I got the right one but it was a size two small I ordered an 8 and I think I got a 6 it wouldn't even zip all the way. I waited for it to get here and since I already paid for the dress I want to retu... See more
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Customer service is terrible. The one response I received debated why I should accept the dress. ** no solutions** provided. I asked about their full refund, no questions asked, easy resolutions a... See more
Company replied
They take designers pictures and use them as their own. Your dress will not look anything like the picture. Unfortunately. Horrible.
Company replied
DO NOT waste your time nor your money with this company. Worse company ever to purchase a dress from. Paid for rush shipping and still didn’t receive the dress on time. They have the slowest customer... See more
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Company details
About Misshow
Written by the company
About Misshow: Where Every Dress Tells Your Story
At Misshow, we believe the perfect dress isn't just something you wear—it's a feeling, a memory, a moment when you see your best self shining back.
A Love Story That Started It All
In the early 2010s, Annabelle and Richard were planning their wedding but couldn't find a gown that felt truly personal. So they created it themselves.
Together, they hand-stitched fresh flowers from the garden where they'd shared their first date. They added shimmering sequins reminiscent of the lake where Richard proposed. Every stitch carried intention. Every detail held meaning.
When Annabelle walked down the aisle, it wasn't just a dress—it was their love story brought to life.
The Moment That Changed Everything
Years later, their niece asked them to design her prom dress. When she tried it on, her eyes lit up. She stood taller. She glowed.
In that moment, they realized: every woman deserves to feel this way. That realization became Misshow, launched in 2012.
Our Mission
Today, Misshow serves over 1 million customers worldwide, creating dresses that transform moments into memories. Through www.misshow.com, we offer:
Wedding Gowns
Bridesmaid Dresses
Prom & Homecoming Dresses
Evening Gowns
Plus-Size Collection
What Makes Us Different-Custom Tailoring
Join Our Story
For Annabelle and Richard, Misshow is more than a business—it's a lifelong mission to help women feel extraordinary on their most important days.
Whether you're preparing for your wedding, prom, or a special celebration, we invite you to join the Misshow family.
Because we don't just sell dresses. We create moments. We celebrate love. We honor life's precious milestones.
And we can't wait to help you shine. ✨
At Misshow, we believe the perfect dress isn't just something you wear—it's a feeling, a memory, a moment when you see your best self shining back.
A Love Story That Started It All
In the early 2010s, Annabelle and Richard were planning their wedding but couldn't find a gown that felt truly personal. So they created it themselves.
Together, they hand-stitched fresh flowers from the garden where they'd shared their first date. They added shimmering sequins reminiscent of the lake where Richard proposed. Every stitch carried intention. Every detail held meaning.
When Annabelle walked down the aisle, it wasn't just a dress—it was their love story brought to life.
The Moment That Changed Everything
Years later, their niece asked them to design her prom dress. When she tried it on, her eyes lit up. She stood taller. She glowed.
In that moment, they realized: every woman deserves to feel this way. That realization became Misshow, launched in 2012.
Our Mission
Today, Misshow serves over 1 million customers worldwide, creating dresses that transform moments into memories. Through www.misshow.com, we offer:
Wedding Gowns
Bridesmaid Dresses
Prom & Homecoming Dresses
Evening Gowns
Plus-Size Collection
What Makes Us Different-Custom Tailoring
Join Our Story
For Annabelle and Richard, Misshow is more than a business—it's a lifelong mission to help women feel extraordinary on their most important days.
Whether you're preparing for your wedding, prom, or a special celebration, we invite you to join the Misshow family.
Because we don't just sell dresses. We create moments. We celebrate love. We honor life's precious milestones.
And we can't wait to help you shine. ✨
Contact info
1728 S La Cienega Blvd, 90035, Los Angeles, United States
- sales@misshow.com
- misshow.com
2.5
Poor
63 reviews
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Replied to 100% of negative reviews
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Reply from Misshow
Hello,
We are sorry to hear about your concerns.
We have already replied to you on Instagram and provided the tracking information for your order.
According to the carrier's tracking record, your package was successfully delivered on August 14, 2026, at 11:08 AM and was left in the mail room:
Tracking Number: 383045668518
http://fedex.com/wtrk/track/?trknbr=383045668518
We kindly recommend checking with your mail room, building management, household members, or neighbors who may have accepted the package on your behalf.
If you still cannot locate the parcel, please contact us directly at sales@misshow.com, and we will be happy to assist further.
Kind regards,
Misshow Customer Service Team
I have not received my order that I…
I have not received my order that I added rush shipping on.
August 13, 2026
Reply from Misshow
Dear Customer,
We are sorry for the concern regarding your order.
We would like to clarify that your order was shipped via expedited shipping on August 13, 2026. The tracking number is 383151714850, and the latest FedEx update shows that the shipment information has been received by FedEx.
You can check the latest tracking updates here:
https://www.fedex.com/fedextrack/?trknbr=383151714850&trkqual=12031~383151714850~FDEG
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Kind regards,
Misshow
My dress from misshow came and was…
My dress from misshow came and was beautiful. The beading was elegant and the material was perfect. The dress exceeded my expectations.
