mixmatchmakeup.com Reviews 

568
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

As always, MixMatch send goods quickly and efficiently, and they always arrive well-packed. The website is clear and easy to navigate. My only slight quibble is that one of their products [not made b... See more

Rated 5 out of 5 stars

This was my first purchase from mixmatchmakeup.com and was dubious as it seemed too good to be true and was worried if it was a scam! Not only was it genuine the order arrived quickly with tracking! D... See more

Rated 5 out of 5 stars

Thrilled to bits with the products I received, which are in perfect condition and absolute bargains. Have to say the way they were packaged was superb, each carefully and neatly wrapped in decent bubb... See more

Rated 5 out of 5 stars

Free shipping over £25 although I spent just over £30 in order to use PayPal Pay in 3. I bought 16 mascaras at a brilliant price each, much cheaper than they are on eBay. Great that this Birmingham ba... See more

Company details

  1. Wellness Center

Written by the company

mixatchmakeup is the best place to buy affordable makeup online, love cosmetics, love our prices. UK Postage from only 75p, we do not inflate our prices offering Free Postage.. Based in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

568 reviews

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4.7

All reviews

(568)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Picking mistakes, but good delivery speed and price.

I wasn’t going to leave a review but got emailed asking for one.

My order was wrong. I ordered a couple dozen items, including several lipsticks. I was sent highlighter instead of the Saffron Teddy Bear. It’s gone in the bin as I don’t use highlighter. I understand mistakes happen but being sent a totally different product is a bit silly.

Everything else was dispatched quickly and at a good price.

March 5, 2023
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Reply from mixmatchmakeup.com

Hi, we are disappointed to hear this, we are only a phone call or email away to sort any issues.

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Rated 1 out of 5 stars

Truly dreadful service

Truly dreadful service - you have been warned! Ordered an eyeshadow palette for two separate events almost two weeks ago, which has STILL not been received. Sellers are uninterested in customer service as messages sent to them remain unanswered. Having complained directly to Ebay this morning, it appears that they can reply to messages but only to be abusive, telling me to enjoy the palette that I HAVEN'T received, as if I'd commit fraud for a £2.50 eyeshadow! AVOID AT ALL COST!

February 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Would recommend

Really hard to find the product I wanted In the shops,found this store online, quick delivery, good communication, will definitely use again nd would recommend

February 3, 2023
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Rated 1 out of 5 stars
mixmatchmakeup.com logo

Reply from mixmatchmakeup.com

Hi, we have tracked your order and this sis showing as delivered on the 27th Jan, https://www.royalmail.com/track-your-item#/tracking-results/FF152956854GB we are disspointed that you did not contact us so we could help.

Rated 5 out of 5 stars

Great thank you

Great items, great price, well packaged and arrived quickly. Thank you so much. PS I think your star score should be higher as I am surprised after reading some reviews WHY people mark you down a star or 2. If it's a great experience it should be 5 stars. If people don't like the product surely they shouldn't give lower stars to the seller as the seller only supplies the products, ie they don't manufacture them so trustpilot reviews should be based on the seller not the product itself. I find it frustrating when I see great little businesses like you who do a great and honest job get penalised for things they shouldn't but some people do obviously try to find fault rather than focus on the positives, so all I can say is keep up the good service and I hope that people who read your reviews can see what is valid and what isn't. I thought you were great!!

January 19, 2023

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