Super fast and excellent customer service Went in to the Rochdale store to sell an Xbox and within 5 minutes came out with cash in hand Highly recommend going to sell or even just get items tested... See more
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I originally went to Mintro after CeX offered an unfairly low price for my 2019 Nintendo Switch, which came with its original box, charger, and Joy-Cons, missing only the dock. The team at Mintro wer... See more
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I was in the Stockport store today and received excellent service from all 3 of the lovely ladies in there. They are absolutely brilliant. A nice mix of friendly and professional. I will definitely be... See more
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Absolutely fantastic staff very helpful. The new additional staff are lovely also. Love the new logos an team colours. Great service guys keep up the good work
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Company details
Written by the company
Welcome to Mintro. Mintro is a Buy, Sell, Buyback store for pre-owned tech, gold, jewellery, watches and designer handbags. With eight shops across the UK and a website where you can buy, sell and get a buyback price online, we make quality pre-owned simple, fair and trusted. We are not new to this. Our shops and our people have years of experience on the high street, Mintro is that experience under our own name, with better prices and standards throughout. Everything we sell is tested and honestly graded, so you know the true condition of what you are buying before you buy it. Most of what we sell carries the 24-month Mintro Guarantee, two years of cover on faults, one of the strongest guarantees on the pre-owned market. If your item develops a fault, bring it back and we put it right. The Guarantee does not cover accidental damage, water damage or misuse, see T&C's Selling, or need value from something you own without letting it go for good? Bring your tech, gold, jewellery, watches or designer pieces to any Mintro shop for a fair price, or use our buyback service, simple, clearly explained, no surprises. Whether you visit us in shop or online, you will find plain language, fair value and real people who look after you. Thank you for choosing Mintro.
Contact info
United Kingdom
- info@mintro.co.uk
- mintro.co.uk
4.9
Excellent
207 reviews
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Replied to 100% of negative reviews
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I went into Salford Mintro today and…
I went into Salford Mintro today and bought a Samsung s9 watch, I had a fantastic experience! I got a great deal at a great price,and the customer service was excellent,a special thank you to Sonia,who was absolutely lovley she was friendly,welcoming,very chatty and made the whole experience experience of buying my watch really enjoyable. I was also really pleased to receive a two year warranty,which gave me even more confidence of my purchase.great product,great price,and fantastic customer service,thank you Sonia for making it such a positive experience experience,highly recommend.
September 8, 2026
Unprompted review
Reply from Mintro
Thank you Karen, what a lovely review to read. I will pass every word of it on to Sonya. Really glad you are happy with the watch and with the price, and the 24 month guarantee is there for exactly that peace of mind. Thank you for recommending us. Jessica, Mintro
Absolutely fantastic experience
Absolutely fantastic experience! Staff are great and the new look is incredible!
September 10, 2026
Unprompted review
Reply from Mintro
Thanks Jordan, that is great to hear. A lot of work has gone into the new look so it is nice when people notice. See you again soon. Jessica, Mintro
Really great customer service
Really great customer service. Got a great deal on my laptop on a buy back. I would highly recommend the Manchester Mintro Shop. Staff really friendly and helpful.
September 8, 2026
Unprompted review
Reply from Mintro
Thanks Rodney, glad you were happy with the laptop and the deal. Thank you for recommending Manchester, I will pass it on to the team there. Jessica, Mintro
Great customer service.
Popped into the Bradford store recently to potentially find a new guitar as recently my own broke. Chris was very helpful in showing me round the options the store had in, unfortunately I couldn't find one for me but wanted to highlight Chris' customer service skills and aid in my search for a new instrument.
September 8, 2026
Unprompted review
Reply from Mintro
Thanks Maddison, and sorry we did not have the right guitar for you this time. I will pass your comments on to Chris. Our stock changes all the time so it is worth popping back in, or ask Chris to keep an eye out for you. Jessica, Mintro
great customer service
great customer service, Ella was very helpful!
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Will, glad Ella was able to help. I will pass it on to her. See you again soon. Jessica, Mintro
Sonya gives the best welcome and…
Sonya gives the best welcome and customer service in Salford Mintro makes you feel human, doesn't judge. I always ask for Sonya
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Solange, that means a lot. Feeling welcome and treated fairly is exactly what we want every visit to Salford to be like, and Sonya does that brilliantly. I will make sure she sees this. Jessica, Mintro
Quick and easy
Quick and easy, Ella from the Manchester branch was very friendly and efficient and talked me through the whole process
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Alya, quick and easy is what we aim for. Glad Ella talked you through it all, I will let her know. See you again soon. Jessica, Mintro
Chris really nice and genuine guy.
