MISKIE LONDON  Reviews 52

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Really unimpressed. Ordered for my daughter. Received message saying I had been refunded. I didn’t cancel the order - no explanation. Emailed back and wrote to customer services and no response. Then... See more

Rated 5 out of 5 stars

Recently ordered the bralet and thong set in grey, couldn’t be happier! They were both true to size and so so comfortable. Absolutely love the style and feel, the packaging was an extra added touch as... See more

Rated 5 out of 5 stars

Such an easy to navigate webpage which is phenomenally helpful!! Everything very clear and easy to find. Also a massive fan of the Instagram page and love how inclusive the images used are, as it is n... See more

Rated 5 out of 5 stars

I bought 2 sets to surprise my wife and after many years of getting underwear wrong she found this product excellent. Comfortable fit, practical and still very sexy. This product has upgraded me as a... See more

Company replied

Company details

  1. Lingerie Store
  2. Boutique
  3. Clothing Store
  4. Fashion Accessories Store
  5. Fashion Designer

Information provided by various external sources

At MISKIE LONDON we specialise in luxury U.K. designed and manufactured Underwear. We offer free U.K. delivery as standard with every order when you create an account with us x


Contact info

4.1

Great

TrustScore 4 out of 5

52 reviews

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Rated 1 out of 5 stars

Really unimpressed.

Really unimpressed.
Ordered for my daughter. Received message saying I had been refunded. I didn’t cancel the order - no explanation. Emailed back and wrote to customer services and no response. Then kept receiving emails for feedback- enough said…..

August 13, 2022
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Rated 5 out of 5 stars

excellent service

My order arrived very quickly, beautifully presented - would make an excellent gift! Delighted with the quality of the items.

March 14, 2022
Rated 5 out of 5 stars

The perfect gift

My partner was super happy with her gift I got her for Valentines day from Miskie. She especially loved how it arrived in their lovely gift box. Would 100% recommend!

February 21, 2022
Unprompted review
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Reply from MISKIE LONDON

Thank you for leaving us a review & we are so glad you are happy with your pieces :)

Rated 5 out of 5 stars

Winner Gift from Husband!

I bought 2 sets to surprise my wife and after many years of getting underwear wrong she found this product excellent. Comfortable fit, practical and still very sexy. This product has upgraded me as a husband, couldn’t be happier.

February 19, 2022
Unprompted review
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Reply from MISKIE LONDON

Thank you for taking the time to leave us review and we are so happy she loves them :)

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Rated 5 out of 5 stars

Great quality underwear

Great quality underwear! Very soft and love that it’s UK made. Also delivered impressively fast, next day delivery even in the mad days just before Christmas. Would definitely order again.

December 27, 2021
Rated 5 out of 5 stars

I was gifted the plush boyshort set by…

I was gifted the plush boyshort set by my partner, I was so happy with quality of the material and how it came in the box was just beautiful! It's super comfy and I could just live in this set, Im definitely ordering more in different colours, I just love it!

December 6, 2021
Unprompted review
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Rated 1 out of 5 stars

Ordered on 10th May 2021 nowhere to be seen!

Ordered on 10th May 2021, its now 4th Dec and I cancelled yesterday due to minimal contact, and the fact I ordered item in MAY! Why the hell would a bra and knicker set take that long to arrive...
I then asked for a refund, and was only PART refunded. The company has taking me for a ride for months, and then doesn't fully refund me.
Stay clear of this company!
Do not order from them!
Please, for the sake of your own sanity!

December 5, 2021
Unprompted review
MISKIE LONDON  logo

Reply from MISKIE LONDON

Hi Steph,

We are really sorry to hear you are dis-satisfied with the service you received as customer satisfaction is very important to us as an independent brand, you placed a pre-order of the sold out Floret collection and due to us not partaking in fast fashion it can take up-to two months for a pre-order to be complete. You were also updated on the delays throughout and asked if you would still be happy to wait or be issued a refund.

A refund was processed as requested without the delivery fee and as soon as we was made aware the £2 for tracked delivery was also refunded.

We apologies again for any inconvenience caused.

MISKIE Team

Rated 1 out of 5 stars

Never received my order and they…

Never received my order and they haven't responded to my email asking where it is

September 1, 2021
MISKIE LONDON  logo

Reply from MISKIE LONDON

HI There,
Apologues about this & I'm sorry to hear you are less than satisfied.
We have contacted you via email to discuss this further.

Apologies again & if you require a faster response please feel free to use our chat function on the bottom left of our website. www.miskielondon.com

Rated 5 out of 5 stars

Lovely company to do business with

Lovely company to do business with. Customer service is very good & when you understand their ethos and their commitment to slow fashion it feels all the better to be shopping from them.
My daughter loves her new underwear, thank you

July 25, 2021
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Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful! Love it!
Great presentation and feel really sexy in a comfortable set of underwear without your conventional underwire and clasps.
This brand is keeping up with the needs of modern women - love it!

July 22, 2021
Rated 1 out of 5 stars

The design is nice

The design is nice, but the fabric is really uncomfortable, ridged & more or a fashion item than a comfortable everyday sort of item. The packaging was nice but excessive, coming in a box & contained a small fabric drawstring bag which is completely useless - unless it’s being bought as a gift for someone. Definitely more of a “man buying woman sexy underwear gift” rather than a comfortable everyday bra. Shame because I love the look, just not the feel.

May 23, 2021
Unprompted review
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Reply from MISKIE LONDON

Hello,
I'm sorry to hear you are less than happy with your order we would love to get this resolved for yourself.

Hope to hear from you soon,

Rated 5 out of 5 stars

Beautiful, comfortable and stylish

Beautiful, comfortable and stylish. My new favourite underwear . Looks lovely on and very comfortable, I love the fact it’s made to last and UK based getting back to more sustainable clothing and treasuring a purchase

April 9, 2021
Rated 2 out of 5 stars

Great fabric but bad fit

Great fabric and brilliant service, but unfortunately not very supportive and we'll fit design. Doesn't provide the support needed in a bra (I am a C/D cup).

April 8, 2021
MISKIE LONDON  logo

Reply from MISKIE LONDON

Hi Tamara,

We are really sorry to hear about the less than desirable fit, we would be happy to arrange some replacement pieces with yourself for a better fit.

Thanks
Customer services
MISKIE LONDON

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