Mister Magnets Reviews 

2,215
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom magnets and products, noting that items always arrive securely packaged and ahead of schedule. People also mention the incredibly helpful and professional staff who go above and beyond to make the entire ordering and design process completely seamless and stress-free. A few other people also felt that utilizing the online portal and clear communication channels made managing large or custom orders exceptionally straightforward. Consumers consistently recommend this reliable business, expressing great enthusiasm about using their prompt services again for future projects.

What people talk about most

Service

People report high satisfaction with the service, praising the promptness, professionalism, and friendly... See more

Product

Clients share positive opinions on product quality, frequently praising the impressive print and robust... See more

Delivery service

Customers had positive experiences with delivery_service, consistently highlighting fast shipping times and... See more

Quality

Consumers find quality to be exceptional, expressing deep appreciation for the robust and fabulous magnets.... See more

Staff

Customers consistently note positive experiences with staff, praising the team for being incredibly friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely over the moon with my magnets. It couldnt have been any easier to order them, had a lovely lady call me back to follow up as we hadn't decided on the artwork and that was great... See more

Company replied

Rated 5 out of 5 stars

Quick delivery! Quick communication and ensured our design was good for production. We are very happy with how our magnets turned out! As a primary school the company allowed us to be 'billed' so our... See more

Company replied

Rated 5 out of 5 stars

Great quality. Photos and text were High resolution and turned out fantastic. Delivery was quick and despite our office being tricky to find the delivery driver took extra care to ensure we receive... See more

Company replied

Rated 5 out of 5 stars

Five stars isn’t enough should be 10. Absolutely happy with the product received . Absolutely amazed with the results. From the initial ordering through to design and delivery the magnets arrived on... See more

Company replied


Company details

  1. Promotional Item Store
  2. Art Supply Store
  3. Association or Organization
  4. Business to Business Service
  5. Graphic Designer
  6. Manufacturer
  7. Media Company
  8. Office Supply Store
  9. Online Marketing Agency
  10. Prints and Signs Store
  11. Stationery Store

Written by the company

Mister Magnets is Australia's largest manufacturer of premium quality promotional magnets for businesses, with more than 12 million magnets manufactured annually. Our products range includes fridge magnets, business card magnets, calendar magnets and car door magnets. We specialise in designing and manufacturing custom shaped magnets. We've served over 40,000 businesses Australia wide and our magnets can be found on almost every fridge in the country.

Mister Magnets - We'll make your message stick!

Written by the company

Free Artwork, Unlimited proofs, Fast Turnaround, Low Prices

Found it cheaper?

We'll refund the difference, even up to 30 days after your purchase!

See here for details and T's & C's https://www.mistermagnets.com.au/price-protection

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,215)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredibly easy to deal with

Incredibly easy to deal with, fast delivery and great product!

September 19, 2025
Mister Magnets logo

Reply from Mister Magnets

Hi Rosey,

Thanks a ton for the great feedback!
Awesome to hear everything went smoothly and you’re loving the product.

Can’t wait to work with you again!


Regards,
Claudia

Rated 5 out of 5 stars

best service in town

great company great staff great service
artwork approved on friday job done by tuesday
highly recommended you cant go wrong with
mr magnets

September 17, 2025
Mister Magnets logo

Reply from Mister Magnets

Hey Yunus,

Huge thanks for the kind words! It’s great to hear you had such a good experience with the team and that we could get the job done quickly for you.

Really appreciate the shoutout—hope to work with you again soon!


Regards,
Michael

Rated 5 out of 5 stars

Highly recommend

Mister Magnets have been great. We have used them twice and had nothing but great service. From ordering to delivery, they are just amazing. We would highly recommend.

August 29, 2025
Mister Magnets logo

Reply from Mister Magnets

Hi Rebecca,

Thank you for the great feedback! We’re happy to hear you’ve had a seamless experience ordering and receiving your magnets.

Your recommendation is truly appreciated, and we look forward to serving you again!


Best regards,
Cathy

Rated 5 out of 5 stars

Helpful staff

Competitive pricing, very quick turnaround and helpful staff

September 3, 2025
Mister Magnets logo

Reply from Mister Magnets

Thank you, Sue, for the great feedback!

We’re pleased to hear you were happy with our service, pricing, and turnaround time.
Our team always aims to provide helpful support — we appreciate your recognition!

