Minga London Reviews 

1,879
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the quality, design, and comfort of the clothes, often finding items to be well-made and stylish. Reviewers also highlight the efficiency of the delivery service, noting that orders typically arrive quickly and as expected. Conversely, a small portion of people felt dissatisfied with customer service, reporting a lack of response and difficulties with returns or unfulfilled orders. Some reviewers also noted inconsistent product quality, with certain items falling apart or showing wear quickly. Additionally, several customers experienced issues with inaccurate sizing and significant delivery delays.

What people talk about most

Product

Customers had ambiguous experiences with product quality, with some reviewers praising items as "stunning,"... See more

Quality

Clients share ambiguous opinions on quality, with many expressing satisfaction, praising items like cool... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many reviewers praising fast shipping,... See more

Customer service

Consumers find customer service to be negative, with many describing it as "horrendous" and "catastrophic"... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Substandard quality garments that fall apart after being worn once! Christmas gift that was bought for my daughter on black Friday fell apart after being worn once. Minga's response finally today,was... See more

Rated 3 out of 5 stars

No response from customer service at all. Emailed using the "contact us" page on 30/01/26. I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need t... See more

Rated 4 out of 5 stars

Amazing clothes, good quality. Price is good for what it is, fast delivery and very clear instructions for returns. I’m in love with the designs and the look of the website, photography and socials al... See more

Rated 4 out of 5 stars

===UPDATE: two of the orders has a tracking number and no two of them arrived in quickly thank you for hearing me out and the items are really cool :) === I really love their outfits but I ha... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

MINGA LONDON® is an independent brand, born in East London in 2014. We create for those who embrace their weirdness and express themselves without limits. Minga is more than fashion, it’s a movement, a rebellion against the ordinary, a space where you can be unapologetically you.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(1,879)

273 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I have bought from MINGA London a few…

I have bought from MINGA London a few times now and what can I say! Delivery is externally fast, when I saw fast I mean fast lol - order received within 1-2 days. Quality is amazing and the styles are definitely up my ally. Also just want to say how amazing Barbara is ;) very quick responses and helps you with any issues you have with your orders

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend :)

Super fast shipping and very good material! Very nice length (not too Long or to Short) could wear the Jeans all day every day! Sweatpants also super comfy and nice well made Print! Plus Point for the Stickers with extraordinary Designs! 100% recommend :)

February 10, 2026
Unprompted review
Rated 3 out of 5 stars

No response from customer service at…

No response from customer service at all. Emailed using the "contact us" page on 30/01/26.

I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need to contact them.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Such good clothes!!

Ordered from this company multiple times and all orders have been gorg!!

Super fast shipping and all items fit great, utterly obsessed 🫶

February 24, 2026
Unprompted review
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Rated 5 out of 5 stars

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So far, had no troubles with my orders. And the quality of most items seems pretty good and well stylish.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

I loved everything about my order and found my style

I loved everything about my order and got a second one. My first purchase were 3 t-shirts, they were perfect since they were true to size and premium cotton quality. With my second order arrived my new favourite pair of jeans with a belt integrated, also true to size and top quality. The shipping was really fast and easy to track. Thank you Minga, i finally found my style with your clothes, i can finally express myself fully 💋

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Love it

So goood - the quality of the clothes is always amazing - they last forever!!! And shipping is efficient

February 17, 2026
Unprompted review
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Rated 5 out of 5 stars

we all 🖤 minga london

i absolutely LOVE the clothes’s quality and design. this company is just so perfect because it has literally everything i’ve been looking for.
also a big thank you to the designers & models of this company for making everything so good

February 3, 2026
Unprompted review
Rated 3 out of 5 stars

3-4 stars

The quality clothes made out of cotton and the denim are good quality. If you're picky with the material your clothes are made of then make sure you check the individual pieces. The orders were always shipped quite fast. I had one instance were a bag i bought immediately fell apart. But besides that, I was satisfied with the clothes I purchased

January 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Great so far

Have been shopping from them for a few months now and things have been doing well, hope it stays that way. The clothes and accessories look great and there's often on going events and discounts, pretty good!

February 24, 2026
Unprompted review

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