I have used MiniTool products for several years. They are a great value for the price. Perhaps more impressive is their service team. Problems crop up due to user error and not reading available ma... See more
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About MiniTool Software Ltd.
Written by the company
MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.
Featured Products
MiniTool Guarantee
We are trusted by millions of users worldwide.
100% Virus-Free and Spyware-Free!
Money-Back Guarantee
24/7 Tech Support
Instant Delivery
Contact info
Unit 170-422 Richards Street , V6B 2Z4, Vancouver, British Columbia, Canada
- 1-800-789-8263
- support@minitool.com
- minitool.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Weekend support
I emailed the support over the weekend and someone responded within hours. The assistance provided was great.
Well thought out and navigable site!!
Firstly, I ran in to some error message and had a time sensitive project and they got back to me with quick fix instructions and all went well, we made the deadline.
That said, during the time of thinking we wouldn't be able to use MiniTool...I tried a couple other free options just to see if I'd be able to get this done and wow, the difference in formatting and the ease of navigating the tools/site...MiniTool tops!!! When I got back in to my project with MiniTool it felt like such a relief, being able to use so many of their uniquely focused tools to make things easier for us (the users). Thank you!!
MiniTool Partition Wizard
ad product: I use MT Partition Wizard mainly for backing up our SSDs once a month (Copy Disk Wizard). I use it since Dec 2021 and up to now, all went well and I never ran into a problem
ad support: quick and reliable
Have been using for a few years - great programs and support
Have been using for a few years - I got the Pro Ultimate version which offers usage on 5 PCs - the program has really helped to keep my various hard drives running.
Very responsive customer support.
How to UNINSTALL ?
I installed MiniTool backup, then I saw that I can't use my Synology server to store the backup.
I want to uninstall MiniTool backup, but did not find how to achieve that.
HELP PLEASE

Reply from MiniTool Software Ltd.
Great customer service
I was getting ready to do a dual boot system on a new computer and realized I had lost my license key for Partition Wizard that I had purchased back in April 2023. i contacted the support team at Minitool and told them about my issue. They sent a reply shortly afterwards with my license, No hassle whatsoever. Thanks Mia. Great customer service.
works awesomly
great product with excellent support!
great product with excellent support!
Software works as intended
Software works as intended and support was very helpful when I ran into some licensing issues.
Simple yet effective.
Thanks Mia for your assistance!
bruh
wtf, subscribtion plan this ?
how i can know good or not without using it
there even no free trail for 10 minutes

Reply from MiniTool Software Ltd.
I'm using Partition Manager
I'm using Partition Manager. It's a well made tool which helps a lot when it comes to managing drives.
What is also very good is the support. It answers quickly and I always get a good solution.
Re-activation of License Code
Due to computer problems had to transfer license to new PC twice. Support was able to assist immediately and helped me to be able to activate the license. Great support and friendly!
Perfect customer support
The customer support is kind, effective and very quick to give help and let users to have the best experience with their software products.
Fully happy with the customer support and satisfied with the tools!
Best bang for your Buck - Purely awesome software !
I've used this software personally for years ! It's an amazing tool that has never let me down. The customer support is amazing, I just love this company and their products ! I bought this software back in 2022 while stuck at home during COVID , I built a PC and this software has carried me through the years 😁
Copy my C drive into new ssd went…
Copy my C drive into new ssd went smoothly! trusted software
Perfect customer support!
always on time
always on time, always helpful, the whole team is great, I've been using the app for years and there's no problem at all, thank you for everything and to all of you, you deserve 100 stars, greetings from Bulgaria
Good customer service
Good customer service, instant response and resolution of the issue. Thank you.
Minitool help me in several ways
Minitool help me in several ways, much more than I can remember, in the last several years, during upgrades and minor disasters.
And the support is superb, very fast, and even on the New Year's holiday they could help me in less than 2 hours frame!
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