Thank you for choosing us, and we look forward to working with you again!


Warm regards,
Nina

Rated 5 out of 5 stars

very good magnet

September 3, 2025
Mister Magnets logo

Reply from Mister Magnets

Hi George,

Thank you so much for your feedback!
We’re glad to hear you’re happy with the magnet.

If there’s anything else we can help with or if you need more in the future, we’d be happy to assist!


Best regards,
Claudia

Rated 5 out of 5 stars

Competitive pricing- quick turn around…

Competitive pricing- quick turn around time for artwork -efficient delivery

August 29, 2025
Mister Magnets logo

Reply from Mister Magnets

Hi Julie,

Thank you for your kind feedback. We're glad to hear you were happy with our service!

We strive to deliver cost-effective solutions, with a quick response time on artwork and reliable delivery, so your recognition means a lot to us.

We appreciate your support and look forward to assisting you again in the future.


Warm regards,
Ann

Rated 5 out of 5 stars
Mister Magnets logo

Reply from Mister Magnets

HIi Macalister,

Thanks so much! We're pleased to hear you were happy with the speedy service. We appreciate your support and hope to assist you again soon.


Best regards,
Seona

Rated 5 out of 5 stars

simple, great communication

simple, much easier than your competitiors, didn't call me every day but still made sure to follow up

August 20, 2025
Mister Magnets logo

Reply from Mister Magnets

Thank you so much for your thoughtful review, Pia!
It’s always great to hear from happy customers. Your kind words really made our day—thank you!

Making things easy and stress-free for our customers is a top priority for us, and we're glad we could deliver that experience for you.

Thanks again for choosing us, and we hope to work with you again soon!


Best regards,
Michael

Rated 5 out of 5 stars

easy to order

easy to order, quick turn around, totally recommend

August 14, 2025
Mister Magnets logo

Reply from Mister Magnets

Awesome to hear you had a great experience, Kerry! Thanks for the lovely review! We really appreciate the recommendation and hope to help you out again soon!


Best regards,
Nina

Rated 5 out of 5 stars

Customer Service at its best

Wow, impressed by the service. Within an hour I made an enquiry, received feedback, submitted my artwork, received a proof and confirmation of my order. It then arrived within 48 hours.

August 13, 2025
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Reply from Mister Magnets

Hi Kevin,

Thank you for your wonderful feedback! It’s great to know you’re happy with our fast service and awesome customer care.

We look forward to assisting you again soon.


Best regards,
Cathy

Rated 5 out of 5 stars

What a great business

What a great business. Good value, unbelievable customer service & so fast from order to next day delivery. Couldn’t believe it to be honest.

August 13, 2025
Mister Magnets logo

Reply from Mister Magnets

Hi Bernie,

Wow, your kind comment truly made our entire team smile! We’re absolutely thrilled to hear that our service and fast delivery exceeded your expectations. Providing great value and excellent customer care is what we strive for every day.

We can’t wait to assist you again soon!


Warm regards,
Claudia

Rated 5 out of 5 stars

Great quality. Great service

Great quality. Photos and text were High resolution and turned out fantastic. Delivery was quick and despite our office being tricky to find the delivery driver took extra care to ensure we received our package.

Great service, super easy to use from start to finish.
10/10 with 100% satisfaction, thank you!

August 11, 2025
Mister Magnets logo

Reply from Mister Magnets

Hi Jack,

We couldn’t be happier to receive such a glowing review! Knowing that you’re 100% satisfied and giving us a perfect 10/10 truly lifts our spirits and motivates our entire team. It’s wonderful to hear that everything—from the high-quality output to ensuring safe and smooth delivery of your order—met your expectations.

Thank you for trusting us! We’re excited to continue providing you with the best service and look forward to assisting you again next time.


Warm regards,
Michael

Rated 5 out of 5 stars

Great service

Great service - friendly staff and very quick time period between ordering and receiving stock.

August 11, 2025
Mister Magnets logo

Reply from Mister Magnets

Hi Kathy,

We truly appreciate you and the time you took to share such lovely feedback! Providing excellent service and fast delivery is what we strive for every day.

Thank you again for your support — we look forward to assisting you again with future orders!


