Mitchell & Dickinson Reviews 

255
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professionalism of the staff, often highlighting their courteous, trustworthy, and knowledgeable approach. The quality of workmanship and the final product, including effective draught-proofing and discreet secondary glazing, consistently exceed expectations. Reviewers frequently express delight with the results, noting significant improvements in noise reduction, heat retention, and overall comfort in their properties. The company's ability to deliver high standards for listed and period properties, often making installations invisible and in keeping with the original aesthetic, is particularly valued.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, courtesy, and... See more

Quality

Customers express high satisfaction with the quality of work, craftsmanship, and attention to detail, often... See more

Product

Reviewers mention positive feedback about the product, with many delighted by the restored sash windows and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am delighted with my restored sash windows in the main bedroom of our Georgian house. Miles and Nick did an amazing job in the extreme heat of the past few weeks. They were always so courteous, pr... See more

Rated 5 out of 5 stars

Well organised. Staff working at the house very professional and completely trustworthy. The work by the nature of what is being carried out, is invasive to normal routine and use of the house. Staff... See more

Rated 5 out of 5 stars

The entire process was incredibly positive, from booking in the works, staff support, understanding the scope of the works, to the communication leading up to the start. Tony did an incredible job and... See more

Rated 5 out of 5 stars

Mitchell & Dickinson installed secondary glazing and repaired many windows on our Grade II listed farmhouse. We were really pleased with the quality and care they brought to the job. The work was sens... See more


Company details

  1. Window Treatment Store

Written by the company

Crafted energy-saving insulation solutions for period homes and listed properties. Mitchell & Dickinson’s CosyGlazing is a unique secondary glazing system that is elegant and effective. Made of a modern, lightweight equivalent to glass, it’s fixed using magnetic strips so is easy to remove and virtually invisible. Choose a finish to complement your period or listed property. Our whole house insulation solutions in addition to our unique secondary glazing include high quality and aesthetically appropriate draught proofing for period and listed properties, sheep's wool loft insulation and loft flooring, under floating floor insulation, wooden floor draught proofing, sloping ceiling insulation and smaller but effective warmth enhancing accessories such as chimney balloons and radiator enhancers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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4.9

All reviews

(255)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Joe, Greg and team have just finished installing secondary glazing to around 30 windows in our listed house. The work has been done beautifully. No two windows are the same and they include all sorts of shapes and sizes. They have been courteous, tidy and pleasant to have around, and have finished the job well ahead of schedule.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

We are very pleased with the work by…

We are very pleased with the work by Tony and the team at Mitchell and Dickinson. The window glazing is so good that it’s barely visible. They looked after the property and left it the with the best 'post-builder' clean ever. The company were really easy to work with Thanks very much.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous experience all…

Absolutely fabulous experience all round. From the first phone call to the last tidy up it has been an incredibly easy experience and we are delighted with the results.

John and Ed were professional, polite, punctual and as unintrusive as is possible. Their attention to detail and strive to perfection was breathtaking.

I was in the house quite a bit when they were working and their attitudes made it very easy to be around them. Even when they encountered unexpected problems they handled themselves in a positive and problem solving way, not a sigh or a shake of the head to see!

We looked at a few different options before we decided on Mitchell & Dickinson and I am confident we made the correct choice.

The look and character of the house hasn't changed, which is what I wanted.

I am confident my years of mopping condensation on single glazed windows as soon as the temperature drops below 5°C are over.

Overall a very positive experience and I would not hesitate to recommend them.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

The work is of a very high standard

The work is of a very high standard. We are thrilled with the finished windows. They look as they did, but are now perfect with invisible secondary glazing. The M and D people were skilful craftsmen and very nice and helpful. It’s expensive, but I would highly recommend them.

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very highly recommended

We had 34 windows (comprising just about every conceivable type) and 6 doors to secondary glaze and draught-proof in our listed Georgian house. M&D were the only company to say that their solution would work on every window/door; the other, perhaps more well-known, companies declined to quote for some of our windows, saying that they were too difficult.

We have found every aspect of dealing with M&D to be exemplary.

We had a team of up to 6 craftsmen (and they are just that) on site for 10 weeks. They were skilled, tidy, responsive, punctual, and delivered exactly what they said they would.

We are beyond happy with the quality of the work and our dealings with M&D.

Highly recommended.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

MAD are not BAD (in the slightest)

M & D recommended to us by a friend and entirely lived up to expectations - from initial contact with Devon head office, to Keith (on survey), and Luke, Zach and Jack who did the (quality) business on our windows and doors. Big, noticeable difference, thank you.
Top Team - thank you. All deserve company fortnight holiday in the Caribbean on the boss....

