Mini First Aid Reviews 

2,394
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the instructors for being extremely knowledgeable, friendly, and approachable, ensuring that every participant feels completely supported throughout the session. Reviewers mention that teachers create a relaxed and welcoming atmosphere, successfully breaking down complex first aid information into clear, engaging, and easy-to-understand explanations for everyone. Some people also felt that the practical hands-on activities and demonstrations using mannequins were exceptionally useful for building real-life emergency confidence. Consumers consistently highlight that these well-structured classes deliver great value for money, leaving attendees thoroughly equipped with essential safety tips and valuable take-away booklets.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as friendly, knowledgeable, and... See more

User experience

Consumers find user experience to be positive, highlighting friendly and knowledgeable tutors who create a... See more

Service

People report high satisfaction with the service, describing the training as thorough, informative, and... See more

Product

Customers shared immense satisfaction regarding the product, noting that the content is fantastic and pitched... See more

Value for money

Users describe great satisfaction with value for money, frequently highlighting that the course is priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

My husband, father-in-law and I attended a Baby Mini First Aid course yesterday evening, and we all thought it was fantastic! Liz Watt was absolutely amazing! She was so friendly, knowledg... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very know... See more

Company replied


Company details

  1. Class
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,394)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I attended the mini first aid course on…

I attended the mini first aid course on 7/3/26 at Holy Trinity Church in Gee Cross.
Deb was the trainor and she was fantastic
Made everybody feel at ease and made sure we understood every topic before starting a new one

March 7, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear the session felt relaxed, clear and supportive. So glad it was such a positive experience for you 💚

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Rated 5 out of 5 stars

We really enjoyed our mini first aid…

We really enjoyed our mini first aid course delivered by Lynn. We found it really in depth and covered a wide range of first aid. We feel a lot more confidant with doing first aid ourselves now and would recommend anyone to do the course.

March 8, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear the session was in‑depth and confidence‑boosting and that you now feel much more assured in your own first aid skills. Thanks for joining us 💚

Rated 5 out of 5 stars

Excellent a must for anyone looking after children

I did this course in Bury St Edmunds and the presenter Sue was excellent. The session was relaxed and at the right level for everyone. It was wonderful to brush up on my knowledge and I came away feeling a lot more confident about looking after my granddaughter. Highly recommend

March 7, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for such a lovely review. It’s wonderful to hear the session felt relaxed, clear and pitched just right for everyone, and that you feel more confident caring for your granddaughter. Delighted you’d highly recommend it 💚

Rated 5 out of 5 stars

Highly recommended

Informative session. Presenter (Sue) was very good. I liked the small group. Venue ideal. Would definitely recommend.

Suzanne Pettersson

February 28, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear the session felt informative, well‑presented and comfortable in a small‑group setting, and that the venue worked well too 💚

Rated 5 out of 5 stars

Excellent course

Excellent course! Lell was super - clear, accessible information and easy-to-follow instructions. Would highly recommend to anyone who is/will be looking after children and infants and wants to be prepared to deal with any eventuality.

March 7, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear Lell made everything clear, accessible and easy to follow, and that you’d recommend the course to anyone caring for little ones. So glad it was so helpful for you 💚

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Rated 5 out of 5 stars

Completely worth it!

Really useful session. Plenty of locations and timings to chose from and great value for money.
Vanessa was really knowledgeable and created a lovely environment with no judgement where there are no ‘stupid questions’. Have come away feeling more confident and aware of treating my child from injuries

March 7, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear the session felt useful, welcoming and good value, and that you’re coming away feeling more confident in dealing with injuries. So glad it helped 💚

Rated 5 out of 5 stars

Highly recommend training with Lell from south east London training…

Lell from south east London training was a fabulous trainer. Learnt a lot and very practical for the reasons we signed up as new parents. Taught us more than we were expecting for a good price and in a good amount of time. Great value for money. Thoroughly enjoyed it and very much recommend to parents old and new, as well as close family members and grandparents. Very glad to have met Lell who is an angel on Earth. Thanks so much.

March 7, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for such a warm review. It’s lovely to hear the session felt practical, great value and really supportive for you as new parents. So glad it exceeded expectations and that you’d recommend it so highly 💚

Rated 5 out of 5 stars

Was very informative and helpful

Andy in Norfolk was very informative, friendly and happy to answer all questions we had. I feel much more prepared now, thank you Andy!

