Got minebrick figure for my 15 YO son. It was fun to create and arrived on time. The instructions was missing but the customer support was very responsive and sent me the digital detail instructions i... See more
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We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations. Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price. We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Contact info
, United States
- minebrickservice@gmail.com
- minebrick.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Cherry
Cherry, was very helpful through every step of the way and made my experience so easy. Her and her team are awesome
Excellent customer service
Excellent customer service! I made several mistakes with my order, and the team was incredibly supportive and caring in helping me rectify them.
Amazing customer service & Easy to use
Amy provided amazing customer service and support. She answered all my questions, provided helpful and thourough information in a timely manner. Uploading and cropping the pictures was easy and even though I had a large order, it did not take me long to upload and submit them.
Customer service was excellent
Customer service was excellent! They made sure I got what I needed. This was my second order with them. Will order again.
Your company is amazing
Your company is amazing! Is five stars enough to tell you how much I appreciate your service and personal attention on my recent order. My grand daughter loves the Gilmore Girls and opening the advent calendar with the little envelopes each morning starts the day out perfectly. Thank you so very much. Wishing you a Merry Christmas and the best the new year has to offer! Nancy
Great customer services
Cherry and their team at Minebrick have been so kind and helpful during the design process. They are such a great company to work with! Thank you!
Awesome customer service
Awesome customer service! Responded immediately to every request to make my order perfect!
Wonderfull customer service I have ever…
Wonderfull customer service I have ever seen..
Convenient chat customer service
Sienna did a great job helping me fix my order.
The process has been great looking…
The process has been great looking forward to seeing the best Christmas gift.
Linsday in Customer Service was amazing!
Linsday in Customer Service was amazing! She helped me understand the process of adding the dog to my nephews figure. She showed me all the dogs that I could pick from and to let her know which I wanted to use to match the photo I had. I am really excited for him to get his Christmas present! Thanks again Lindsay!! Happy Holidays!
Fantastic
Really Well, packaged, good quality. The customer service was fantastic. Really great thank you so much as these were Christmas present very happy. 🥰
Lindsay was very quick to respond and…
Lindsay was very quick to respond and lovely. The overall process was fast and easy.
Skye was incredibly helpful
Skye was incredibly helpful! She answered all my questions quickly and was very kind throughout the whole process. Excellent customer service — thank you so much for your support! Highly recommended.
Outstanding service they provide
Outstanding service they provide. Sending emails making sure I approve of the project…truly amazing. I can’t wait to receive this and give as a gift.
I received a response very quickly
I received a response very quickly, and Lindsay immediately offered me a solution to resolve my issue and address my request! I didn't think my problem could be solved so quickly and easily.
Great experience with their support…
Great experience with their support team. I requested for a refund/cancellation and they responded to me and got it resolved quick.
Wow - Great Service & Purchase Experience
Wow! This is such a fun product - to gift and receive. It always brings smiles and chuckles!
But, it’s the personalized customer service that truly elevates Minebrick! From purchase through production this company took care of me - the customer. Every step is well thought out.
Specifically, Lindsay helped me through the editing and production process! She was engaged, prompt and courteous as we emailed back and forth. Thanks Lindsay!
Great customer service!
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