I was a little sceptical when I first applied but once I had spoken with the lovely Hollie B I felt very reassured. She explained the process really well and gave me a realistic idea of how long the i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sham A was very polite from the word get go !. I could tell that she has a professional touch to the job in how she handled my not so trusting response when we first spoke as the number came throug... See more
Company replied
I am only at the beginning of the process but both my claims were found. I still haven’t spoken to anyone re the next steps but remain positive & hope a resolution will be found soon. It would b c... See more
Company replied
I am at the start of the claim process with Mis-Sold Expert and today I received a Welcome call from Hollie. We had a very great conversation. Hollie was professional and very clear whilst also bein... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.5
Excellent
625 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You are enticed in then have to provide…
You are enticed in then have to provide data so the company can use .
August 17, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Tam, thank you for sharing your feedback. We’re really sorry to hear that your experience hasn’t met your expectations. We’d really like to look into this properly for you and see what’s gone wrong.
If you’re happy to contact us at info@mis-soldexpert.co.uk, our team can review the details and ensure any feedback is taken on board and actioned accordingly.
We appreciate you taking the time to let us know.
I was contacted by Dylan who explained…
I was contacted by Dylan who explained more to me in the 5 mins we spoke than anybody else did from other companies, with regards to missold finance deals.
I have an understanding of the process now and believe I am in good hands. I've stopped taking calls from any other agency.
August 6, 2026
Unprompted review
Reply from Mis-sold Expert
Hi, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Sham A was very professional and spoke…
Sham A was very professional and spoke clearly. Easy to understand
August 20, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Scott, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I contacted Mis-sold Expert as I had a…
I contacted Mis-sold Expert as I had a query with regards to a query I had with my claim. I spoke to Lee who explained the process to me and put my mind at rest. Lee was friendly, helpful and professional. I have no hesitation in recommending this company.
August 20, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Janice, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very helpful and explained what is…
Very helpful and explained what is going on took the time to give me a chance to ask questions
August 20, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Miss Carol, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Great service so far Hollie was really…
Great service so far Hollie was really helpful and informative.
August 20, 2026
Unprompted review
Reply from Mis-sold Expert
Hi John, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I had a call today from Hollie B
I had a call today from Hollie B, she was really helpful and informative.
I hadn’t been receiving emails due to someone else entering my email wrong and she cleared up all my questions concerning my claim and the problems I was having with other companies at the same time.
August 20, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Jacob, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I filled in the form online and now we…
I filled in the form online and now we wait. It's a bit early days to be asking for a review though.
August 14, 2026
Unprompted review
Reply from Mis-sold Expert
Hi David, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
the person I spoke to(SHAM) she was…
the person I spoke to(SHAM) she was helpful and friendly, I got the answer what i wanted, thanks ,recommended
August 19, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Amir, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Early days for my potential claim
Early days for my potential claim. However, Hollie explained everything calmly and confidently, Hollie certainly had my ear and made me feel I was in good hands.
August 19, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Keith, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Deborah, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Navigating the way to leave a review is…
Navigating the way to leave a review is not easy and the person I dealt with was not actually named. Consequently, I have no idea who I am leaving this review for. I can only say that Hollie was very thorough in her explanations.
August 19, 2026
Unprompted review
Reply from Mis-sold Expert
Hi, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Thero, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very helpful explained everything very…
Very helpful explained everything very well
August 19, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Manmohan, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
!st Class service
Genuine people to talk to, polite and answer all questions .Highly recommend this company
July 10, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Graham, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I did been attending by Hollie Buxton…
I did been attending by Hollie Buxton she is very clear and nice explaining my all process do like very much hope everyone is like her
August 19, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Tomasz, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi CJ, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Mis sold expert were efficient and detailed.
Mis sold expert were efficient in sending me details of how they work and forms to fill in for my claim
August 18, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Tina, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Really quick reply
Really quick reply, everything set out for how the process works.
No ringing around chasing up finance companies all done for you.
August 14, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Ashley, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Was spoken to by a lady called sharn I…
Was spoken to by a lady called sham A I think it was was very pleasant to deal with many thanks to her great customer service
August 17, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Richard, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
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