MisterTennis.com Reviews 

22,153
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good Website with good prices! Had an easy experience with ordering and receiving the package. Perfectly prepared for returns, as you can use the bag for the return with the second sticky line to clo... See more

Rated 5 out of 5 stars

Products were as described. Good and fast delivery considering that it came from Italy to Finland. Prices were also reasonable. Thank you!

Rated 5 out of 5 stars

Articles arrived earlier than announced (on the 21st instead of the 23rd), they were in good condition as they should, everything went ok

Rated 5 out of 5 stars

The packaging was very nicely sealed with layers of bubble wrap so no scratches or dents into the frame of the tennis which I was very happy about:)I’m still waiting on the shoes I got but other than... See more

Company details

  1. Tennis Store
  2. Shoe Store
  3. Sportswear Store

Written by the company

Un’esperienza di acquisto unica al servizio della tua grande passione per il tennis. Semplicità nella navigazione, assortimento infinito, prezzi convenienti e consegne veloci fanno del nostro store online il leader incontrastato nella vendita di prodotti per il tennis. E non è tutto. Un team di giovani appassionati lavora senza sosta per offrirti una serie di servizi ad alto valore aggiunto, tutti a portata di clic: dal servizio test delle racchette da tennis fino all’incordatura personalizzata, dalla live chat per i consigli tecnici al servizio post-vendita sempre pronto e disponibile.

MisterTennis.com è l'eCommerce N.1 del Tennis in Italia

Written by the company

Consegna Gratuita a partire da 49€

Spediamo in giornata e consegniamo in 24/48 ore

Spediamo in giornata e consegniamo in 24/48 ore
Reso Gratuito, pensiamo a tutto noi!

Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(22,153)

3,640 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad Customer Service

I received the incorrect pair of tennis shoes, the customer service was slow and after submitting many photos of delivery/shipment documents and photos they accepted it was their error but yet never offered any compensation. They expected me to return the shoes and purchase again the original tennis shoes, adding more time and inconvenience. I will never purchase from Mister Tennis again and have cancelled my account membership.

July 1, 2026
Unprompted review
MisterTennis.com logo

Reply from MisterTennis.com

Hello Siobhan,

We are sorry that this situation caused you inconvenience, and we understand that receiving the wrong colour was frustrating.

However, we would like to clarify that it is not correct to say that no solution was offered. Once we verified the mistake, we offered to arrange the return of the incorrect pair at our expense and send you the correct white pair you had originally ordered, with no additional cost to you.

Your request, however, was to keep the pair you received by mistake while also receiving the correct pair. Unfortunately, we could not accommodate this, as it would have meant providing two pairs of shoes for the price of one.

We regret that our proposed solution did not meet your expectations, but it was intended to resolve the issue fairly.

Kind regards,

Rated 1 out of 5 stars

Bad warranty process

Generally it is fine, you buy the items, they arrive, all good. However, one of the tennis rackets I bought had a defect and their warranty process is deliberately designed so that you get annoyed and don't use it. You have to be a video editing expert to be able to comply with their requirements. Would never buy anything that coats more than a few euros from them as it is not possible to ise their earranty service.

June 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look