Ridiculous auto subscribe subscription fee that has no reminders, no notifications and no receipts. 3 years they've been charging me automatically despite not logging into the account for the same a... See more
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Ridiculous auto subscribe subscription fee that has no reminders, no notifications and no receipts. 3 years they've been charging me automatically despite not logging into the account for the same a... See more
Company replied
Learning materials are bite size, quick to work through and easy to digest while still retaining all the links to do furthermore comprehensive study. The weekly buildup of knowledge keeps what you've... See more
Company replied
It is shocking to see that MindTools, a company providing professional development content doesn’t understand what good customer service is. I had a subscription that I rarely used. When it aut... See more
Company replied
Deep insights + Wide perspectives!: Mind tools is a combination of going deep & exploring wide! I like the range of topics and also the incisive details inmost of them. Certainly this must be par... See more
Mindtools is dedicated to helping you build on your skills and capabilities so you can enjoy the career you deserve. Our on-demand platform contains thousands of resources in a range of formats designed to give you actionable insights to develop your personal and professional wellbeing.
21 Young Street, Edinburgh, , EH2 4HU, Edinburgh, United Kingdom
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Genius business model.
I set up a subscription after an introductory offer. I didn’t really use it and forgot to cancel BUT later on I found that I couldn’t log-on to
My account so couldn’t cancel easily anyway.
Anyone considering joining on a whim, please consider your actions very carefully.
I admit I was wrong and should have pursued the matter earlier but as I had other things on my mind, such as my wife with advanced metastatic cancer, I didn’t pursue the issue with Mindtools for far too long - and I paid the price.
Over £200 later, I now gained access and was able to cancel my subscription.
The final insult was a pop-up box offering an ongoing half-price subscription.
As I say, it’s ultimately my fault. I should have insisted far earlier on getting access to my account so I could cancel. That’s the genius of this type of substitution model.
I hope they enjoy the money.
Relevant, up to date,and user-friendly. You make it easy to search for and distill the information that I am looking for.
I really enjoy using mindtools. I have made a lot of personal growth over the last few years. Mindtools has been a big part of my current success. I have used mindtools as part of my leadership program.
It's a great tool. the information is updated, and if you need help for any reason the customer service is fast.
Something to improve it's the browsing, may be a little difficult
Mind Tools is my "go to" to get information to assist with my personal strengths and weaknesses. The articles are informative, and I encouraged one of my colleagues to join Mind Tools and she loves it. Mind Tools is a continuous learning tool which I encourage every individual to have.

Reply from Mindtools
The app did not allow me to unsubscribe neither did repeated requests to the company verbally or in writing resolve the problem. Not a good experience.

Reply from Mindtools
Great content that is easily to digest and make relevant to business demands.

Reply from Mindtools
mindtools.com is a useful resource of management tools. Saves looking things up in endless MBA textbooks!

Reply from Mindtools
It used to be great, lots of fresh content and bonus bundles. Now it seems stagnant as compared to other online learning platforms.
Thieves I write for months for people to cancel this subscription and they did nothing it was a complete waste of two years paying with no help or customer service. Company isn’t even in the U.S.

Reply from Mindtools
I love using MindTools. It is a great way to catch up on the best practises for my industry.
I find Mindtools a great help in clarifying my thoughts sometimes when I have issues that needs resolution
I have attempted several times to cancel my subscription, and no one has answered or reached out to me. Please give me a call or respond to my email.

Reply from Mindtools
Mindtools provides excellent services for Independence consultants to keep learning current best practices .
Mindtools has really helped me understand more about my strengths and weaknesses, and, more importantly, has helped me develop those weaknesses into strengths
The app would not allow me to reset my password so I cannot log in and cancel the app. Been charged a year past what I wanted.

Reply from Mindtools
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