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Mindset Reviews 941

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TrustScore 5 out of 5

4.9

Disability Insurance Company
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Review summary

Created with AI, based on recent reviews

Looking at 754 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the customer service. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding their claims and the user experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with communication, mentioning that replies were slow or that there was a lack of responsiveness from the company.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and professionalism. Many... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlight the professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, dedication, and... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight the... See more

Claim

Customers consistently note positive experiences with claim assistance. Many reviewers express confidence in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough about Desiree! She is AMAZING! I've applied twice for SSI and have been denied. Desiree was EXTREMELY: Friendly, patient, kind, understanding, knowledgeable, easy to understand an... See more

Rated 5 out of 5 stars

Mary from mindset was all the way around awesome. She did my application, made sure I understood everything, and made sure I didn’t have any more questions. She did send me the name and number to my a... See more

Rated 5 out of 5 stars

The Mindset team & in particular my Case Manager Danae were absolutely amazing. Also, while I only worked with her for a brief moment, my Lawyer Laci was incredible. Patient, detailed, & actually too... See more

Rated 5 out of 5 stars

Danae and Vinson were an absolute pleasure to work with and did amazingly on my case. I am thoroughly impressed and continue to be while working with them at the end steps of my disability case.

Company details

  1. Disability Insurance Company
  2. Disability Services and Support Organisation
  3. Mental Health Service
  4. Social Security Attorney

Written by the company

Mindset assists those with a mental illness and their caregivers in applying for Social Security Disability benefits(SSI and SSDI). We represent claimants from an initial application and through an appeal at the hearing level if needed. We are your close advocate through the convoluted process of applying for and being awarded your benefits.

Contact info

4.9

Excellent

TrustScore 5 out of 5

941 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great company

I can say it was a process but with mindset help I finally got approved after being denied twice. Irene is so sweet and nice and I thank her again for all the help.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

It was such a relief

It was such a relief. Chelsea who helped me was amazing. I put this off for so long, and my tries alone were so frustrating. It helped so much to just have help.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

I’m absolutely grateful to the entire team at Mindset, from day one they’ve been so helpful, very responsive, friendly and helped me every step of the way! Pedro has always been there to help in anyway he can anytime I had a question and or concern! Would recommend Mindset to anyone needing assistance in navigating the process of filing for benefits!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

10 stars if I could for Mary

The advisor was very patient and kind. She took her time and answered all the questions I had. She made an already frustrating situation a breeze. Thank you so much.

March 8, 2026
Unprompted review

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