MirrorLot Reviews 5,715

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the product quality, noting the excellent craftsmanship and solid materials used. Many appreciate the ability to customize items to their exact specifications, resulting in perfect fits and beautiful additions to their homes. The ordering process is frequently described as easy and efficient, with many customers praising the company's communication regarding ship dates and follow-up messages. However, some customers experienced issues with delivery services, including missed deliveries and damaged items upon arrival, though the company often resolved these promptly. A few reviewers also mentioned concerns about the finish quality of some products or the adequacy of included mounting hardware.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the beautiful and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and craftsmanship of... See more

Order

Users describe positive interactions with the ordering process. Many customers found it easy and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the careful packaging,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the exceptional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are completely in love with our new table! It was made exactly to our specs and fits perfectly in our small kitchen - we couldn’t have possibly bought this kind of quality and perfect fit from Targ... See more

Rated 5 out of 5 stars

I couldn’t be happier with my mirror, thank you! So glad I found your website. Was a little Leary at first ordering sight unseen but your reviews are stellar. The video’s of the production process and... See more

Rated 5 out of 5 stars

This experience was fantastic from start to finish. They were responsive to emails and specific questions. The custom table was able to be bumped up in production in order to accommodate us as well... See more

Rated 5 out of 5 stars

I was very apprehensive about ordering a focal piece for our bathroom update from an online company. I read the reviews. I asked several questions and was pleased to receive prompt email responses eac... See more


Company details

  1. #10 of 31 best companies in Interior Designer
  2. #52 of 167 best companies in Furniture Store

Information provided by various external sources

Buy the exact size you need for a framed mirror to brighten up your home or interior design project. All of MirrorLot mirrors are custom built and framed by a team with over 30 years of experience. These large custom framed mirrors can be used as bathroom mirrors, decorative mirrors, floor mirrors, full length dressing mirrors, entry mirrors, fireplace mirrors, modern & contemporary mirrors, or just as a huge leaning wall mirror.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

The entire experience was exceptional

The customer service was excellent. The person hanging my 4x6 foot mirror had questions and my order was put on hold until everything was answered.
The mirror arrived securely packaged and is beautiful.
I would not hesitate to order from them again.
Everything was perfect,

January 9, 2026
Rated 5 out of 5 stars

Top-notch product

I am so impressed with this company. I had a seemingly infinite choice in dimensions for my mirror and many frames to choose from. The mirror arrived very securely packaged and hanging it was easy.

January 9, 2026
Rated 5 out of 5 stars

Mahogany Table Top

I ordered a mahogany table top in a very large size and it is absolutely beautiful. Thank you for adding such a beautiful piece to our dining room.

January 8, 2026
Rated 5 out of 5 stars

My Fourth Mirror from MirrorLot

I have purchased four mirrors from this company and have never been disappointed. All have arrived in excellent condition and are beautiful. Hardware for mounting is always included and makes it easy to install.

December 23, 2025
Rated 5 out of 5 stars

I received a damaged mirror.

I received a damaged mirror. Mirrorlot has replaced that damaged mirror. Customer service is as advertised. Very reliable with follow up on replacing a damaged product.

January 6, 2026
Unprompted review
Rated 2 out of 5 stars

The mirror is beautiful but I was told…

The mirror is beautiful but I was told that I would be contacted to arrange delivery due to the large size. I received a shipping notice and emailed them asking for more info. I received no response and the mirror was delivered when we were away so it spent 2 days leaning against a shed in the snow. Communication is terrible.

November 18, 2025
MirrorLot logo

Reply from MirrorLot

we apologize for this inconvenience. Our customer service team is reaching out to you today to learn more about the situation. Please know that we are committed to getting this matter resolved to your satisfaction.

You can also call (1-877-500-1236 MirrorLot) or email us at your convenience for further assistance and we will be glad to help. We look forward to hearing from you."

Rated 5 out of 5 stars

Mirrors are beautiful

Mirrors are beautiful. Packaging for shipment was excellent with on- time delivery during the holidays. Highly recommend MirrorLot!

December 3, 2025
Rated 5 out of 5 stars

Framed mirror is beautiful

Framed mirror is beautiful. Excellent quality materials, and top rate craftsmanship on the framing and overall build. Additionally, the packaging was very solid and very well done. The freight company though was amateur hour with missed delivery window, rude customer service contact, and general confusion on the freight company’s part. If this review were for the freight company, it would be no stars, or maybe one star as the mirror did ultimately arrive and arrived undamaged.

December 3, 2025
Rated 1 out of 5 stars

All four corners of the frame are…

All four corners of the frame are chipped

November 21, 2025
MirrorLot logo

Reply from MirrorLot

Hi David,

We apologize on this issue. Our customer service team is reaching out to you today to learn more about the situation. Please know that we are committed to getting this matter resolved to your satisfaction.

You can also call (1-877-500-1236 MirrorLot) or email us at your convenience for further assistance and we will be glad to help. We look forward to hearing from you."

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