Mini First Aid Reviews 

2,394
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the instructors for being extremely knowledgeable, friendly, and approachable, ensuring that every participant feels completely supported throughout the session. Reviewers mention that teachers create a relaxed and welcoming atmosphere, successfully breaking down complex first aid information into clear, engaging, and easy-to-understand explanations for everyone. Some people also felt that the practical hands-on activities and demonstrations using mannequins were exceptionally useful for building real-life emergency confidence. Consumers consistently highlight that these well-structured classes deliver great value for money, leaving attendees thoroughly equipped with essential safety tips and valuable take-away booklets.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as friendly, knowledgeable, and... See more

User experience

Consumers find user experience to be positive, highlighting friendly and knowledgeable tutors who create a... See more

Service

People report high satisfaction with the service, describing the training as thorough, informative, and... See more

Product

Customers shared immense satisfaction regarding the product, noting that the content is fantastic and pitched... See more

Value for money

Users describe great satisfaction with value for money, frequently highlighting that the course is priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

My husband, father-in-law and I attended a Baby Mini First Aid course yesterday evening, and we all thought it was fantastic! Liz Watt was absolutely amazing! She was so friendly, knowledg... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very know... See more

Company replied


Company details

  1. Class
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,394)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended for everyone

My partner and I attended the training with our 3 month old.
We had both attended first aid training before, but felt we needed a refresher and definitely more indepth knowledge for babies and children.

We learnt everything we needed to, and the course tutor was amazing at making this accessible for me as an ambulant wheelchair user. I was still able to access the resus practice with the mannequins, with them placed on the table where I couldn't get down to the floor level.

Really recommend this training for everyone.

July 18, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for sharing your experience. We’re delighted to hear the session gave you the baby and child-specific knowledge you were looking for, and that the practical elements could be adapted to make the training accessible for you. Thank you again for joining us 💚

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Rated 5 out of 5 stars

Worth every penny!

We attended the class today as parents to be. Our instructor Gemma at Manchester south was really informative.
We have learnt some really valuable things that we hope to never have to use but now feel we can handle these situations calmly and appropriately.
Thanks so much for having these courses available.

July 19, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely feedback! We’re delighted to hear you found the session informative and that you’re feeling more confident and prepared as parents-to-be. We hope you never need to use your new skills, but it’s wonderful to know you feel ready if you ever do 💚

Rated 5 out of 5 stars

A Great & Informative Class!

This was a great class - Richard was very passionate about what he teaches and was really helpful! We were able to practice techniques (AKA CPR and positions to deal with choking) on the provided dolls and Richard was there to help and answer any questions. I really feel like I learnt a lot and it has put me at ease as we start our weaning journey soon. Thank you Richard!

July 18, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We’re delighted to hear the hands-on practice helped you feel more confident and reassured as you start your weaning journey. Thank you for choosing Mini First Aid💚

Rated 5 out of 5 stars

Person centred training

We used mini first aid for some family.members after someone in the family having a seizure. They spent an afternoon at our home and giving us useful first aid that was catered for us as a family. Would deffo use them again. We used them last year. I can't remember the actual date but was last year.

August 8, 2025
Unprompted review
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Reply from Mini First Aid

Thank you so much for sharing your experience. We’re really pleased to hear the session was tailored to your family’s needs and gave you useful, practical first aid knowledge. We’d be delighted to support you again in the future 💚

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Rated 5 out of 5 stars

The review was run by Liz Watt

The review was run by Liz Watt. It was a well run informative session with a lot of useful info to take away, particularly if you have no first aid experience. Would definitely recommend for new parents, existing parents of young children and grand parents.

July 12, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your kind review. We're so pleased to hear you found the session informative and packed with useful, practical advice. Thank you for your choosing Mini First Aid 💚

Rated 5 out of 5 stars

Would recommend

The course was excellent. Laura made us all feel really relaxed and it really built my confidence. The day was very hands on and consolidated the e-learning nicely.

July 13, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your review! We're delighted to hear you enjoyed the course and that it helped build your confidence 💚

Rated 5 out of 5 stars

Laura was a fantastic teacher!

