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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for arriving in perfect condition and working as advertised, with many appreciating the availability of unique and hard-to-find items. The customer service is frequently highlighted as exceptional, with people noting their responsiveness, helpfulness, and willingness to resolve issues, even replacing items without question. However, some people were dissatisfied with the delivery service, citing issues like unclear tracking information, significant delays, and items arriving later than expected. A few other people also felt that there were problems with their orders, such as receiving the wrong product version or experiencing poor communication regarding order status.

What people talk about most

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the good condition... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast shipping,... See more

Order

People report ambiguous experiences with order. Some customers had seamless experiences, with orders... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness, responsiveness,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and effective customer... See more

Based on these reviews

Rated 5 out of 5 stars

My son wanted a very particular computer mouse and Minixpc was the only place I found where it was in stock. I was a bit reluctant as I didn't know the store. However, my worries were unfounded, as th... See more

Rated 5 out of 5 stars

Quick response, no hassle. Courier info was a bit unclear when they pass it to local courier but they quickly respond to questions about that. Product came clean in perfect condition, no issues.

Rated 5 out of 5 stars

As busy as I am, I have not yet had a chance to test the product itself. But the customer service alone was extremely wonderful! As little did I know, I made a purchase of an older version, then the c... See more

Rated 5 out of 5 stars

Since I wanted a OneXplayer device and they were not available in Europe I chose their site to order it. After buying, their Support wrote me and asked if my order was correct and and informed me abou... See more


Company details

  1. Electronics Store

Written by the company

MINIXPC.com Founded in 2020, MinixPC is an online store focused on MINI PCS and peripheral products.We are committed to providing customers with MINI portable PC products. MinixPC sells high-quality mini computers and related products at favorable prices to those who pc enthusiast and style especially for office, education, home, gaming! You can get high-end gaming pc, smaller pc host, pocket latops, 4K portable monitors and related accessories here. We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place. Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

244 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abernec 405

I got everything as it should be and when it was sent in got it in 5 day. Unbelievable. Thank you.

May 21, 2023
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Rated 4 out of 5 stars

Shipment was fast but …

Shipment was fast but could not be tracked despite link provided. Arrived when tracking still gave it in China… otherwise very satisfied with service provided

May 12, 2023
Rated 5 out of 5 stars

Excellent service and products

Like any purchase that one makes on a site that they have heard on YouTube and without a known person who has gone through the experience of buying, it always causes nervousness. On this occasion my experience was very pleasant, the customer service was timely, they offered me an update at no additional cost, when I had questions about it they clarified it and even offered me a partial refund if I did not agree with the product again, of course don't accept it because if a provider serves its customers in this way, they should not take advantage of the opportunities. I am pleased, and the product arrived at the right time, I am happy with it and of course I recommend minixpc. keep going.

May 15, 2023
Unprompted review
Rated 3 out of 5 stars

Shipping was very confusing had to go…

Shipping was very confusing had to go to the airport to pick up my computer because DHL was very unclear about delivery status. I paid extra for fast shipping but a DHL call center agent claim the tracking did not exist.

Computer is good 5 star ( Mini PC)

May 11, 2023
Rated 5 out of 5 stars

Great communication

Seller is very fast and responsive. I preordered a beelink mini-pc but changed my mind. The seller refunded my paypal order without problems. They replied to every email I sent.

May 8, 2023
Unprompted review
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Rated 4 out of 5 stars

delivered without problems, good Mini PC

The Mini S PC was delivered in an acceptable time and corresponds to the description. The quality is not outstanding, but very satisfactory considering the price. Overall, I am satisfied.

There are some minor disadvantages. For example, only one RAM module can be installed, the M.2 SSD does onlz accept SATA, no PCIe/NVMe SSDs (although the BIOS mentions NVMe) and there is no USB-C port on the device. Nevertheless, it is a recommendable device, especially considering the price.

April 6, 2023
Rated 5 out of 5 stars

Great communication for GPD Win Max 2 purchase

I bought a GPD Win Max 2 from them and they had to wait for the manufacturer to get the product from a lack of chips but communicated with me clearly whenever I emailed them to ask. They kept in touch with me and clearly replied to every email I sent and confirmed with tracking.

Very easy to work with and they communicate well. I would buy from them again 100% in the future.

April 7, 2023
Unprompted review
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Rated 5 out of 5 stars

I'm very happy with my purchase of SER6…

I'm very happy with my purchase of SER6 Pro (7735HS)! I got it shipped to Austria and it came within 12 days. I had to pay no customs.

Just beware that the tracking link you get sent likely does not work. At least mine didn't.

Update: Had a problem with CN-EU PSU. Messaged support and they shipped me a replacement PSU with EU Plug immediatly. Very positively surprised about their service!

February 20, 2023
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Rated 1 out of 5 stars

The memory was 64 gigs

The memory was 64 gigs, but it is actually only 32 gigs.
Please exchange or refund ASAP.

January 16, 2023
Minixpc logo

Reply from Minixpc

I'm sorry for the bad experience. But this product is only 32GB. But it can be expanded to 64GB memory.

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