Mindful SoulsReviews 

3,665
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including crystals and jewelry, often noting their beauty and authenticity. Many people appreciate the subscription boxes, finding them to be a great value and a source of joy and self-care. The customer service and staff are frequently highlighted as amazing, kind, and helpful, going above and beyond to resolve issues and make customers feel appreciated. Reviewers also commend the thoughtful packaging and the overall positive energy associated with the items. However, some customers experienced issues with product quality, such as items arriving poorly made or damaged, or not meeting expectations. A few people also mentioned problems with subscription management, shipping delays, missing items, or receiving duplicate crystals in advent calendars.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality of items like crystals,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of items,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the company truly... See more

Subscription

Consumers generally express satisfaction with their subscriptions, often looking forward to receiving their... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful curated box that I felt was just for me and exactly what was needed. Beautiful crystals, jewelry and items that helped me on my spiritual journey. Arrived quickly and can not wait to receive... See more

Company replied

Rated 5 out of 5 stars

I’ve been getting the Mindful Souls subscription boxes for the past 2 months and they’re totally worth the cost. The items in each box would cost way more if you bought them individually, and ever... See more

Company replied

Rated 5 out of 5 stars

The csc was great on all my orders. I'm pretty much in love with EVERYTHING I've gotten except for my latest purchase the laboradite bangle bracelet which is too big it's fallen off my wrist -- prett... See more

Company replied

Rated 5 out of 5 stars

I look forward to receiving my box every month, it is a big uplifting peaceful experience. This monthly box, it is the one thing I have set aside for myself, my self-care. As a full-time mother, wif... See more

Company replied


Company details

  1. Meditation Center

About Mindful Souls

Written by the company

🌿 Mindfulness Made Simple 🌟

A monthly dose of tools and rituals tailored for modern life. ✨

🧘 About Us

Mindful Souls started in 2018 as a small team with a really big dream: to bring peace, mindfulness, and joy into the lives of others. 💜 And so, the Mindful Box was born—a subscription box filled with natural crystals, spiritual tools, beginner-friendly guidance, and more! 🔮🛂

💡 What We Stand For

“We believe mindfulness and spiritual growth belong to everyone—so we make it easy.”

Our Mindful Boxes, curated by our gem guru, Monal Gehlot, and a team of lithotherapists, have already touched the lives of 180,000+ subscribers across the USA, Europe, and Australia! 🌍

✨ What Sets Us Apart? 🌟

  • 💎 100% natural crystals with certified authenticity.
  • 🌍 Ethical sourcing and responsible practices.
  • 📚 Experts in lithotherapy and spirituality.
  • 🔧 Soul-nurturing items beyond subscription boxes.
  • 🙏 Every purchase donates a meal to a child in need in India (320,000+ meals donated!).

📂 Categories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(3,665)

459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great collection each month

The monthly box contains beautiful selections and includes information about the objects, their meanings and purpose as well as how to incorporate them in your practice.

April 9, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your lovely feedback 😊

We’re so happy to hear that you’re enjoying the selections and the information included in your monthly box. It truly means a lot to us 💛

Wishing you a beautiful and meaningful journey with your practice ✨

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Rated 5 out of 5 stars

I’m so happy that after receiving my…

I’m so happy that after receiving my necklace replacement very quickly. My original one wasn’t finished off properly. This was replaced immediately. Thankyou so much

April 1, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words 😊

I’m really glad we could get that sorted for you quickly and that you’re happy with the replacement! Your support means a lot to us 💛

If you ever need anything else, we’re always here to help ✨

Rated 4 out of 5 stars

Improved service since prior review!

Increasing my rating. Still waiting on the refund (supposed to take a few days). Received responses with label for return. Otherwise, excellent improvement in response. Great company.

March 31, 2026
Unprompted review
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Reply from Mindful Souls

I’m really sorry you haven’t received a response and that items were missing — I completely understand how frustrating this must feel. This is definitely not the experience we want for you.
We’d truly like to look into this and make it right — could you please share your order details (order number or email used to place the order) with us. Once we have that, we’ll check everything right away and support you further

Rated 4 out of 5 stars

Mindful Soul has crystals

Mindful Soul has crystals. I have collected crystals, stones, and rocks since I was a child. They have always interested me. I found Mindful Souls a couple of years ago, and learned they were a source of knowledge as well as stones. This has made the collection mean that much more to me.

June 18, 2025
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Reply from Mindful Souls

Thank you so much for sharing this beautiful journey with us—it truly means a lot ✨

It’s amazing to hear about your lifelong passion for crystals, stones, and rocks. Knowing that we’ve been able to add not just pieces to your collection, but also knowledge and meaning behind them, is incredibly special to us.

We’re so grateful to be a part of your journey and to help make your collection even more meaningful 💎

If there’s ever anything you’d like to explore or learn more about, we’re always here for you 😊

Rated 5 out of 5 stars

Great customer service

Great customer service, great products! Highly recommended

April 7, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying both our products and customer service ✨

Your recommendation truly means the world to us and keeps us motivated to keep doing our best!

We can’t wait to delight you again soon 😊

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Rated 5 out of 5 stars

Excellent Customer Service

Thank you for resolving the two damaged items I received so promptly! Love my box each month!

April 3, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! We’re really glad we could resolve the issue with your damaged items quickly.

It truly means a lot to hear that you’re loving your box each month ✨ Your support keeps us motivated to keep delivering the best experience possible!

If you ever need anything, we’re always here for you 😊

Rated 5 out of 5 stars

I love the boxes of crystals

I love the boxes of crystals. I have been collecting them for years but wanted a deeper knowledge base and connection. I have found it with this company. I am also not tech savvy the staff sent me a link to my digital download. The whole process was quick. I appreciate the help.

