Nothing was too much trouble for Mark Sherwood, He took the time to accomodate our weekend appointments and answer all our questions in the most objective yet courteous manner. Service has been great... See more
Company replied
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See what reviewers are saying
I had a reminder that MOT, and service due, booked by phone. Car collected, work carried out, car delivered back washed, and hoovered. Paid by phone, never had to leave home. All work carried out to m... See more
Company replied
I've just taken delivery of a new Dacia Bigster from Mitchell's in Lowestoft,the deal handled by Jonathan Kent.I'm extremely pleased with my new car following an enjoyable test drive,no pressure sal... See more
Had a couple of cars from Mitchell’s and Craig has been very helpful with both. Made us feel comfortable and reassured with purchasing another vehicle. Would definitely recommend, and would not hesita... See more
Company replied
Company details
Written by the company
Proudly selling Renault since 1974 and Dacia since launch in the UK in 2013. Delighted to be the current Dacia UK Dealer of the Year! New and used Dacia Sales, Motability, Service, Parts and MOT, whatever your needs, trust us to help you...
Contact info
50-58 Long Road, NR33 9DQ, Lowestoft, United Kingdom
- 01502 500950
- sales@mitchellsgroup.co.uk
- mitchellsdacia.co.uk
4.8
Excellent
81 reviews
Asks customers to review
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Annoying experience
We have made no purchase and so it's very annoying to be asked to review such!!!!!
October 28, 2024
Reply from Mitchellsdacia
Mr Harvey, we can only apologise that one of our customers has given us your email address by mistake. As you've made it clear that you have never visited us, please can you delete this 1 star review. We will ensure we never trouble your inbox again. Many thanks in advance, the Mitchells Team
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Fixed my problem quickly and also…
Fixed my problem quickly and also cleaned my car - excellent service
October 24, 2024
Reply from Mitchellsdacia
Hello Mrs Sally Freeman, we appreciate you taking the time to leave us this feedback.
Always friendly a nice place to go to,
Always friendly a nice place to go to,
and keeping you informed and up to date,
October 22, 2024
Reply from Mitchellsdacia
Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by.
Happy customer
I have been a regular customer for the last 10+years great service and very friendly team.
I purchased my last three new cars from them, offered a good exchange deal.
October 22, 2024
Reply from Mitchellsdacia
Hello We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Lowestoft Dacia! , thank you; we appreciate your feedback!
5 star Customer Service as always
5 star Customer Service as always. Highly recommend, we wouldn’t go anywhere else
October 14, 2024
Reply from Mitchellsdacia
Thank you again for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Pleasant and helpful on the whole 5*
October 17, 2024
Reply from Mitchellsdacia
Hello Bridget Chapman, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Reply from Mitchellsdacia
Hello Mrs Margaret Cutts, thank you; we appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit.
Car service
My car was serviced in a timely manner and returned nice and clean. The Reception staff were very friendly
October 7, 2024
Reply from Mitchellsdacia
Gillian Marsh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mitchells Lowestoft Dacia. Thank you again for leaving us this response!
Reply from Mitchellsdacia
Hi C A Jones., thank you so much for your positive comments about Mitchells Lowestoft Dacia! Thank you again for leaving us this response!
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Friendly helpful service as usual from…
Friendly helpful service as usual from a brilliant team.
October 8, 2024
Reply from Mitchellsdacia
Hello Mr John Witney, we appreciate you taking the time to leave us this feedback. Thank you so much again for your feedback!
Excellent customer service nothing is…
Excellent customer service nothing is ever a problem will go out of there way to help us always available for any questions
October 15, 2024
Unprompted review
Reply from Mitchellsdacia
Hello Rachel, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Had a couple of cars from Mitchell’s…
Had a couple of cars from Mitchell’s and Craig has been very helpful with both. Made us feel comfortable and reassured with purchasing another vehicle. Would definitely recommend, and would not hesitate using again. Great service.
October 8, 2024
Unprompted review
Reply from Mitchellsdacia
Ivan, we are very happy we could provide you with a positive experience! Thank you again for the great review!
Reply from Mitchellsdacia
Thanks Barry for your kind words, we appreciate it
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Great experience
Great experience, good trade-in value, quickish delivery, handover. Great car - Dacia Duster - now had 9 months - very pleased with it
November 8, 2023
Reply from Mitchellsdacia
Another happy Dacia customer, we love it!
Have dealt with Andy for my last three…
Have dealt with Andy for my last three vehicles and the service has been fab every time
May 16, 2024
Reply from Mitchellsdacia
Andy will be delighted with these comments, thank you
Everything went very smoothly
Everything went very smoothly. The car is everything we could hope for. Craig Emblem looked after us very well.
March 7, 2024
Reply from Mitchellsdacia
Craig will be delighted with these comments, thank you
Dacia super brand.
Thoroughly knowledgeable friendly sales person & follow up calls. It is the fifth Duster I've had plus one Sandero.
September 3, 2024
Reply from Mitchellsdacia
Another happy Dacia customer, thank you
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