April 25, 2026
Unprompted review
This company is a scam
This company is a scam. Customer service is awful. Do not waste your money please don’t do it. We paid for a rush order and still didn’t get the dress on time. On top of all the frustration the dress didn’t look NOTHING like the website. We never received a refund.
May 15, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
RUN FROM MISSHOW
See the untrue MISSHOW Response the partial refund is $60.00 for a Nearly $600 dress. Still playing games with customer.
——————————————
RUN FROM MISSHOW
You will be sorry if you don’t.
This company still has not stood by their product.
Delayed delivery received after the prom.
Dress train (HEAVY) attached to dress with 4 strings not secure.
Train has no hem a piece of cut material.
The design was partially like the picture on the website.
Sent pictures they said they couldn’t see.
Sent videos and they said the couldn’t open.
The Games are disturbing, spend nearly $600 for a dress and the resolution I received below is ridiculous for what I received. They want to refund 10% $60.00 really.
Issue on going the prom was in May received the dress in June it’s now July and Misshow has my money and will not make it right. I’ve filed complaints everywhere I can. My issue is simple.
1. Secure the train properly to the dress
2. Hen the train
Want them to pay for it to be properly completed.
On Going started May 2026 and it’s July and it continues.
Dear Customer,
Thank you for your reply. We are very sorry that our product did not fully satisfy you.
Regarding your specific situation, we have specially consulted our supervisor and approved the following options for you,This is the maximum refund amount we can obtain:
Option 1: A 10% partial refund back to your original payment method.
Option 2: A 15% discount coupon for your next purchase.
Please let us know which option you prefer so we can process it for you immediately.
Best regards,
Customer Service Team
July 5, 2026
Unprompted review
Reply from Misshow
Dear Delisa,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were disappointed with your dress and understand how frustrating this situation has been, especially since it was for an important event.
We have been communicating with you regarding your concerns and carefully reviewed the information you provided. We take every customer concern seriously and always try our best to find a suitable solution.
After discussing your case with our supervisor, we provided available solutions to help address the inconvenience, including a partial refund option to assist with possible adjustment costs. We remain willing to continue communicating with you and work toward a reasonable resolution.
We sincerely apologize for the frustration caused and appreciate your feedback. We will continue to improve our production process and customer service to provide a better experience for our customers.
Kind regards,
Misshow
Complete Nightmare
Buying a dress from here was a complete nightmare. The dress looked absolutely nothing like the photographs and quality was awful. The return/refund process is even worse with virtually 0 customer service. Save yourself the headache and do NOT shop here
March 31, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
How Long will the Federal Trade…
How Long will the Federal Trade Commission allow this company to take orders, delay the order my months as the occasion passes by and keep the money stating no refund policy for one you missed your important event and second the dress is not what you ordered but a mere fake unsuccessfully copied design.
There has to be an agency that holds this company accountable. Looking at those on this site with the same rip-off experience is massive.
When you read our comments, SAVE YOURSELF (DO- NOT ORDER FROM MISSHOW) the frustration is unreal. You will not get what you ordered nor the quality of the picture and the fight continues for your money back. They’re hiding behind the internet and not addressing the issue caused by MISSHOW.
THEY are Taking the customers money and not standing by the errors they’ve caused with your well paid for order.
This has to STOP They are taking advantage of customers.
June 17, 2026
Unprompted review
Reply from Misshow
Dear Delisa,
Thank you for sharing your concerns.
We are sorry to hear that you feel disappointed with your experience. We understand how frustrating it can be when a dress does not arrive as expected for an important event, and we sincerely regret the inconvenience caused.
We would like to clarify that we have been actively communicating with you regarding your order and have reviewed the concerns you shared with us. We always take customer feedback seriously and aim to work with customers to find appropriate solutions when issues are reported.
In your case, we have discussed the situation with our team and supervisor and provided available solutions, including compensation options to help address the inconvenience. We remain willing to continue communicating with you and assist in finding a resolution.
We appreciate your feedback and will continue working to improve our products, craftsmanship, and customer service.
Kind regards,
Misshow
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
DO NOT waste your time nor your money…
DO NOT waste your time nor your money with this company. Worse company ever to purchase a dress from. Paid for rush shipping and still didn’t receive the dress on time. They have the slowest customer service ever and then won’t give a full refund even if you try to cancel the order before the dress ships even when it’s their fault that the order is shipped late. Worse experience ever!!!
April 24, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
I ordered my daughter dress for prom…
I ordered my daughter dress for prom and they never shipped it. These peoples are scammers
March 5, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
Ordered my wedding dress from this…
Ordered my wedding dress from this company sometime in February I waited almost 2 months for this, and they came in a week before my wedding, the date kept getting pushed back, not only that sent me the wrong color and the material was so poor. Overall, pretty bad experience and didn’t get my refund
April 1, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
RIpp off
Worst company ever ordered dress 3/13 . Here it’s is 3/31 still haven’t received dress. I requested for refund they only told me I would receive 30% of what I paid which was almost 400.000 . DO NOT ORDER ANYTHING FROM HERE. worst company ever . Customer service is terrible . They don’t respond .