April 6, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for sharing your beautiful experience ✨ It truly means a lot to us. We’re so happy to hear that our boxes have helped you deepen your knowledge and connection with your crystals 🌿💫

We’re also glad our team could make the process easy for you and assist with the digital download 😊

Your kind words and support mean the world to us — we’re grateful to have you as part of the Mindful Souls journey 💛

Rated 5 out of 5 stars

Great customer service

Anurag was super kind and understanding when I thought I had an issue with my order but was mistaken. I absolutely love my mystery box and will be purchasing again!

April 6, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for sharing this lovely feedback 😊✨ We’re so glad Anurag was able to assist you with care and understanding.

It truly makes us happy to know you’re loving your mystery box 🌿💫 Your support means a lot to us, and we can’t wait to serve you again soon!

Rated 5 out of 5 stars

Helpful

Positive experience every time I deal with MS :)

March 24, 2026
Unprompted review
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Reply from Mindful Souls

This truly made our day 😊✨ Thank you so much for your kind words! We’re so happy to hear you’ve consistently had a positive experience with Mindful Souls. Your support means a lot to us 🌿💫

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Rated 5 out of 5 stars

Beatiful crystals and stones boxes

I received my second subscription box and love all the stones and the way all the items are packed. Also, the beautiful literature they include is a real plus and fun to read. The stones and crystals are of great quality, and the sizes are very convenient for regular use.

March 26, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving your second subscription box and enjoying the stones, crystals, and thoughtful packaging. It's great to know that the literature added to your experience as well. We truly appreciate your support and are so glad the quality and sizes are meeting your expectations! 😊

Rated 5 out of 5 stars

Anurag provided exceptional customer…

Anurag provided exceptional customer service~swift, accurate, and incredibly efficient. My shipping address was updated within minutes of my request. Truly seamless and stress-free!

April 5, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words! We're delighted to hear that Anurag was able to assist you quickly and efficiently. We'll be sure to pass along your appreciation—your feedback truly means a lot to us! 😊

Rated 5 out of 5 stars

I ❤️ 😍 💖 my wee boxes of happiness

I ❤️ 😍 💖 my wee boxes of happiness, still need to get a lot tho
They ran out of the amethyst crystal and I received a small refund, fingers crossed I get it in my next order, I ❤️ 😍 💖 my dragon heart necklace the most, fast delivery is awesome aswell ❤️ Also to add, customer service is great, very helpful and friendly

April 5, 2026
Unprompted review
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Reply from Mindful Souls

Hi there! 😊 Thank you so much for your lovely message—we’re so happy to hear how much you’re enjoying your boxes of happiness 💛 It’s great to know you loved the Dragon Heart necklace and had a smooth delivery experience!

We truly appreciate your understanding regarding the amethyst crystal—we’ll definitely keep our fingers crossed for you too 🤞✨ And thank you for your kind words about our customer service—it means a lot to us!

We’re always here if you need anything 😊

Rated 5 out of 5 stars

Excellent service

Excellent service - i recommend this store.

April 5, 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Hi there! 😊 Thank you so much for your kind words and recommendation—it truly means a lot to us 💛 We’re so glad you had an excellent experience! If you ever need anything, we’re always here to help.

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Rated 5 out of 5 stars

Organite necklace

They listen for a start and fixed it when I had a problem.
Good quality of my jewellery I bought. Came quickly and well wrapped.

March 18, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your lovely feedback—we’re really glad we could listen and resolve your issue quickly 💛 It’s great to hear that you’re happy with the quality of your jewellery and the delivery experience as well. We’re always here if you need anything!

Rated 5 out of 5 stars

Quality goods good customer service and…

Quality goods good customer service and look forward to every box

April 3, 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Hi there! 😊 Thank you so much for your kind words—we’re so glad you’re enjoying the quality of our products and our customer service 💛 It’s wonderful to hear that you look forward to each box! We’re always here if you need anything.

Rated 5 out of 5 stars

Fantastic

Fantastic

Beautiful box, designed with love and care

March 19, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words—we’re so happy to hear you loved the box 💛 It’s truly designed with a lot of love and care, and it means a lot that you felt that. We’re always here if you need anything!

Rated 5 out of 5 stars

The mystery box have took my breathe…

The mystery box have took my breathe away, quality items and beautiful colors have impressed me so much. I recommend to anyone who is curious to discover the spiritual sphere of life

March 13, 2026
Unprompted review
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Reply from Mindful Souls

Hi there! 😊 Thank you so much for your beautiful feedback—it truly means a lot to us 💛 We’re thrilled to hear that the mystery box impressed you and that you loved the quality and colors. Your recommendation means the world to us! If you ever need anything, we’re always here for you ✨

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Rated 5 out of 5 stars

Customer Service

Customer Service is always willing to do there very best to achieve a positive resolution.

March 29, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your kind words—we truly appreciate your feedback! 💛 Our team is always committed to doing their very best to provide a positive resolution, and it means a lot to know that it’s making a difference. We’re always here for you!

Rated 5 out of 5 stars

Well made products

The products I received are well made and exactly what I thought I was getting.

March 12, 2026
Unprompted review
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Reply from Mindful Souls

Thank you so much for your feedback—we’re really happy to hear that you loved the products and that they met your expectations 💛 If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Subscription and order query

I have a query and started an online chat (thinking I would be in for q long wait).
I was so wrong. My chat was opened quicky & the advisor looked into my query quickly and throughly. The advisor also had my query resolved in no time and gave extra support to.

March 28, 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your wonderful feedback—we’re really glad to hear that your query was handled quickly and thoroughly. It’s great to know our team could resolve it promptly and provide that extra support as well 💛 If you need anything else, we’re always here for you!

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