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Rated 1 out of 5 stars

Minimo Bebe dont allow returns which I’m sure is illegal under consumer law and they make it impossible to get replacement items if they are the wrong size. I ordered a pair of trainers which are too... See more

Rated 3 out of 5 stars

I am a big fan of their style for children. But I would highly recommend to consider improving delivery service to Europe from China. Currently it’s impossible to change delivery settings (ie choose d... See more

Rated 1 out of 5 stars

This company is a scam. No customer service, POOR quality, no labels with the information about the composition,, it's supposed to be made 100% organic cotton but is 100% polyester, they’re se... See more

Rated 1 out of 5 stars

It’s scam. Do not buy from this company. Horrible quality, made and ship from China, not locally and ethically as they position themselves. Asked for return, and was refused. Then finally got retu... See more

Company details

  1. Children's Clothing Store

Written by the company

Welcome to Minimo Bebe, a Dutch brand store nestled in the vibrant heart of Amsterdam. At Minimo Bebe, we take pride in our commitment to minimalism and excellence, offering a curated selection of high-quality, beautifully designed baby products that blend style and functionality seamlessly.


Contact info

2.0

Poor

TrustScore 2 out of 5

123 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM COMPANY

DO NOT SHOP WITH THEM. FAULTY PRODUCTS, NO RESPONSES FROM CUSTOMER SERVICE!!! finally got through to a customer service member to report a faulty jumper i received in December returned it and now they e kept the jumper and stolen my money!!!!! SCAM company do not shop

December 13, 2023
Unprompted review
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Rated 1 out of 5 stars

I wait too long to answer someone to…

I wait too long to answer someone to the emails that i sent. The quality ist too bad and cheap. I returned something and i have a tracking number but they didn’t care about it. I didn’t become a refund anymore. When i write something on Instagram page they delete it immediately. I am disappointed. They didn’t have any contact number or a store to NETHERLANDS. They are fake, and all the Products are from CHINA.

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

Purchased clothes on 8th December. Tracking said I would receive between 19 - 24th Dec. I’m pretty sure they’re still in China. No customer service, I’m beginning to think this place is a scam.
Wil never ever order again and will warn others not to. So disappointing and frustrating. Seem to be able to respond to reviews but not one single email about my order.

December 24, 2023
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Reply from mínimo bébé

Thank you for taking the time to write a review for us.

We sincerely apologize for any inconvenience you may have experienced, and we understand that there may have been unexpected delays in your delivery. We appreciate your patience and eagerly await your details so that we can promptly assist you with your concern.

To assist you better, could you please provide us with your order details? We were unable to locate any orders under your name. Kindly share your order information by sending an email to info@minimobebe.com.

Kind regards

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Rated 2 out of 5 stars

SCAM beware! No return support

Clothes arrived with some delay, but overall great quality.

However, no returns label, and the online return system unable to find my order. Support number is non-existent, and no replies via email.

I m basically stuck with an unwanted item.

#MINIMOBEBE4225

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

I do not recommend the purchase

I received my order yesterday. It was my second shopping experience in this e-shop. The very first purchase made me doubt the trustworthiness of this company. The goods were sent to me from China, labels with information about the composition of the fabric on the clothes were missing. However, my children liked the products, so I was persuaded to place a second order, and I deeply regret it. This time the labels were already on the clothes, but the composition of the fabric does not correspond to the composition declared on the website. Dresses that are supposed to be made of 100% organic cotton are made of 100% polyester (for example bear suspender jumpsuit in brown, flower vest in beige...).
I would prefer to return the product, but I highly doubt that I would ever get my money back.
They lie to customers!
There is no customer service, even with the first order I wrote emails to all available contacts, but so far no one has answered me, it was a month ago. Delivery time is 3-4 weeks.
I do not recommend buying from this company!

December 13, 2023
Unprompted review
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Reply from mínimo bébé

Dear Maria,

We apologize for the recent issues with your orders. We're sorry for any fabric composition discrepancies. To help us investigate and resolve this, kindly email us at info@minimobebe.com with your order details.

We appreciate your feedback and your children enjoying our products. We're working to improve our service and response times.

Thank you for your patience and understanding.

Sincerely,

Minimo Bebe Customer Service Team

Rated 1 out of 5 stars

Shocking (non-existent) customer service

The customer service has been shocking. Delivery took longer than expected and the products arrived directly from China (this was a surprise as it is not usually the case in our experience of shopping online with a Europe based company). The quality was not acceptable for us and initiated a return in the valid returns period. The returns process is cumbersome because they have to first confirm the return request and provide instructions to return the items. I have received no response to my return request for several weeks now, even after sending follow up emails after the returns request was registered. There has been absolutely no reply and there is no number for further contact. We feel very cheated and misled by the company and the experience has especially not been in line with the price being charged.