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Christy, Chris will be chuffed with that. I will pass it on. See you again soon. Jessica, Mintro
Amazing customer service
Amazing customer service. Big thank you to Ella and Danielle, would definitely come back again.
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Djai, really glad Ella and Danielle looked after you. I will make sure they both see this. See you next time. Jessica, Mintro
Quick and easy in the Stockport store
Quick and easy in the Stockport store. Walked in with rough price that I wanted and got pretty close to it. Top people there
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Shaun, that is good to hear. A fair price without the faff is the whole idea. I will pass this on to the Stockport team. See you again. Jessica, Mintro
Such a massive difference
I bought a playstation 5 last year and as such my PS4 had been sitting stored away in a box since. I had wanted to free up some cash so I went into cash convertors next door to your shop and asked them for their price. They tried to low ball me by saying the console wasnt original as it was the blue limited edition Days of Play PS4 console and had a blue case and gold playstation badges/ patterns on the top and a blue controller with the same patterns/detailing. The general experience felt awkward and forced. I left and popped into your shop and spoke to Kyle at the desk who not only offered me a fair price but didn't insult my inteligence by trying to tell me it was worth less than a standard ps4. He is a credit to you guys and made me feel at ease after such a contrasting experince with your neighbours. I decided I wanted to keep it after all so instead of selling it he explained that I could put it in the shop for a cash loan and getbit back out at a later date, so I went ahead and signed the paperwork and walked away with the bit of cash I needed, without actually parting with my old console forever. Belting stuff.
I also noticed that the shop has recently been upgraded too as well which is really nice because it looks more professional and its only right that it matches the service provided. If I need to do the same thing in future when I upgrade I know where I will be going straight to next time. Just want to thank Kyle again for the customer service and for treating me like a human, nice one mate
(Also what a good name haha)
September 1, 2026
Unprompted review
Reply from Mintro
Thanks Kyle, what a review. That is exactly how it should work. A fair, honest price, and if you would rather keep the console then a short term loan against it so you get the cash without losing something you love. Kyle at the desk is a credit to us and I will make sure he reads this. Glad you like the new look store too. You know where we are next time. Jessica, Mintro
Friendly customer service
Friendly customer service
Huddersfield store
September 8, 2026
Unprompted review
Reply from Mintro
Thanks Freddie, glad the Huddersfield team looked after you. I will pass it on. See you again soon. Jessica, Mintro
Lynne and the team at Manchester always…
Lynne and the team at Manchester always doing good by their customers
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Lenny, appreciate you coming back to us again. Lynne and the Manchester team will be pleased to hear it and I will pass it on. Jessica, Mintro
Blackpool branch have a brilliant help…
Blackpool branch have been a brilliant help to me loaning on items for short times ,great customer service ,freindly staff and they have been very acomadating in extending my items and sending reminders when items are due for renewel.top shop top staff.
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Glen, that is great to hear. The reminders and being flexible on extensions are there so nobody gets caught out, so glad it is working for you. I will pass this on to the Blackpool team. Jessica, Mintro
Excellent customer service,really…
Excellent customer service,really caring staff.
September 9, 2026
Unprompted review
Reply from Mintro
Thanks for the five stars, that means a lot to us. I will pass it on to the team. See you again soon. Jessica, Mintro
The lads at Mintro Blackpool are…
The lads at Mintro Blackpool are amazing! Always a pleasure to do business and always very polite and friendly. The store is also very clean and inviting, highly reccomended.
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Stephen, that is really good to hear and I will pass it on to the lads at Blackpool. Glad the store feels clean and welcoming too, that is exactly what we are going for. See you again soon. Jessica, Mintro
Kyle has the best customer service at…
Kyle has the best customer service at mintro Blackpool Waterloo road and all the staff are all friendly all the time
September 9, 2026
Unprompted review
Reply from Mintro
Thanks Casey, Kyle will be made up with that. I will make sure he sees it. Anything you need next time, just ask for him by name. Jessica, Mintro
Reply from Mintro
Thanks for the review Paulie, glad the team looked after you. If there is anything we could have done to make it a five, tell us, we would rather know. Jessica, Mintro
I came in to mintro today to put my…
I came in to mintro today to put my iphone 17 on buy back and i got a really good offer from leah and sonya and i left very happy
September 8, 2026
Unprompted review
Reply from Mintro
Thanks Laura, glad Leah and Sonya got you a good offer on your iPhone and you left happy. I will pass it on to them both. See you again soon. Jessica, Mintro
Very helpful
Very helpful, very efficient and friendly as well. Thanks Ella at the Manchester store
September 8, 2026
Unprompted review
Reply from Mintro
Thanks Martin, glad Ella looked after you. I will make sure she sees this. See you again soon. Jessica, Mintro
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