First order from mixam ever. Good quality prints for a comic book run. There were small dings and rips which I'm sure if i was a seller I'd be unhappy about so maybe ensure you have QA assurances or s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product is outstanding, however there is a slight issue on one of the pages. It was well packaged and shipment arrived on time. Communication with customer service and the production team is inc... See more
Company replied
My order was processed fast and shipping was quick. One set of prints were too dark which was my picture I guess but I think it would be nice if editing would catch it and give you the choice of cance... See more
Company replied
The quality of the book pages and cover appears good at first glance. My only concerns is that the pages are not glued to the back spine, if the book was held by the hard cover and inverted, I imagi... See more
Company replied
Company details
- Prints and Signs Store
- Business to Business Service
- Digital Printing Service
- e-Commerce Service
- Print Shop
Written by the company
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Written by the company
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Contact info
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Canada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4.4
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product and the price.
November 28, 2025
Great to be able to use my own software for design
I like to use my own design software and Mixam is one of the rare places where we can submit a PDF.
I will use them again in the future for other projects.
November 28, 2025
Good Experience
I ordered three different books. All came out as expected, looking great.
November 21, 2025
Very happy book recipients…
My students were over the moon to receive their collaboratively written novels as a "real book". Easy to use and reasonably affordable, considering overall costs of paper and printing these days.
November 19, 2025
The book turned out exactly as I wanted…
The book turned out exactly as I wanted it to. Though there was a delay customer service was excellent to help resolve the issue.
This is the 2nd time I've used Mixam and have been satisfied with the product both times.
November 27, 2025
Another excellent purchasing…
Another excellent purchasing experience. The customization offered is exceptional and the print quality is very good I highly recommend Mixam for your printing needs.
November 26, 2025
I am so proud to share these with my cleints
Hi Mixam team,
My order of holiday guides was delivered yesterday and I couldn’t be happier. After a stressful shipping issue, they finally arrived and they are absolutely beautiful. The cover is rich, silky, and stunning, and the entire book turned out better than I imagined.
I’m so proud to share these with my clients, and I’m grateful to have a printing partner like Mixam. I’ll definitely be using Mixam even more in the new year, and I know my clients will love receiving these guides.
Thank you so much!
November 27, 2025
Never disappoints
I had to make a few adjustements to my first order and Mixam once again provided a great service! Quality of the print is spectacular and the communication is incredibly fast and smooth. They reviewed my request for sending a replacement when one of my copies had a very visible strong bend on the back cover right when I opened it from the package.
Super recommend Mixiam, I'm ordering more in the near future.
November 18, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Item was scratched
Item was scratched, pages were stuck together and pages were wrinkled. We will be returning. Giving 2 stars because of the easy designing process.
November 25, 2025
Reply from mixam.ca
Hello Stephanie,
Thanks for sharing this feedback with us, and we’re sorry to hear your order arrived with some issues. That’s not the experience we want anyone to have. While we work hard to quality check every order, mistakes can unfortunately happen sometimes. That said, we’d really appreciate the opportunity to put things right before a review is left, because we can often resolve issues like this quickly with a reprint or another suitable solution. We can see you emailed us yesterday, and our team aim to reply within one working day to help get your concerns resolved as smoothly as possible. Once everything is sorted, we’d be grateful if you’d consider updating your review to reflect how we handled the situation.
Thanks again for noting the easy design process, and we’re sorry again for the condition your order arrived in.
Was hesitant, but very pleasantly surprised!
I was very pleasantly surprised when the cards arrived. The pricing was almost unbelievable, which made me hesitate. The quality of the finished product exceeded my expectations. I'm telling lots of people now.
November 25, 2025
Reliable and efficient
Quick response to questions, user-friendly Web site, quick delivery, fair pricing. Couldn't ask for more.
November 21, 2025
I have paid $20 extra to receive the…
I have paid $20 extra to receive the package 1-2 days sooner, instead I have received it 5 days later than I've been promised! The UPS mailing cost is that high or extra cost with no efficiency that I may try to find out about other comapanies offers! I hope there is no need to do this, but I was unhappy for this delay and paying double instead!!
November 22, 2025
Reply from mixam.ca
Hi, Thank you for your feedback, and we’re sorry that your order didn’t arrive on the Estimated date.
We can see that we notified you of a revised shipping date, from November 20th to Monday, November 24th, but we were actually able to dispatch your order earlier than the revised date, on Friday, November 21st. Because this shipment went out right before the weekend, this unfortunately reduced the courier’s available delivery window. Your tracking also shows that UPS encountered an additional delay, stating: “We've missed the scheduled transfer time. This may cause a delay."
While we do everything we can to meet our estimated dates, delays with third party couriers are outside of our control, even when an upgraded shipping service is selected. But your order was still shipped on the chosen expedited service.
We truly hope you’re happy with the print quality despite the delay, and we appreciate you taking the time to share your experience.
Absolutely phenomenal
The whole process of uploading my document through to the final approval step was easy to follow and use. Attention to small details was outstanding.
I am just so pleased with the professionalism and finished product. I’m overwhelmed that my memoirs came out looking like a polished product.
November 21, 2025
Great Quality and Experience
This is my fourth order with Mixam. As always, I am very impressed with the quality of the books - the colors are vivid, the paper is good quality and the books look very professional!
The pricing is very good value, especially considering the quality of the finished project. I would highly recommend Mixam and will continue to use them for any of my book projects.
November 19, 2025
The work produced is accurate
The work produced is accurate, on time and the one problem I had (not with Mixam but with UPS) was resolved by Mixam without any fuss.
October 10, 2025
Cheap and high quality
I was looking for the low price, but was worried about the quality. The quality was fantastic!
November 19, 2025
Quick turnaround time
Quick turnaround time, great communication. Print quality is good to better than good, but not excellent.
Overall good experience.
November 19, 2025
Reply from mixam.ca
Hi Reymond, Thanks so much for your feedback, and for the lovely comments about our turnaround time, communication, and print quality, we really appreciate it.
If anything doesn’t look quite right, we’d really love the chance to take a look for you. If we’re not advised, we can’t help, so please do let us know.
It’s really easy, just click the Report an Issue button on your order, share a few details and photos, and we’ll take care of the rest.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.