Mister-Auto.no Reviews 2,333

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Received damaged part Ordered an alternator, it was loose in the box and got damaged, the plastic back cover is cracked. Additionally the alternator is stuck, it is not spinning at all. Since the... See more

Company replied

Rated 5 out of 5 stars

Essential website when you get into the crash and have no desire to wait half a year for parts. Major car brands are here, range of part is commendable. Though, for me the best thing was how fast they... See more

Rated 1 out of 5 stars

I ordered 4 glow plugs.When it comes, they had fallen out of the boxes and one box was empty.I paid for 4 plugs,but got just 3.Never by here again.

Company replied

Rated 1 out of 5 stars

They sent me only 1 of 2 products. 1 steering rack 350€ and added another product with pricetag 70€. They cancelled the steering rack even if the web pages showed me it was in stock. The other... See more

Company replied

Company details

  1. Auto Parts Store

Written by the company

Mister-Auto er et fransk selskap som selger bildeler til 23 land. På mister-auto.no finner du deler til bremsesystem, motorrom, eksosanlegg, filtrering, clutch, gearkasse, fjæring, oppvarming, nedkjøling av motor...


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Essential website when you get into the…

Essential website when you get into the crash and have no desire to wait half a year for parts. Major car brands are here, range of part is commendable. Though, for me the best thing was how fast they execute deliveries. I used to remember when I needed to repair my car quickly and order a door for my VW polo, it took no longer than 2 day to arrive. As a foreigner was happy to have this

October 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I am very pleased with the service

I am very pleased with the service. I have ordered a variety of parts multiple times, and they have always been available.
Unlike some competitors, they have a wide seletion of parts in stock.
The prices for the parts are reasonable, and they are delivered promptly. There was only one instance of a delayed delivery, but they resolved it quickly.

I have ordered seven times, and every time, the parts have been delivered exactly as ordered.
I appreciate the fast delivry when it is urgent, but DHL is my preferred method.
The customer service is excellent.

Some parts are available at a fraction of the cost compared to branded workshops in Norway. They dispatch the parts immediately after the order, on business days.
I am very satisfied. I only purchase from them when I need specific parts.

They provide the necessary parts, accurate pricing, and availability. Excellent reviews, fast delivery, and perfect matching parts!
This is the best deal for me!

I believe it is crucial to know the correct part number for the type of vehicle you require parts for.
There are numeros components that do not match your vehicle. Therefore, I recommend that you thoroughly examine the part number!

To sum up, excellent prices and swift delivery.

January 26, 2025
Unprompted review
Rated 1 out of 5 stars

Received damaged part.

Received damaged part
Ordered an alternator, it was loose in the box and got damaged, the plastic back cover is cracked. Additionally the alternator is stuck, it is not spinning at all.
Since the website return form is not working for me, I wrote an email - no answer for 3 working days.
Tried calling 2 Norwegian phone numbers - both numbers seem to be not in use.
And now I'm stuck with a very expensive brand new broken alternator which I cannot even return. Great.

December 13, 2024
Unprompted review
Mister-Auto.no logo

Reply from Mister-Auto.no

Dear Customer,

Thank you for your feedback.

We are very sorry to hear that you have received a damaged part.

We have contacted you via email so that we can assist you further with this case.

Kind regards,
The Mister-Auto Team

Rated 1 out of 5 stars

Newer by again

I ordered 4 glow plugs.When it comes,
they had fallen out of the boxes and one box was empty.I paid for 4 plugs,but got just 3.Never by here again.

September 28, 2022
Unprompted review
Mister-Auto.no logo

Reply from Mister-Auto.no

Hei Andreas,

Thank you very much for your message on Trustpilot!

We will help you as soon as possible with additional necessary actions.

We regret the transportation damages occurred and expect you to send mail with your choice preferences from your customer page respectively from your mail, registered there.

Usually within the web shop commerce feedback for the condition of the received parts and packages is appreciated for best customer satisfaction

Thanking you in advance for your understanding and feedback!

We wish you much driving pleasure and are at your disposal for further assistance!

Best regards,
The Mister-auto Team

Advertisement
Advertisement
Rated 3 out of 5 stars

For lang leveringstid

March 26, 2019
Unprompted review
Mister-Auto.no logo

Reply from Mister-Auto.no


Hei Fredrik,

Takk for din melding.

Leveringstiden vi reklamerer er 3-6 arbeidsdager.

En av de pakkene fra din bestilling MA-20190304-204613-14425799NO ble ekspedert med en dagers forsinkelse. Likevel ble forsendelsen levert på den avtalte datoen.

Hjertelig velkommen med videre spørsmål.

Med vennlig hilsen
Mister-Auto Teamet

Rated 5 out of 5 stars

A car parts dealer with prices you can't refuse

A reliable car parts dealer. I've shopped 3 times so far at Mister Auto and will look forward to do business with them again. All shipments arrived quickly and exactly as specified. It pays to make a bigger order to qualify for free shipping with DHL Express. The prices at Mister Auto are very reasonable compared with other dealers. I highly recommend Mister Auto.

December 23, 2018
Unprompted review
Advertisement
Rated 3 out of 5 stars

No comments

No comments . Kundeservice nr er 815..... for betalt 9-13:00

October 21, 2018
Unprompted review
Mister-Auto.no logo

Reply from Mister-Auto.no

Hei Arkadijs,

Takk for din melding!

Vi er tilgjengelig per telefon i den nevnte tidsrammen mandag til fredag. Du kan også skrive til oss når som helst.

Vi strever for å svare til kundenes meldinger innen en arbeidsdag.

Hjertelig velkommen til å kontakte oss dersom du har spørsmål!

Med vennlig hilsen
Ollie
Mister-Auto Teamet

Advertisement
Rated 1 out of 5 stars

Bad Service, Want me to pay to send back wrong parts they sent for my car

I put in my plate number on the site to make sure I got the right parts. The brake pads they sent were completely wrong and did not fit. When I called they told me there are two sizes and I should of known which size my car was and ordered the right one. I was told that I could ship the parts back at my cost even though their site displayed them for my car. He said the box has to be perfect shape to get a refund even though you have to break the sticker to open the box.

Horrible service, they blamed me and then want me to pay for their mistake!

April 10, 2018
Unprompted review
Mister-Auto.no logo

Reply from Mister-Auto.no

Hei Kevin,



Thank you for your message on Trustpilot.



As allready checked there are several dimensions of the parts to choose from.



Under each part there are specifications and tech. parameters.



When a custommer chooses to return parts he usually pays the return freight.



If there is warranty case - or - damaged delivered parts from Mister-Auto, than the ruturn freight costs are payed by Mister-Auto.




Best regards,

Ben

The Mister-Auto team

Rated 1 out of 5 stars

Støtdempere

Hello, i was bought front støtdempere for ford mondeo. Yesterday i puted in and its wrong, because they are to short 1cm. I dont know why, i have pictures to show it. I am disappoint of this.

April 7, 2018
Unprompted review
Mister-Auto.no logo

Reply from Mister-Auto.no

Hei Mindaugas,



Thank you for your message on Trustpilot.



We will help you as soon as possible!



For a fastest possible help we would have appreciated to receive the request

from you e-mail address, registered on your Mister-Auto account.



There we will send you all details so you can follow up the information

that comes to you according to return of parts.



Best regards,

Ben

The Mister-Auto team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look