Minocustom Reviews 75

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting the durable materials and vibrant prints. Many appreciate the wide range of designs and styles available, with some highlighting the unique and humorous options. The sizing is generally considered true, and the overall fit of the garments is well-received. Reviewers often express satisfaction with their purchases and indicate a strong intention to buy again due to the product quality and selection. However, some customers experienced significant issues with order delivery, including extended wait times, unreceived items, and problems with tracking information. There were also concerns about the website's functionality, with some encountering error messages and difficulties accessing shipping status. A few reviewers reported receiving products that did not match descriptions or photos, and some felt misled about the company's shipping origin.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the good quality of shirts, the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality of shirts and products,... See more

Order

Clients share ambiguous opinions on order experiences, with some finding the ordering process easy and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery and... See more

Website

People report ambiguous experiences with the website, with some praising it as an excellent site with a huge... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Heads up - this is a seller from China so package will take about 3 weeks. I only say this because it's not clearly stated in the advert. The shirt is good quality. The material is thicker and not tha... See more

Company replied

Rated 4 out of 5 stars

My order took much longer than expected to arrive, but the final product turned out amazing and I’m very excited about it. While the wait was frustrating, the company ultimately delivered. Clearer upf... See more

Company replied

Rated 4 out of 5 stars

Really good quality t-shirts and a wide range of designs, with a good sense of humour too. The shirts are very wearable and last long. My only criticism is that they do send you A LOT of emails, most... See more

Company replied

Rated 4 out of 5 stars

I ordered and received a beautiful Superman shirt: Superman Superhero Retro Comic Collage Graphic Washed T-Shirt I want to order that same shirt in another color and some oth... See more

Company replied


Company details

  1. Fashion Accessories Store
  2. Men's Clothing Store
  3. Streetwear Store
  4. T-Shirt Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Minocustom is dedicated to using premium fabrics and cutting-edge printing technology to ensure your piece is more than just a T-shirt; it's a treasured, wearable work of art. It's about taste, resonance, and cultural symbols that can bring a smile without words. With Minocustom, express your unique aesthetic and connect with those who share your passion for classics in your daily life. Respect the classics and wear what you love.


Contact info

4.1

Great

TrustScore 4 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Shirts

Great Shirts
The delivery took quite a while compared to other sellers. I was worried I wouldn't receive my order. But the staff always responded to my emails quickly. Now I regret being so impatient. All in all, though, I'm very satisfied and will order again soon.

March 19, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

Thank you for your kind words regarding our shirts. We are delighted to hear that you are satisfied with the quality of your purchase.

We sincerely apologize for the delay in shipping. We understand that the wait was longer than expected, and we appreciate your patience and trust in our customer service team during that time.

Please be assured that we are currently taking steps to optimize our fulfillment and shipping processes to ensure faster delivery for your future orders.

Thank you again for your understanding and support. We look forward to serving you again soon.

Best regards,

Minocustom Team

Advertisement
Rated 4 out of 5 stars

Pulled up an old address

Looks like a great product. However, the order process pulled up my old address from 2021, and had no provision to change it after the order is completed.

March 12, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

Thank you for your feedback and for your kind words regarding our product. We apologize for the inconvenience you experienced with the address selection during the checkout process.

Please be advised that once an order is generated in our system, the shipping details cannot be modified directly by the customer. However, if your order address, size, or style needs to be corrected, our customer service team is available to assist you in making these changes.

Please provide the correct details as soon as possible, and we will update your order information accordingly.

Best regards,

Minocustom Team

Rated 1 out of 5 stars

First order sign up on website only…

First order sign up on website only took my email to sign up for subscription, with no 50% discount as advertised upon submitting my email. Just a blatant lie.

March 12, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

Thank you for reaching out to us. We sincerely apologize for the inconvenience regarding the 50% discount not being provided after your subscription sign-up.

We would be happy to provide you with the first-order discount as advertised. Please contact our customer service team with the details of your order, including the number of items you wish to purchase, so we can apply the discount for you.

Best regards,

Minocustom Team

Rated 5 out of 5 stars

Quick deliveries and top quality…

Quick deliveries and top quality product. Cheers 👍

March 11, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

Thank you for your kind words and for sharing your positive experience with us. We are delighted to hear that you are satisfied with the quality of our products and the efficiency of our delivery service.

Providing high-quality products and reliable logistics is our top priority. Your feedback encourages us to continue delivering the best service possible, ensuring you receive the products you love in a timely manner.

We look forward to serving you again in the future.

Best regards,

Minocustom Team

Rated 4 out of 5 stars

Huge choice

Huge choice, almost too much :)

Presentation of the caddy is not easy to use.

March 11, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our extensive selection, although we understand that the presentation of the shopping cart could be more user-friendly.