March 7, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear the session felt friendly, informative and left you feeling more prepared. So glad it was helpful 💚

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Rated 5 out of 5 stars

This is a must for anyone and everyone…

This is a must for anyone and everyone who hasn’t ever done a first aid class. We had the very lovely Amy come round to my house for an evening with 10 friends, new mums and grandparents. Amy guided us and educated us. Covered so much, most of us didn’t know. We did hands on and shared our own experiences in personal situations in a caring environment. Can’t thank Amy enough, she was very thorough and patient. Helped everyone and answered all our questions. I highly recommend you do this class because knowledge gives you the power to help!
⭐️ ⭐️ ⭐️ ⭐️ ⭐️

March 2, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for such a glowing review. It’s wonderful to hear the session felt thorough, welcoming and empowering for everyone involved. So glad it gave you the confidence and practical know‑how you were looking for 💚

Rated 5 out of 5 stars

Excellent First Aid course for everyone

We were a small group with an excellent, experienced instructor, Sue. It covered everything that I needed to know for my job as a pilates teacher. We were encouraged to ask questions throughout the day and all aspects of the course were delivered and explained in way that was easily understood. I would highly recommend Mini First Aid to anyone considering a first aid certification.

February 24, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely review. It’s great to hear the course covered everything you needed and felt clear, supportive and easy to follow throughout the day. Thank you for the recommendation 💚

Rated 5 out of 5 stars

Fantastic (from start to finish)

This first aid course was fantastic, the online learning was easy to access, with audio if needed and lots of informative video clips to watch.
The second part of the course was really relaxed, Judith was lovely, made everyone feel at ease and welcomed questions which were all answered.
I feel extremely confident that should I be required to carry out any first aid, I’m capable and now aware of the changes that have been made since my last first aid course.
Would highly recommend.

February 28, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing such a lovely review. It’s great to hear the mix of online learning and the in‑person session worked so well for you, and that you’re feeling confident and up to date with your first aid skills. Thank you for joining us 💚

Rated 5 out of 5 stars

Great learning experience

I had a great learning experience at Fife & Forth Valley course with Lynsay Allan . Lynsay was so helpful there was a great balance of ease of learning but never took away how serious the situation could be. It was so good for it not to be full of doom and scaring it was calm and clear. Lynsay was so kind and happy you could tell how much she loved doing the course made it a better way to learn. I will be recommending to anyone who is interested. I'm so happy to know this First aid I hope I never have to use the DRSABC's but it gives me peace of mind that I have the information if needed

February 25, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing such a thoughtful review. It’s wonderful to hear the course felt calm, clear and confidence‑boosting, with the right balance between seriousness and supportive learning. So glad it’s given you peace of mind and that you’d recommend it to others 💚

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Rated 5 out of 5 stars

Brilliant instructor who was also a…

Brilliant instructor who was also a midwife which was very helpful. The course was thorough and delivered in an accessible and easy to understand way. The ability to test out certain skills was brilliant and the guidance from the instructor was invaluable. Would recommend to anyone. Brilliant life skills to have.

February 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the wonderful feedback. It’s great to hear the course felt thorough, accessible and gave you the chance to properly practise those essential skills 💚

Rated 5 out of 5 stars

Clear and informative training session

I had a fantastic experience with Fran on the first aid course. She was so knowledgeable and took the time to explain things carefully and further when I asked for more details on a particular topic. The course felt comprehensive and concise, with Fran providing excellent training equipment and a handy booklet to keep afterwards. I feel confident and prepared after attending this fantastic course. Thanks again Fran and Nicola!

February 11, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing such wonderful feedback. It’s great to hear the course felt comprehensive, clear and confidence‑boosting, with helpful resources to take away afterwards. So glad it left you feeling prepared 💚

Rated 5 out of 5 stars

The 2 hour adult education first aid…

The 2 hour adult education first aid course was just right for what I needed. Anna gave me confidence to deal with a variety of scenarios. I would highly recommended this course

February 18, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear the course felt just right for what you needed and helped build your confidence across different scenarios 💚

Rated 5 out of 5 stars

Mini First Aid Couse

The first aid course was great and detailed. I found it more interesting than the last course I attended. Fran was very good at teaching the course.

February 23, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear the course felt detailed, engaging and more enjoyable than your previous training. So glad it hit the mark for you 💚

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Rated 5 out of 5 stars

As someone who was attending as a nanny…

As someone who was attending as a nanny this course was very helpful. Linda first aid course has all the right information and helpful. Even with up to date techniques. Linda is a very good teacher and made all the information very digestible. I would 100% recommend to all new parents, parents who already have kids and anyone who helps look after baby’s and children.

February 21, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for such a lovely review. It’s great to hear the course felt clear, up to date and genuinely helpful for anyone caring for little ones 💚

Rated 5 out of 5 stars

Such a well planned day

Such a well planned day. Vanessa came to our business and carried out the first aid course in house. It covered everything we needed to refresh our skills.

February 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear the in‑house course gave your team everything needed for a solid skills refresh. So pleased the day worked well for you all 💚

Rated 5 out of 5 stars

Great class

We found our class with Anna really helpful and informative. It's a relaxed environment with like minded people, no judgement and no such thing as a stupid question.
Feel very glad we attended.

February 21, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing such a lovely review. We’re so glad the class felt helpful, relaxed and welcoming, and that you left feeling confident and reassured. Delighted you enjoyed attending 💚

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