Mitsu Reviews 5

I always wanted to support an Indian domain company with tax (over cheaper middle Eastern non tax)

After 16 years of many bad experience , this time they killed my domain name authority i build over years with no email responses.

Transfer your domains away from them and move on

they are scammers they suspend your account after paying purchasing something.

Will suspend your account any moment they want. And never ever try to book any premium domain, it's the fastest way to get suspended. No matter what details you give to verify kyc it's never enough, and will even ask you court fees(legal processing fee), affadavit and what else, for the mistake they did.
You will notice the Registrar and Registrant Agreement page missing or not working, so that they can blame you leave you with no proof.

Very rude customer service, let me tell you what happened, they usually don't reply to the emails, so I tried calling them, but the customer service agent got angry and started scolding me!! It's better to spend some money with a good registrar, with good customer service. Next issue, I had accidentally paid them extra due to some glitch in payment processing, there is an option in their website to get that amount refunded, so after a month of me, raising the refund request, I emailed them, they did not reply so I emailed them again, Once again they did not reply and this went on for around a week, after the week they sent me a reply and told me that they will not process the refund right now, and I might have to wait for a month or so and they threatened me if I keep on emailing them about this, they will further delay the processing of my refund. It's like dealing with the child with anger issues.