Best regards,
Matthew

Rated 5 out of 5 stars

Easy and fast service

August 8, 2025
Mister Magnets logo

Reply from Mister Magnets

Thanks so much for your kind words, Brandon! We're glad to hear you found the service easy and fast — that's exactly what we aim for. 😊

Let us know if we can help with anything else!


Warm regards,
Karen

Rated 5 out of 5 stars

Products look great!

Very easy and quick process. Responsive and talented team of designers and helpful customer service team also. Very happy with the end result, our products look great! Thank you

August 8, 2025
Mister Magnets logo

Reply from Mister Magnets

Thank you so much, Louis, for the lovely feedback! We're thrilled to hear you're happy with the final products and that the process was smooth and easy for you.

Our design and customer service teams will be so glad to hear your kind words — it really means a lot to us. 😊

Thanks again, and we’d love to work with you again in the future!


Warm regards,
Seona

Rated 5 out of 5 stars

Beyond expectation

Most efficient process and great service

August 7, 2025
Mister Magnets logo

Reply from Mister Magnets

Thank you so much, oVe, for your kind words!
We're thrilled to hear that the process and service went beyond your expectations.

It truly means a lot to our team, and we’re so glad we could deliver a smooth and efficient experience.
Looking forward to helping you again in the future!


Cheers,
Ann

Rated 4 out of 5 stars

Easy and fast

The experience and the outcome were very good. Only thing I was disappointed about was the lack of support or guidance for design of the product, even though this seemed to be offered. I ended up re designing product myself.

August 5, 2025
Mister Magnets logo

Reply from Mister Magnets

Hi Prue,

Thank you so much for your review and for giving us 4 stars! we’re really glad to hear you found the experience easy and the outcome very good!

We’re truly sorry to hear that you felt there was a lack of support with the design process. That’s definitely not the experience we aim to provide. In fact, we take great pride in being hands-on and proactive when it comes to helping our customers achieve a design that meets our high standards before anything goes to print.

After reviewing your order, we noticed that the only instruction submitted with your design was to adjust the artwork to fit within the magnet size. Our design team not only did that, but they also made sure all elements were properly aligned and spaced for a cleaner finish. On top of that, our designer even sourced a higher-resolution version of your logo online, since the one provided was pixelated. These were all communicated to you in our proofing notes.

You submitted a revised version of the artwork after we sent you the first proof. But throughout the proofing process, we didn’t receive any requests for changes or suggestions for a design overhaul, so we proceeded based on your initial request that only minor layout adjustments were needed.

We’re always happy to assist with more involved design help - but we also try to respect each customer’s original intent unless told otherwise.

We hope this helps explain things from our side, and we’d love the opportunity to support you even more closely on your next order. Please don’t hesitate to reach out, we’re always here to help!


Warm regards,
Ann

Rated 5 out of 5 stars

It's app is very good

August 6, 2024
Unprompted review
Mister Magnets logo

Reply from Mister Magnets

Thanks so much! We're glad to hear you're enjoying the app.
If you have any suggestions or feedback, we’d love to hear it!

Rated 5 out of 5 stars

Easy to use platform and super fast…

Easy to use platform and super fast service and shipping!! The difference from our previous order is that the magnets aren't as thick as they used to be.

August 5, 2025
Mister Magnets logo

Reply from Mister Magnets

Hi Clint,

Thank you so much for your wonderful review! We're glad to hear you found our platform easy to use and were happy with the fast service and shipping.

We also appreciate your feedback regarding the thickness of the magnets. However, upon checking our records, we couldn’t locate any previous orders under your name. It's possible that your earlier magnets may have come from a different supplier.

That said, we want to reassure you that we use commercial-grade magnets and intentionally choose a thicker magnet material to ensure strong adhesion. We avoid bulking up the product with thick printed paper or backing and we're only using only thin, high-quality paper to maintain a sleek and professional look.

Thanks again for your support, and we hope to continue serving you in the future. Please don’t hesitate to reach out if you have any further questions or magnet needs!


Kind regards,
Matthew


Rated 5 out of 5 stars
Mister Magnets logo

Reply from Mister Magnets

Hi Paul,

Thank you for your kind review.
We're pleased to know you were satisfied with the prompt service and product quality.

Your support means a lot to us, and we look forward to assisting you again in the future.


Kind regards,
Michael

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