Laura was a fantastic teacher. She is super information and kept the session running at an engaging pace. I’ve left feeling really encouraged to feel confident using the first aid skills I’ve learnt. I would recommend this course to anyone, 10/10.

July 13, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review. We're delighted to hear you found the class engaging and left feeling more confident in your first aid skills. Wonderful to know the session had such a positive impact 💚

Rated 5 out of 5 stars

It was a lovely training day enjoyed it…

It was a lovely training day enjoyed it lots im normally a quiet and shy person but made me feel really welcome and contributed well , very good delivery. Loved the physical parts more than the online

July 13, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We're so pleased to hear you felt welcome and comfortable throughout the course. It's great to know you enjoyed the practical elements and found the training engaging and well delivered 💚

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Rated 5 out of 5 stars

The Emergency First Aid course was excellent!

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need to put the training into action, but I feel I am now much better equipped if I ever do. I thoroughly recommend Mini First Aid.

July 1, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your review. We're delighted to hear you found the course engaging, informative and good value for money. It's great to know you left feeling more confident and prepared should you ever need to use your first aid skills 💚

Rated 5 out of 5 stars

The course was well run

The course was well run. The tutor took time to address all issues raised. She made it fun and the aids were good. I would recommend.

July 9, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback 💚

Rated 5 out of 5 stars

This was a really excellent experience

This was a really excellent experience. The welcoming emails beforehand were followed by an excellent 2 hour session. The trainer was friendly, approachable and knowledgeable. As a new grandmother I went to refresh my knowledge and get more up to date information. The booklet was very handy. Even though I went on my own I felt very comfortable. I would thoroughly recommend this and have recommended it to friends already.

July 9, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We're delighted to hear you felt welcomed from the very start and that the class gave you the up-to-date knowledge and confidence you were looking for. It's great to know you felt comfortable too. We wish you all the best as you enjoy your new role as a grandmother 💚

Rated 5 out of 5 stars

Excellent course, just what we wanted

Excellent, professional, friendly and knowledgeable trainer. We are first-time grandparents and although we had done other first aid courses in the past we wanted a refresher and this was perfectly suited to our needs. We recommend Mini First Aid warmly.

July 5, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We're delighted to hear the class was the perfect refresher and helped you feel more confident as first-time grandparents. Thank you for your warm recommendation, and we wish you all the very best with your growing family! 💚

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Rated 5 out of 5 stars

Mini first aid - Haddington

I attended a mini first aid class in Haddington. The course was well attended and well delivered. I had my 6 week old baby with me and was made to feel very comfortable. The information is invaluable and the insteuctor was happy to give me extra time at the end to cover things I had missed while feeding my baby.
I highly recommend this course and think it was very good value for money.
Many thanks :)
Kailzie

June 27, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your wonderful review! We're delighted to hear you felt comfortable bringing your little one along and that you found the class so valuable. We're pleased you felt supported throughout 💚

Rated 5 out of 5 stars

Paediatric first aid training

I had a great training session in south Norfolk with instructor Laura. Laura was extremely informative and patient. Everything was explained and demonstrated well .
Highly recommend

July 7, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We're so pleased to hear you found the class informative, easy to follow and worthwhile. We really appreciate your recommendation 💚

Rated 5 out of 5 stars

Great course

I completed a blended paediatric course with the in person bit today with Laura from Norfolk. She was amazing, engaging and I feel like I’ve learnt so much from it.

July 7, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback 💚

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Rated 5 out of 5 stars

Clara was fantastic

Clara was fantastic. Not only demonstrating the invaluable material but also adding in her own personal experiences to help make it more real to people who first aid is all new for. She also had to power through a room of noisy babies and did excellently!

July 4, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your feedback! It’s great to hear the session felt clear, engaging and full of practical, real‑world guidance - even with a room full of noisy babies! Really glad the information felt invaluable and helped build your first aid confidence 💚

Rated 5 out of 5 stars

Informative and reassuring

Attended one of these sessions with my partner as we're about to become first time parents. Really useful information and just good for peace of mind and reassurance. Nicki was really friendly, welcoming and informative and would definitely recommend for others to attend.

July 5, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback. It’s great to hear the session offered clear, reassuring guidance as you prepare for life as first‑time parents, and that it helped build real peace of mind and confidence 💚

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