I cannot say enough about Desiree! She is AMAZING! I've applied twice for SSI and have been denied. Desiree was EXTREMELY: Friendly, patient, kind, understanding, knowledgeable, easy to understand an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Disability Insurance Company
- Disability Services and Support Organisation
- Mental Health Service
- Social Security Attorney
Written by the company
Mindset assists those with a mental illness and their caregivers in applying for Social Security Disability benefits(SSI and SSDI). We represent claimants from an initial application and through an appeal at the hearing level if needed. We are your close advocate through the convoluted process of applying for and being awarded your benefits.
Contact info
United States
- mindset.care
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I want to give another shout out too… KADY W
I want to give another shout out too Kady w…. I just really wanna thank you so much and so grateful to have mindset by my side. I really can’t believe I have them. They are the amazing. They are very the best. I will keep saying this. I am very excited to work with them and they’re very amazing. I appreciate the opportunity thank you so much.❤️❤️❤️🥳🥳🙏🙏
Enjoyable Phone Intake Interview
Thanks for an enjoyable phone intake interview, you were very fast and patient with me and all my responses as per our conversation about my disability claim and it's process.
P.s. Very respectful and courteous. Beautiful voice by the way!
Service how fast they responded awesome…
Service how fast they responded awesome thanks 😊
Desiree was very nice
Desiree was very nice , explained things very well very kind and patient
So far they seem to care about there…
So far they seem to care about there clients not treat them like next paycheck. Personally introvert not very outgoing individual to me I get a little frustrated with them the ones in constant contact but way better than than having opposite or like last lawyer argued with me they was even my lawyer then tried smooth it over hours later saying they misunderstood me when simply asked for update cause ssa quit going thru them and reaching back out to me. I guess an update is extremely mistakable for having to do ur job.
Desiree was wonderful
Desiree was wonderful. She took her time to go over everything and explained what the process would be and time length.
He was patient and generous.
I had a wonderful experience with Carla…
I had a wonderful experience with Carla . She has helped me tremendously to figure out my claim and get the process started. Thanks very much. All of your words were very kind you made me feel like I mattered.
Wonderful to work with!
Desiree was an absolute joy to work with during the intake process. She was very helpful and made it so easy. Thank you!
Very knowledgeable great customer…
Very knowledgeable great customer skills very polite definitely made it feel easier I really do appreciate the help thanks again Mrs Desiree
I had a very nice experience with…
I had a very nice experience with Bryannis Rivera, Very nice and very attentive.
Thank you
Thank you, Mindset. Very helpful. They started my disability for me after I gotten frustrated hitting roadblocks.
5 STAR HERO!
My experience today with Carla was as if I was talking with a friend or family member. She was fantastic with extreme patience and professionalism all with a friendly attitude. One of the more lengthy calls I've had but the conversation was very comforting and I must say, enjoyable. Thank you, Carla!
Dennis
I had a great first experience with…
I had a great first experience with mindset today! They were so helpful and reassuring. They provided me with all the information I needed at this time! I would definitely recommend them to family friends etc! Such a helpful company!
Mindset for the future
I felt that our conversation was very helpful and understanding and very considering towards the fact of my illness and I would love to go further with mindset
Just starting
I just started with mindset and so far they have been very helpful understanding and keep u up to date very well... im looking forward and getting to continue wrking with thm til the end...
Smooth and pleasant
I'm so happy I had the chance to work with mindset. Elizabeth was very helpful and informative. She understood me and kept me informed about everything. 10 out of 10...I recommend. She made my journey smooth and pleasant.
She was VERY NICE explain everything…
She was VERY NICE explain everything is we were going along, and she just made me feel great.She was very excellent
Paige was great
Paige was great! If my disability worsened she documented it and helped me every step of the way. She touched base with me perfectly and I never felt like I was left hanging. 10/10 recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








