They never sent the item
They never sent the item. No reply to emails. Had to escalate the case to PayPal.
Stock shows available and are selling stuff they don’t have available.
Avoid at all costs
March 28, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Improve your mental and physical fitness with unique Neurofeedback and Biofeedback products
Contact info
United States
- mindtecstore.com
People also looked at
Avoid this store – no delivery, no response, PayPal dispute needed!
I ordered a product from MindTecStore in November 2024 for around €200, which was marked as “in stock” at the time of purchase. According to their site, it should have been delivered by mid-December, but it never arrived.
The order status stayed “Not shipped yet” for months, while the product page later changed to “Currently out of stock” — clearly showing that the item was not truly available when I paid.
I contacted the seller multiple times by email and on their website, but received no meaningful reply. In February, I sent them a formal escalation message asking for a delivery deadline or compensation — again, no response, no explanation, no apology.
Eventually, I had to file a PayPal dispute to recover my money.
✔ Use PayPal only – never pay directly with a credit card
✔ Don’t trust the “in stock” label – it may be misleading
✔ If you don’t get a response within days, escalate fast
✔ Open a PayPal case after 30 days with no progress
This company is completely unresponsive and unreliable. Don't waste your money and time like I did.
December 12, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.