Please be assured that we are committed to continuously optimizing our menu and navigation. Our goal is to enhance the overall experience so that you can more easily find and view the products you are interested in.

We appreciate your valuable input as it helps us improve our service.

Best regards,

Minocustom Team

Advertisement
Rated 5 out of 5 stars

Five star service

Five star service! Great great product from Minow custom T-shirts arrived promptly sizing was spot-on and good quality prints will use this company again

February 18, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer:

Thank you so much for your positive review and five-star rating. We are delighted to know that you are satisfied with the quality, shipping speed, sizing, and print quality of our custom T-shirts.😊

We greatly appreciate your support and feedback. We look forward to serving you again in the future and providing you with more high-quality products.

Sincerely,

Minocustom Team

Rated 1 out of 5 stars

100% not legitimate

100% not legitimate.

After placing an order I have had to email three times asking for an update. I've heard nothing since my purchase and zero replies to any emails to their customer service.

I have to contact my bank after hearing nothing from them to which they have recovered my money back from Mimocustom.

February 15, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

Please accept our sincerest apologies for the delay in responding to your emails. Our team has just returned from a holiday break yesterday, which resulted in a backlog of inquiries and a delay in our communication with you.

We would like to inform you that we sent a response to your inquiry yesterday. We deeply regret any frustration or concern this delay may have caused regarding your order status.

If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are here to help.

Best regards,

Minocustom Team

Rated 5 out of 5 stars

Daryl Dixon tshirt <3

I purchased the Daryl Dixon tshirt in black, size M, and it is amazing! First of all, the shipment was really quick. The fabric is soft and good quality, the faded black graphic making it look vintage. The fit is good, though I do recommend maybe getting a size down, for it is a bit oversized. The print is really cool, no chapping or tearing. It's my favourite piece of twd merchandise. I heavily recommend MinoCustom! Will certainly buy more in the future.

February 9, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Tanase Victoria,

Thank you so much for your kind words and for sharing your experience with the Daryl Dixon t-shirt. We are thrilled to hear that you are satisfied with the fabric quality, the vintage graphic design, and our shipping speed.

Your feedback regarding the fit and sizing is also greatly appreciated, as it provides valuable insight for our community. We are committed to maintaining high standards and will continue to showcase even better designs in the future.

It is wonderful to know that this has become your favorite piece of merchandise. We look forward to your next visit and serving you again soon.

Best regards,

Minocustom Team

Rated 5 out of 5 stars

Fine quality product

Fine quality product, arriving in a timely manner.

February 7, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

Thank you very much for your kind words regarding the quality of our product and its timely arrival. We are thrilled to know that you are pleased with your experience.

Our team is dedicated to continuously offering exceptional designs and high-quality items. It was a pleasure serving you, and we hope to have the opportunity to welcome you back in the future.

Best regards,

Minocustom Team

Advertisement
Rated 5 out of 5 stars

Outstanding Performance

I purchased e shirts from your company and they of outstanding quality and the shipping was quick and I will purchase more from your company.

February 11, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer:

Thank you so much for your positive review and for choosing our product. We are delighted to know you are satisfied with the quality of the shirt and the speed of delivery.😊

Providing high-quality products and efficient delivery is our top priority, and your positive feedback is very important to us. We look forward to serving you again in the near future.

Sincerely,

Minocustom Team

Rated 4 out of 5 stars

The graphics art design is great but please make solid colors available

The graphics art design is great! I just wish the fabric wasn't all "washed". I would prefer to get it in solid colors.

January 28, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer:

Thank you so much for your appreciation of our design. We sincerely appreciate your positive feedback.

We noticed that you prefer solid colors to a washed finish. Rest assured, we will carefully consider your suggestions and continuously improve our products.

We would also like to inform you that we offer a variety of solid color cotton T-shirts. Please browse these styles to see if they meet your needs.

Furthermore, if you have a particular style or design you like, please feel free to send it to us via email. We would be happy to customize a product just for you.😊

Sincerely,

Minocustom Team

Rated 5 out of 5 stars

Great clothes and prices

Great clothes and prices

January 25, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Andy Oliver,

Thank you very much for your 5-star rating and for your positive comments regarding our clothes and prices. We are thrilled to hear that you had a great experience with us.😊

We will continue to focus on designing more excellent products and look forward to the opportunity to serve you again in the near future.

Best regards,

Minocustom Team

Rated 5 out of 5 stars

High Quality and Vibrant

I was sceptical at first whether this was another scam. But turns out the t-shirt is really decent quality! The print is very vibrant, and the material is top-notch. It might have taken a while to ship over but it did get to me eventually and I'm not disappointed.