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great insulation and renovation of windows

We are gradually renovating our windows, and so have used Mitchell & Dickenson twice now, funds allowing we will use them again for the final windows next year. Both times the standard of work and professionalism of service from quotation through to installation completion has been great. The draughts are resolved with the rooms completed so much warmer this winter, and indeed some very significant sound insulation from the full window non opening windows.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Secondary Glazing, Bristol

Hired to install secondary glazing on a large bay window at our house in Bristol and really pleased. Luke, Jack and Zack were friendly, thorough and very tidy/considerate of the wider home. Hard working and punctual they also came up with solutions to better insulate our front door. Easy to communicate with. We've felt an immediate difference.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Top quality

Mitchell & Dickinson have fitted secondary glazing and draught proofing to our big draughty and cold Victorian house. We are so pleased with the quality which doesn’t detract from our original stained glass windows at all and we are so much warmer! The entire team of staff are incredibly professional, knowledgeable and friendly and completed the work with a minimum of disruption.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressive!

We found Mitchell and Dickenson online when researching how to make our very old home warmer. John and Ed left last Friday after restoring 10 sash windows and installing cozy glazing.

John and Ed were absolutely incredible and I would call them again in an instant. They were really knowledgeable about their work, very polite, and incredibly skilled. We really appreciated that they were very mindful of working around our baby's schedule with the nursery window being worked on, and were great with the pets too. They both had to commute long distances to get to our house every day but they were always on time.

We really couldn't be more impressed with their work, work ethic, and results :-)

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted with the product and installation

We used Mitchell & Dickinson to refurbish, restore and draught proof our windows and install secondary glazing. Joe and Greg did a fantastic job - we were delighted with their exceptional workmanship ... highly skilled craftsmen who were organised and punctual, and the work was carried out in a clean and tidy fashion. Our house is definitely warmer and draught-free now and the secondary glazing is unobtrusive and blends in to the window architecture.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

The secondary double glazing is almost invisible

The secondary double glazing is almost invisible. It has cut down noise, condensation and drafts considerably. John and Ed, who fitted the secondary double glazing, were extremely punctual, worked hard, were very quiet, and unfailingly polite and helpful. They explained everything they did, and completed the work in the time they estimated.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded our expectations!

An amazing product that exceeded our expectations. That good! Our listed home is now soundproofed and as warm as toast—without the need for ugly secondary glazing. Tim and Liam (our fitters) were outstanding. It was a joy to have them in the house. I cannot recommend this company enough!

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

We have been extremely impressed with this company and the results have surpassed our expectations. The team of two who came were highly skilled, professional, polite and very clean and tidy. Cracked window panel were replaced, rot to the frames was identified and made good, ageing putty removed and replaced. We have an old stable door to the back which had 1inch gaps which is now draftproof. Ditto the front door.
We can't thank all concerned enough. Worth every penny.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely Professional Company

We have recently had a range of secondary glazing units installed by Mitchell and Dickinson and can thoroughly recommend the company. Everyone in the company was extremely professional and helpful from our first encounter with Dan, site survey by Keith, all the girls in the office and the installation team of Cameron and Jonah. Cameron and Jonah went above and beyond expectations in the quality of work and how well clean and tidy they left the house each day. We would would not hesitate to recommend Mitchell and Dickinson to other potential customers, many thanks to all concerned.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Mitchell & Dickenson - A most Excellent Company!

Mitchell & Dickenson are not cheap but for us the price was worth paying and we had excellent service throughout. The salesperson was knowledgeable and did not oversell his product, and the installation team were on time, very skilled and exceptionally tidy. The secondary glazing is virtually invisible and has made an immediate difference to the warmth of the house without in any way impacting on its character. There was a small issue with the quote and scope of works, but this was very quickly and amicably resolved.

We certainly recommend this company and its product

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased!

A very pleasing result following the hard work put in by the Mitchell and Dickinson team. The new windows look good, have cut down considerably on condensation and have made the house so much warmer and quieter in a busy part of town. The front door, previously swollen by the rain and hard to open, was the first thing to be remedied and now opens with ease. Additional draft-proofing has also proved its worth. A classy and valuable addition to the house, we are very pleased with the end result. Thank you Mitchell and Dickinson for your professionalism!

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional job that was clean and well executed. The team were true craftsmen that obviously love working on old houses and are meticulous in ensuring the small details are maintained.

No hesitation in recommending them.

March 1, 2024
Unprompted review

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