Mister Oud Reviews 

75
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I've now ordered twice on this website and I have nothing to say except that everything was perfect from the minute I ordered to the delivery.

Rated 5 out of 5 stars

I’d like to share my experience with Mr Oud Team because their service has been absolutely outstanding. There was an issue with the shipping company that lost my package — something that was comp... See more

Rated 5 out of 5 stars

Surprisingly fast shipping, and my bottle of Elysia Vanilla was already quite darkened/macerated which was a nice surprise! I don’t usually leave trust pilot reviews but they emailed after the order a... See more

Rated 5 out of 5 stars

This is the third time i buy from them, they ship very fast and the products are well protected. I've had an issue with my last order, the delivery company notified me that my package was "damaged" so... See more

Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Mister Oud is an online perfumery and home of the best niche inspired perfumes and cosmetics. We offer products from Lattafa, Maison Alhambra, Paris Corner, Armaf, Khadlaj, Emir, Ard al Zafaran, Afnan, Fragrance World and many others. Our mission is to redefine luxury by presenting perfume aficionados with a selection of the best niche-inspired fragrances sourced from the heart of the Middle East. Through meticulous curation, we bring forth the essence of exclusivity without the hefty price tag. Smell good, pay less!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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4.7

All reviews

(75)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect experience

I've now ordered twice on this website and I have nothing to say except that everything was perfect from the minute I ordered to the delivery.

April 8, 2026
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Rated 5 out of 5 stars

I’d like to share my experience with Mr…

I’d like to share my experience with Mr Oud Team because their service has been absolutely outstanding.

There was an issue with the shipping company that lost my package — something that was completely out of their control. Even so, they took full responsibility, resolved everything quickly, and even sent me an extra perfume as a gift.

Truly exceptional customer service, professional, responsive, and genuinely caring. I will definitely order again. Highly recommended!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping and good bottle

Surprisingly fast shipping, and my bottle of Elysia Vanilla was already quite darkened/macerated which was a nice surprise! I don’t usually leave trust pilot reviews but they emailed after the order asking for one, and I was pretty pleased with how quickly the order was processed and the quality of the bottle I got so decided to leave a review.

December 17, 2025
Rated 5 out of 5 stars

Great website and customer service

This is the third time i buy from them, they ship very fast and the products are well protected. I've had an issue with my last order, the delivery company notified me that my package was "damaged" so i contacted Mister Oud and they were very helpfull and fast to try to fix that issue. I recommand and will buy again from them

November 19, 2025
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Rated 5 out of 5 stars

I recommend

FR
Noté 5 sur 5 étoiles
I recommend
Buy cream velvet for lover of bianco latte
Buy safa for lover of kayali marshmallow
Fast delivery good quality best price
Thank u

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Support, Perfumes Received

At first, I faced some issues with my delivery—the tracking was stuck, and it even showed as delivered when I hadn’t received my order. However, after reaching out, the team responded quickly and resolved the situation. I finally received my perfumes, and I’m very happy with them! Really appreciate the support and the way the problem was handled. Overall, a good experience in the end.

August 12, 2025
Mister Oud logo

Reply from Mister Oud

Mister Oud is depending on the service of our parcel partner and sometimes orders can get lost and that is frustrating. We understand that from your perspective.

It is a pity you didn't contact us first to resolve this matter for you, but gave us a 1 star review right away as a punishment. Thats not fair. If we wouldn't have resolved it for you, than we deserve that review 100%. But Mister Oud always finds a way to fix any problems with missing orders. Thats is our guarantee. Please check your email for our reaction and solution for the missing order.

Rated 2 out of 5 stars

Shipping cost too high considering…

Shipping cost too high considering goods come from the netherlands.

May 13, 2025
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Reply from Mister Oud

Mister Oud is very transparent in the shipping costs . We have a clear price list comparison between Home delivery and DPD service points on our shipping page.
, which saves 40-50% in costs . You clearly chose service point delivery with a reason which is €7,95 and you live in Spain and we are based in Amsterdam / Netherlands. Otherwise it would have been €14,95 . Shipping does cost money and is not for free. Especially from the Netherlands. We have the best prices for shipping. Do your homework before you start claiming these false arguments. Thank you.

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