January 15, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

Thank you so much for sharing your valuable and detailed feedback—we are delighted to hear that you like the quality and print of our T-shirts. This is exactly what we strive for, and we are happy that we met your expectations in this regard. 😊

Regarding the slightly longer shipping time you mentioned, the surge in orders during the holiday season may have caused some delays. We will continue to optimize our shipping process to ensure your orders are delivered faster.

Thank you for your support and patience! Your satisfaction is our greatest motivation, and we look forward to your next visit. Our team is always ready to assist you!

Minocustom Customer Service Team

Advertisement
Rated 1 out of 5 stars

This company is an absolute nightmare…

This company is an absolute nightmare to deal with. They sent the wrong product twice and now they have sent me a fake tracking number and told me my item was lost. However, on the tracking info it says it was seized due to counterfeit postage. They informed me they will refund me only 10% which I have not been issued. I have been dealing with this unethical company since the beginning of November of last year! Please beware also that the origin point will say California but it’s point of origin is actually China

January 17, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer:

Thank you for sharing your experience—we sincerely apologize—regarding the issue with your package. This is completely unacceptable.

We will take full responsibility and provide you with a satisfactory solution. Please reply with your order number and email us. We will immediately launch an internal investigation to ensure this incident does not happen again—because no customer should experience this.

You deserve better service.

Sincerely,

Minocustom Customer Service Team

Rated 5 out of 5 stars

Good site layout

Good site layout, great designs, hoping for more content :D

January 10, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

We are delighted that you enjoyed our website layout and design! The goods also arrived on time! We are incredibly proud to know how popular our products are – your satisfaction is our top priority!

More exciting content coming soon, stay tuned! 😄

Thank you for your support, and we look forward to your next visit.

Minocustom

Rated 1 out of 5 stars

my order never arrived!

January 3, 2026
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer:

Thank you so much for taking the time to share your shopping experience, even if it was frustrating.

We sincerely apologize for the delay in your order. We deeply regret that this fell short of our promised service standards. To better understand your specific situation (including verifying production cycles and carrier handover), please provide your order information here so we can verify and better assist you. You can also contact us by email; we'd be happy to help. We are committed to providing you with satisfactory service and solutions.

Again, we sincerely apologize for the disappointment and failure to live up to your trust.

Minocustom

Rated 4 out of 5 stars

I would only say the novel made it…

I would only say the novel made it clear that the Carnotaurus was capable of being nearly completely invisible. Otherwise it’s a great shirt with a great description

December 27, 2025
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer:

Thank you so much for your valuable feedback! Logan, you're absolutely right—the Carnotaurus's cloaking ability is indeed one of the coolest features in the novel. While our T-shirt can't be completely invisible, we've tried our best to capture its essence. We hope this T-shirt makes you both eye-catching and stylish. 😄

We look forward to your next visit!

Sincerely, Minocustom Customer Service Team

Advertisement
Rated 5 out of 5 stars

Love the unique designs

Love the unique designs! Movie shirts can be a little bland but shirts like the ones I got are very cool!

December 25, 2025
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer:

Thank you so much for your kind message! We are deeply touched!

Thank you for your recognition. We believe that clothing is more than just something you wear; it's a form of expression. This T-shirt collection is inspired by our love of film culture, and we hope it can become a "narrative vehicle" in your daily life. We're so glad you felt its specialness! Welcome to visit us often; we have more cool styles on the way!

Happy Holidays to you and your family!

Thank you sincerely ❤️🎄

Minocustom

Rated 1 out of 5 stars

I was not able to apply discount code…

I was not able to apply discount code at check out and I have not receive an answer to my inquiry regarding the status of my order, which has not arrived. I will not buy again.

December 13, 2025
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer:

We sincerely apologize for this unpleasant shopping experience.

During the shopping season, our website uses an automatic discount system. This discount cannot be used in conjunction with a promo code, which is why you encountered this problem. You can turn off automatic discounts and choose to use a promo code instead. Alternatively, you can contact us via email, and we will reply as soon as possible.

Please reply to the email with your order number and your desired solution, and we will handle it immediately.

We sincerely apologize for the poor inventory management, shipping delays, and the additional holiday stress we caused you. This is not our usual service standard—we promise to resolve your issue quickly and properly.

Thank you!

Minocustom

Rated 5 out of 5 stars

Just a very cool advert (MGS)

Just a very cool advert (MGS) - minimal clicks to purchase - good mobile / in app / Instagram browsing experience

December 24, 2025
Unprompted review
Minocustom logo

Reply from Minocustom

Dear Customer,

Thank you so much for your positive review! 😊 We're delighted that the product met your expectations. We will continue to optimize the Instagram browsing experience and bring you even better content.

We are honored to serve you and look forward to your next visit! 🙌✨

Merry Christmas!

Minocustom

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look