December 13, 2023
Unprompted review
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Reply from mínimo bébé

Thank you for taking the time to provide your feedback. We sincerely apologize for the inconvenience you've experienced. Due to the peak time, our customer service has limited ability to manage all the returns in a timely manner. We cannot reconise your name or any associated order this name, To resolve this matter promptly, we kindly request your information so that we can assist you with your return. Once we have received your details, our dedicated team will thoroughly investigate your case and provide you with all the necessary information regarding your return. Your satisfaction is important to us, and we are committed to ensuring a positive resolution to this issue. Thank you for your patience and understanding.

Kind regards

Rated 5 out of 5 stars

The clothes washed well

The clothes washed well, maintaining their color and shape, a testament to their quality.

October 5, 2023
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Reply from mínimo bébé

Thanks for sharing your feedback!

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Rated 2 out of 5 stars

very slow delivery

I made the purchase on November 4th and to date (11/26) I have not received the order.

November 4, 2023
Unprompted review
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Reply from mínimo bébé

Dear Ana,

We sincerely apologize for the inconvenience you've experienced. Typically, such delays are not part of our usual service. It appears that the delivery to your country is taking longer than expected. Please rest assured that we are actively investigating this matter and will provide you with a prompt update as soon as we have more information.

Thank you for your patience and understanding.

Best regards,

Rated 5 out of 5 stars

I'm delighted with my purchase from…

I'm delighted with my purchase from MinimoBebe. The kids' clothes are adorable and high-quality.

October 6, 2023
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Reply from mínimo bébé

Thank you for your feedback! We're thrilled to hear that you're delighted with your purchase. Your satisfaction is our greatest reward.

Rated 5 out of 5 stars

Cute designs and good quality

We love the clothes, and the quality has been really good, even after lots of washes.

The kids love the playfull designs and love wearing the clothes.

The shipping was a bit slow (to DK), but definitely worth the wait.

October 13, 2023
Unprompted review
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Reply from mínimo bébé

Dear Maja,

Thank you for your glowing review! We're thrilled that you love our quality and playful designs, even after many washes. We apologize for any delay in shipping to Denmark but are delighted it was worth the wait.

Your feedback means a lot to us, and we look forward to serving you again.

Best regards,

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Rated 5 out of 5 stars

Timeless and stylish

I have recently received holiday outfits for my boys. Oh boy! Aren't these pieces full of adorableness and holiday cheer. Perfect outfits for holiday gatherings and I am sure they will start few conversations. The quality is great and this company's style is so unique. And they offer such a variety of products, for boys and girls, at any season. I am sure we will be back! And you will too!

November 12, 2023
Unprompted review
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Reply from mínimo bébé

Thank you for the lovely review! We're thrilled you found our holiday outfits adorable and unique. We're glad you appreciate the quality and variety we offer. Thanks for choosing us and sharing your positive experience!

Rated 5 out of 5 stars

Junc Corduroy Trousers in Maroon Oak…

Junc Corduroy Trousers in Maroon Oak are a stylish addition to my kid's wardrobe. Fast shipping and excellent customer support from MinimoBebe. Highly recommend!

September 2, 2023
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Reply from mínimo bébé

Thank you for the review! We're delighted you love the Trousers. We appreciate your recommendation and support!

Rated 5 out of 5 stars

The Valerie Velvet Dress in Red Beige…

The Valerie Velvet Dress in Red Beige from MinimoBebe is perfect for my little one. The quality is impressive, and the price is unbeatable. Great find!

October 7, 2023
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Reply from mínimo bébé

Thank you for choosing us, and we look forward to serving you and your little one again in the future.

Warm regards,

Rated 5 out of 5 stars

Just received my order from MinimoBebe

Just received my order from MinimoBebe, and I'm thrilled! The Mili Velvet Lottie Headband in Red is adorable. Shipping was fast, and the customer support was fantastic.

November 12, 2023
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Reply from mínimo bébé

Thank you for choosing us, and we look forward to serving you in the future.

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Rated 5 out of 5 stars

the best quality of clothes we have in wardrobe ✨🤎

the best quality of clothes we have in our wardrobe, the clothes are made with care and the quality of the materials is of the highest standard. Every kid will love the patterns. great contact with sellers, I wholeheartedly recommend shopping at Minimo Bebe ✨🫶🏻

November 12, 2023
Unprompted review
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Reply from mínimo bébé

Thank you for your kind words! Your recommendation means a lot to us! ✨🫶🏻

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