Banner for Mixam Inc.

Mixam Inc. Reviews 5,475

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the printed materials and books often exceed expectations and are cut perfectly. Many appreciate the straightforward and easy-to-use website, especially the helpful quote-building tool and the simple upload process, which makes designing and ordering publications accessible even for those new to printing. However, some customers also noted issues with order fulfillment and delivery. A few people experienced delays, with orders arriving late or even being misdirected, and some mentioned that expedited shipping did not result in timely delivery. There were also occasional reports of print quality issues, such as color shifts or ink smearing, and a few users found the online editing tool confusing or the job status updates unclear.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers were delighted with the final... See more

Quality

Consumers generally find the quality of products to be positive, often exceeding expectations with sharp... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the high quality of their orders,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to use and... See more

Based on these reviews

Rated 4 out of 5 stars

The website is fairly well organized, using the search function doesn't always find what I'm looking for. The staff emailing me to help with my questions are very polite and helpful. I did not get a r... See more

Company replied

Rated 5 out of 5 stars

The website offers all the info needed for someone new to printing to make choices and format the material correctly, the quote building tool is very helpful and precise, and the uploading UX is very... See more

Rated 5 out of 5 stars

We're extremely pleased with the quality of the print for the price we paid. The upload process was very straightforward and the package tracking was simple. We will definitely be doing our larger ord... See more

Rated 5 out of 5 stars

Absolute pleasure to deal with! The support team were very responsive and helpful. My order was extremely time sensitive and placed quite late. Everything arrived right on time. The quality was above... See more


Company details

  1. #31 of 43 best companies in Prints and Signs Store
  2. #180 of 245 best companies in Business to Business Service
  3. #40 of 52 best companies in Digital Printing Service
  4. #36 of 62 best companies in e-Commerce Service
  5. #26 of 36 best companies in Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

Get more from your first order

Earn double points when you sign up for an account today.

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mixam is amazing!!

This is the best service we've found for self-publishing at affordable rates with great quality and VERY fast shipping. Totally impressed us.

April 8, 2026
Rated 5 out of 5 stars

Easy to use for a Newb

This was an easy system to use with clearly defined parameters to make sure the product matched our expectations. The final product was excellent.

One point of minor inconvenience was ordering one proof was considerably expensive.

March 26, 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thank you so much for your kind words, we’re really glad to hear you found the system easy to use and that the final product met your expectations.
We appreciate your feedback as well. Just to let you know, you can download and print a copy of your invoice or receipt directly if needed, which should help going forward.
You’re absolutely right that ordering in higher quantities becomes more cost-effective. That said, starting with a single proof is a great approach to make sure everything looks exactly how you want before committing to a larger run.
Thanks again for taking the time to share your experience, we really appreciate it.

Rated 5 out of 5 stars

Like my own team

The design checks, the customer service, the prompt production, the ability to send to multiple addresses - all great.

March 27, 2026
Rated 5 out of 5 stars

Best Comic Printers!

Super helpful service when I called. They even called back! And worked through any issues I had to make sure I had a great product. It came out better than expected and earlier than anticipated! Will be using them again for all my comic printing. So glad I found them!!

April 3, 2026
Rated 5 out of 5 stars

I have done two orders with this…

I have done two orders with this service, and they are INCREDIBLE. Very fast shipping, quality is as promised, and I will continue to purchase my manga books from Mixam. 10/10!

April 3, 2026
Rated 5 out of 5 stars

Amazing!

I couldn’t be more pleased with the entire experience. From uploading, to printing, to shipment. Every step was fantastic.

March 25, 2026
Rated 5 out of 5 stars

Fast, easy, affordable - will use again!

Fast, easy, affordable and my one of one book for my son looks so amazing! Mixam delivered and next time I write my kids another book, I know exactly where it will be printed! Thank you so much Mixam team, job well done!

March 25, 2026
Rated 1 out of 5 stars

I hated my entire experience with this…

I hated my entire experience with this company. The ordering process was hell. My order was canceled twice by a customer support agent because he didn’t know you could use Afterpay, which is an option they offer on their site. I had an event that I needed the books for on the 6th of April which was the date of expected delivery, but the items were two days late because the company didn’t finish production on time. I emailed them for clarification and there was no apology or understanding. They charge way too much for such low quality service. I am seeking another production company for future use. Let me know if you know of one.

April 2, 2026
Mixam Inc. logo

Reply from Mixam Inc.

We’re sorry to hear about your experience and appreciate you sharing your feedback.
After reviewing your order and communications, we can see that changes were made at your request, which affected the balance due.
There also appears to have been some confusion around the cancellation request, as different orders were being referenced. We can only act on the instructions provided to us at the time.

Regarding delivery, all dates provided are estimates, not guarantees. It seems there may have been some misunderstanding between shipping and delivery dates, as well as the risks of placing an order with an estimated delivery date matching your event. While we aim to meet all timelines, courier delays can occasionally occur.
We did advise you of a change to your estimated delivery date, and the order arrived only two days after the original estimate.
We understand how important this was and regret that the timing didn’t meet your expectations. We do hope you’re happy with the final product.

Rated 2 out of 5 stars

The quality of the print was ok but I…

The quality of the print was ok but I payed for rush production and rush shipping to arrive before my event. This did not happen - my print arrived late, after my event started.

March 25, 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thank you for your message, and we’re sorry for any changes to the estimated dates.
Even with priority production and shipping, all timelines are estimates, as each order is custom made.
For future orders, we’d always recommend sharing any deadlines with us in advance as recommended in our shipping support page, so we can offer the best possible guidance and monitor progress more closely for you.
We hope you’re pleased with the final result .

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look