Mini Rodini Reviews 

44
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I haven't purchased an item from Mini Rodini for a few years now (back then I loved the quality of the clothes). Last week I found some nice items on sale and received them today. I couldn't believe m... See more

Company replied

Rated 1 out of 5 stars

Awful awful quality. I presume they will go bust soon? As others have said H&M and arket now much superior for 1/4 of the price

Rated 1 out of 5 stars

I love this brand and have bought lots of clothes for my daughter, but charging €15 for return shipping is honestly disappointing. For a premium children's brand with premium prices, that's just not a... See more

Company replied

Rated 1 out of 5 stars

Be aware that you will pay 15 EURs for returns and will be able to ship it only via DHL worldwide express points which is only at few places in Netherlands!

Company replied

Company details

  1. Children's Clothing Store
  2. also in
  3. Baby Clothing Store

Written by the company

Mini Rodini is born and raised with the vision to make clothes children love to wear, without compromising with environmental or social aspects of the production. Explore our selection of kids and baby cothes made in sustainable materials such as GOTS certified organic cotton, recycled polyester and soft Tencel™ Lycoell.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

44 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 24 hours

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1.7

All reviews

(44)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Broken website and unhelpful staff

Have been shopping with Mini Rodini for years but after my recent experience I don’t think I will again. Checkout on their website does not work, it took 5 attempts for an order to go through and when it did it put the wrong address (even after I went in and changed it). Their customer service was extremely unhelpful, basically blamed me for their error and said it was my problem. For such an “ethical” company you think they would hire better staff. You have lost a customer.

November 10, 2022
Unprompted review
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Rated 1 out of 5 stars

Bad costumer service!

I’ve been shopping Mini Rodini for a long time, and never had any problems. But last time I placed an order, something went wrong, and I paid twice the amount I was supposed to.
Now, Its impossible to get a hold of costumer service. I’ve been trying for more than a month! Writing them e-mails, calling and Messenger on Facebook, wit they saw, and never answered! So bad!

February 8, 2022
Unprompted review
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Reply from Mini Rodini

hank you for your feedback! We regret that you had a bad experience of shopping with us. We would love to help you with a better experience next time. Feel free to contact our customer service help@minirodini.se again and we will be help you.
xxx
Best regards
Max
Mini Rodini

Rated 5 out of 5 stars

Top quality

Top quality products for children and fast delivery

February 2, 2022
Unprompted review
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Reply from Mini Rodini

Thank you for your feedback!
Best regards
Max
Mini Rodini

Rated 4 out of 5 stars

Fun and playful children clothes

Fun children clothes and great customer service after a super annoying delivery experience with a Budbee delivery.
If shipping work next time we will give them 5 stars.

April 8, 2021
Unprompted review
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Reply from Mini Rodini

Dear Martin!
We are sorry to hear that your delivery took longer than expected. Feel free to contact our customer service help@minirodini.se and we will be happy to help you.
Best regards
Julia
Mini Rodini

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Rated 1 out of 5 stars

Only part of order received

Only part of order received. Email customer service is nice but confused and clueless. Spent hours in queue for phone service - never got through... Recommend to buy through other shops than their own online shop if want their products.

Update to response: i did get in touch w Customer service. Not helpful and awful attitude!

January 29, 2021
Unprompted review
Mini Rodini logo

Reply from Mini Rodini

Hey!
Thank you for your feedback! We regret that you had a bad experience of shopping with us. We would love to help you with a better experience next time. Feel free to contact our customer service help@minirodini.se again and we will be help you.
xxx
Best regards
Julia
Mini Rodini

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Rated 1 out of 5 stars

Never order at the brand website

Never order at the brand website. I like the clothes but the customer friendlyness is super bad! If you want mini rodini order it at a retailer website or in a store.
I ordered twice at the brand website. The first time my returns were not processed. And at the end, after of a lot of e-mails, I received my returns back home and had to keep it.
The second time there was a special discount. After ordening I noticed that I had to fill in a special code during the order process which I didn’t. I e-mailed mini rodini but didn’t get the discount. The special discount was only for a short time and it was my fault.
I spend a lot on mini rodini clothing, but from now on not anymore.
Hopefully you have better experience with this company.!

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

favourite brand for my daughter!

Love mini Rodini such soft and fantastic quality. It’s a go to for special occasions for us or just for general wear. Never been dissipointed and the patterns always turn heads had so many compliments. Favourite brand for my daughter. If I could post photos with this review I would. Loooooove then!

January 27, 2019
Unprompted review
Rated 3 out of 5 stars

Always technical problems

Love the clothes and the brand, but they always seem to have technical difficulties. You never know if your order has been processed or if there was “some problems” and you just missed out on the sale or that specific promotion. Thus, I would not count on getting my stuff from the actual company but rather go to a good retailer instead.

January 11, 2019
Unprompted review
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Rated 1 out of 5 stars

Up market brand shows Chinese quality

When someone gives you a t-shirt from this brand as a present, one would expect the "upmarket" brand to look great on your baby. well that is not the case here: after a gentle wash on the washing machine (yes, we mommies must wash clothes before babies can wear it, hygiene reasons) the t-shirt came out peeling like a onion; the pattern just fell appart, leaving this so call "funky", expensive brand looking like an old cheap t-shirt bought from a doggy retailer. I contacted customer service and i was shock by the rudeness thrown at me: nevermind it was a present, one has to have the receipt from the shop it was bought. they obviously don't know the responsibility for the faulty product lies on the producer and not the retailer. what was more shocking is that a brand that advertiser itself as a "upperclass" baby clothes sells products that looks great but in reality are wear and throw away. I didn't have the receipt... they lost a customer. stay away!

April 26, 2016
Unprompted review
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