Mindful…

I've been really impressed with Mindful Chef. The meals are always fresh, tasty, and made with high-quality ingredients. The recipes are easy to follow, which makes cooking stress-free even on busy evenings. I love that the meals are healthy without compromising on flavour, and there's a great variety to choose from each week. Everything arrives well-packaged and fresh, and it's helped me enjoy home cooking much more. Highly recommended for anyone looking for convenient, delicious meals that are simple to prepare.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Quality ingredients that is worth the money

We've been with Mindful Chef for three years now and it's consistently been a great experience.

I chose it primarily for the quality of the ingredients (especially the meat) and for the focus on unrefined carbs and healthy eating generally. It makes the hard work of sourcing ingredients and finding recipes so much easier. I've also learned how to cook a number of things from scratch, which has helped me avoid ultra-processed foods. I feel the portions are big - for not that many calories.

Customer service has always been helpful whenever I've needed it, and the app is very intuitive and easy to navigate.

Highly recommended

June 23, 2026
Unprompted review
Rated 2 out of 5 stars

if you want single portions - AVOID

I signed up for mindful chef because I was looking specifically for single portion meals. On the website this semed possible, so I ordered my first 3 meals. All arrived well packaged but I was so surprised by the amount of food delivered that I called customer service to check that I had been sent the right portion size. They asked me to check the meal bags which apparently should have given an indication of this, but they didn't. The following day I opened my first bag to discover that I had indeed been sent quantities of all ingredients for TWO people, with the exception of the protein (chicken) - which had been halved. I contacted customer service again and was told that many single people order a 2 person meal, cook half one day and then have a second meal of leftovers. But if you've only got half the chicken - this doesn't work. So half of my first meal ( risotto) went in the bin. The same for the chicken salad the next day which not at all appetising after 24 hours. Even the recipe book I received is clearly labelled "Meals for 2" with instructions on ALL recipes to just halve for 1.

I understand that I was only charged for single meals - and that sometimes it's better to send a whole onion instead of half etc etc. That's not my complaint - although I would point out that items like broccoli and beans came in pre packed 2 person sized bags and could simply have been in smaller bags . My disappointment is that"meals for one" is a major selling point for this brand and it's simply not what they deliver - and the amount of food waste this one transaction has generated is unacceptable. Such a pity.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Fresh long lasting ingredients...

Fresh long lasting ingredients.... Delivered fresh . The best on the market currently

June 2, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Shar,


Thank you so much for your lovely review! We’re really pleased to hear you’re enjoying the freshness and quality of your ingredients.

We put a lot of care into sourcing and delivering fresh produce that helps make mealtimes easier, so it’s fantastic to hear your experience has been such a positive one.

Thanks again for your support — we really appreciate it!

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

The Best!!!!!!

Such lovely recipes and I always look forward to the next box. The service is great and food tastes top restaurant quality. Loveeeee! :D

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best

Simply the best. Amazing rescipies with excellent ingredients which are always additive and often gluten free. The support, delivery and service is also excellent.

June 18, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Martyn,


Thank you so much for taking the time to leave such a lovely review!

We’re really pleased to hear that you’re enjoying the recipes, ingredient quality, and the overall service.

It’s fantastic to know that the variety of meals and the care that goes into creating them has made such a positive difference.

Thanks again for your continued support, and we hope you continue enjoying your Mindful Chef meals!

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Quality ingredients

Quality ingredients. Excellent meal choices. Very good app to suport the product and easy to follow recipe
s... What's not to like...

June 14, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Mrs Wood,


Thank you so much for taking the time to leave us a review!

We're really pleased to hear you're enjoying the quality of the ingredients and the variety of meal choices, and that you're finding the app helpful and the recipes easy to follow. It's great to know everything is working well for you.

We really appreciate your support and hope you continue to enjoy many more meals with us.

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Really tasty recipes

Really tasty recipes, easy to make and everything is in the bag!

June 13, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Elisabeth,


Thank you so much for taking the time to leave us a review!

We're delighted to hear that you've been enjoying the recipes and found them easy to make. It's great to know that having everything organised in the recipe bags has made cooking that little bit easier too.

We really appreciate your support and hope you continue to enjoy many more delicious meals with us.

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Delicious recipes -quick and easy

Delicious recipes with high quality ingredients delivered to your home. Takes the worry out of catering for vegan, gluten free, calorie conscious guests/family/friends.
Ordering easy and delivery is reliable and less than a trip to the supermarket in a car.
For me, it takes the stress out of decisions and shopping. Recipes are straightforward and quick, as well as varied so it’s a no- brainer if you’re time-challenged. Best of all… no waste!

June 12, 2026
Unprompted review
Rated 3 out of 5 stars

Not for me

I have tried other meal delivery services and been disappointed, but decided to have another go with Mindful Chef. I've cancelled after only 2 of my 4 discounted initial boxes.
I threw out coriander and baby leaves because they were limp and slimy. This problem is not confined to Mindfulchef. I don’t understand why meal boxes can't provide vegetables to the same quality as I could buy at a local shop.
In addition the current meal box contains ready cooked rice, quinoa and tomato cooking sauce all in plastic pouches. I would never consider buying such things because they are expensive and bad for the environment.
Yes the meals are tasty but as I have the time to shop and skill to cook from scratch it's not for me.

June 11, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Olwen,

Thank you for taking the time to leave your review, and I'm so sorry to hear of your recent experience.

This is super disappointing, and certainly isn't the service we strive for at Mindful Chef.

It's great to hear where we can improve our service, and we would love to continue to turn this recent experience around for you, so we've popped you an email regarding this issue!

Thank you again for your feedback, and I look forward to speaking with you soon.

Best wishes,

Rated 5 out of 5 stars

Since we have been using MC

Since we have been using MC. ( About 2 years) We have only had about 2 meals that we haven’t enjoyed. I really enjoy cooking now. And it looks expensive when you first start but compared to Guernsey prices it’s amazing value. Thank you MC 😁

June 11, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Julie,
Thank you so much for taking the time to leave us a review 😊
We’re really pleased to hear that, after using Mindful Chef for two years, you’ve enjoyed so many of your meals and that cooking has become something you genuinely enjoy. That’s exactly what we love to hear.
It’s great to know the recipes have been a good fit for you overall, and if there are ever any that aren’t quite right, we’re always keen to hear your feedback so we can keep improving and making them just right.
Thank you again for your continued support, and we look forward to many more meals coming your way!
Best wishes,
The Mindful Chef Team 💜

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look