March 13, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
Ordered in February it's march still…
Ordered in February it's march still haven't gotten my daughter dress prom is in April they don't communicate with you at all spent almost 600 still no dress very bad company!
February 21, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
Worst company I have EVER ordered from
Worst company I have EVER ordered from. I ordered the dress febuary 17th, paid $20 extra for expedited shipping (10-12 days) and it didn’t come until March 25th. The customer service was horribly rude and rarely answered. The dress looks NOTHING like the photos. Save your self and never order from miss how. Also wouldn’t refund anything because it was “customized” when it was not!
March 25, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
My daughter accidentally submitted this…
My daughter accidentally submitted this order for a prom dress. She definitely did not want the dress after seeing the reviews. We ordered the dress Friday close to midnight. We have been trying to reach out right after order for refund. The finally answered today and said the dress has been worked on for several days. lol they aren’t even open Saturday Sunday today is Monday. They are saying if we cancel we can only get back 40-60 percent of the $278 spent. These ppl need to be reported.
March 13, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback.
We are very sorry to hear that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we take all concerns seriously.
We have carefully searched our records using the name shown in this review, but unfortunately, we have been unable to locate your order details or previous correspondence. To help us better understand the situation and provide an appropriate solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used when placing the order?
Once we receive this information, we will review your case promptly and do our best to address your concerns.
We appreciate the opportunity to assist you and look forward to hearing from you soon.
Best regards,
Misshow
I paid $500 for a dress for an upcoming…
I paid $500 for a dress for an upcoming event and gave them a month and a half to construct the dress. A week before my event and I still had no dress. I immediately canceled the order. Then they emailed me that the dress was being sent back to the factory to fix some problems but they would get the dress to me soon. I again told them that I didn’t want the dress now because it would not be to me by the date of my event. They then told me that I wouldn’t get a full refund only 30% of my money back. I immediately call my bank and PayPal, submitted the email chain and got my full refund within 3 days. Don’t order from this site, later found out they steal other designers designs and send poor quality products that look nothing like what you ordered.
January 8, 2026
Unprompted review
Reply from Misshow
Dear customer，
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
We would like to reassure you that we take our product quality very seriously. Our designs are crafted to high standards and are loved by many customers worldwide who frequently praise the quality of our dresses.
Regarding our return policy, our standard company terms state that return shipping fees are the responsibility of the customer.However, we always aim to support our customers whenever issues arise. One of our dedicated customer service representatives has already reached out to you directly via email to discuss your order in detail.
Please check your inbox at your earliest convenience so we can work together toward a satisfactory resolution.
Best regards,
Misshow
They take designers pictures and use…
They take designers pictures and use them as their own. Your dress will not look anything like the picture. Unfortunately. Horrible.
January 26, 2026
Unprompted review
Reply from Misshow
Dear Customer,
Thank you for sharing your feedback. We are very sorry to hear about your experience regarding the color variation of your Mother of the Bride dress.
We take complaints regarding incorrect items very seriously. We have thoroughly searched our system using the name listed on this review, but we have been unable to locate your specific order details or email correspondence.
To help us investigate this issue immediately and provide you with a satisfactory solution, could you please reply to us here or contact our support team directly with your Order Number or the Email Address used during checkout? Once we have this information, we will look into your case right away to make things right.
We look forward to hearing from you so we can resolve this matter swiftly.
Best regards,
Misshow
I'm genuinely happy with this dress
I'm genuinely happy with this dress - it looks stunning and fits like it was made for me. I trusted the size guide, and the measurements matched perfectly, so it slipped on without any issues.
December 8, 2025
Don’t buy from this company
Don’t buy from this company. The quality of the dress we bought was not great, but what is frustrating is when buying online there is a high chance of not liking the fit. They basically don’t want to refund any item unless “it is their fault” which is extremely frustrating. I would tell everyone to stay away.
November 20, 2025
Unprompted review
Poor Quality and Unreliable Service from Misshow
I ordered a suit from Misshow on September 1st and paid extra for express shipping to ensure it would arrive before my event on September 18th. On September 2nd, a representative named Elaine texted me for my measurements. I provided them and reminded her that I had already included the sizes in the order notes. She assured me the suit would arrive on time.
Despite this, the suit arrived two days after my event, making the extra shipping fee a waste. To make matters worse, the suit was uneven and poorly made.
When I requested a return, another representative named Nancy refused to provide a return address—even though Misshow’s own policy clearly states that unworn items can be returned within 30 days. I received the suit on September 20th and reached out just 11 days later, still well within the return window, but my request was denied.
This experience shows that Misshow does not honor its policies, delivers poor-quality products, and provides unhelpful customer service. I strongly advise against ordering from Misshow.
September 20, 2025
Unprompted review
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