no support if you are a free user
no support if you are a free user
you will not get support for any errors that occur (even their system errors). They just say: check VPN and multiple accounts. I fully complied and got indifference. I completely lost my server data because of this damn thing.
Reply from MineNode
Hello,
Coming to Trustpilot does nothing to address your problem.
I took some time out of my day to check your recent actions and your account. You were suspended for using a VPN.
Regarding your requests on our Discord, just read and understand how we work. Provoking us will not help you, far from it. We have posted four pop-up warnings about VPNs and double accounts: don't play innocent, and admit your mistakes. We are all human and mistakes can happen, but don't start talking down to us: human intent is forgotten for you, it's over.
Please note that once again, your opinion is of no importance to us, as it does not reflect any real experience. You are taking advantage of something that is free and the most powerful on the market, you make a human error after dozens of warnings, and you talk down to us when you want to restore your account. In all transparency, you do not deserve any help in cases like this. We are helping you for FREE on a FREE service: where is the gratitude? None, only complaints about your own mistakes. Your OWN mistakes, even towards us.
If your opinion of the matter seems to have changed, and you understand your wrongdoing, send us an email at support@azurhosts.com, and we will review your case in detail. However, if you do not understand what you have done, there is no point, as we will see.
Thanks.