My original order did not come. After a month of no show, I emailed customer support about the issue. Gabriel got in touch with me, checked tracking, and resend my order with an added gift, which cam... See more
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First time trying mix perfume the shipping was very quick! I ordered two different perfumes & love the convenience of trying different scents especially due to not liking either one. Amouage Guidance... See more
I was upset that my Coco Parfum wasn't received in a timely manner I had ordered it well ahead of the holidays but the post office held up the shipping--it was not the fault of Mixperfume. They reso... See more
Company replied
I found Mix Perfume when I needed a small amount of my favorite perfume to tide me over till my birthday in May, and it was so inexpensive that I ordered a small amount of another perfume that I’d tri... See more
Company replied
Company details
Written by the company
MixPerfume offers a comprehensive range of genuine fragrance samples, ensuring a 100% authenticity guarantee, all available from a remarkably affordable price point of as little as 99¢. Discover your ideal scent today and conveniently place an order for a full-size bottle at an exceptionally competitive rate, accompanied by complimentary shipping services.
Contact info
United States
- info@mixperfume.com
- mixperfume.com
4.3
Excellent
128 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not what I was expecting
Not what I was expecting. The pictures in the web page are very deceiving. Smell does not compare with eternity. Will not order from this site again
May 12, 2024
Unprompted review
Reply from Mixperfume
Hi Wanda,
Thank you for sharing your feedback. We're truly sorry to hear that the product didn't meet your expectations. We've already reached out via email and are here to help resolve any issues as soon as possible.
At Mixperfume, we strive for accuracy in our product images and descriptions, and we regret any confusion caused. Please know we are committed to ensuring your satisfaction. We offer free returns and a money-back guarantee, no questions asked, if you are not fully satisfied with your purchase.
We look forward to resolving this matter to your satisfaction and hope to hear back from you soon.
Best regards,
Isabella Grace,
www.mixperfume.com
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I love this perfume
I love this perfume. I previously was gifted some of this same perfume and it smells the exact same.
May 8, 2024
Unprompted review
Reply from Mixperfume
Hi Dalisa,
Thank you for your kind words! We're thrilled to hear that you are enjoying your perfume and that it matches the quality you expected. We appreciate your support and look forward to serving you again!
Best Regards,
Mixperfume Customer Support
was not disappointed love the product
was not disappointed love the product
May 6, 2024
Unprompted review
Reply from Mixperfume
Hi Jemain,
We're delighted to hear that you love the product! Thank you for taking the time to share your positive experience. We hope to continue meeting your expectations in the future.
Best Regards,
Mixperfume Customer Support
It was tuff fr
May 6, 2024
Unprompted review
Reply from Mixperfume
Hello LJ,
Thanks for your feedback! If "tuff" means you're impressed, we’re thrilled to hear it! If there's more you’d like to share about your experience, please reach out. We’re here to ensure you’re satisfied with your purchase.
Best Regards,
Mixperfume Customer Support
Easy website to navigate
Easy website to navigate, packaging was excellent and the fragrances are the real fragrance and intense.
April 29, 2024
Unprompted review
Reply from Mixperfume
Hi Robert,
Thank you for the compliments on our website and product quality! We're glad you found everything to your satisfaction, from navigation to the intensity of the fragrances. We appreciate your feedback and look forward to your next visit.
Best Regards,
Mixperfume Customer Support
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Authentic Merchandise
Unlike so many online perfume companies who sell fake perfumes, Mix Perfume sells the real thing. Great service and fast shipping. Thanks!
April 24, 2024
Unprompted review
Reply from Mixperfume
Hello Peggy,
Thank you for recognizing the authenticity of our products. We are dedicated to offering only genuine and high-quality fragrances, and it’s gratifying to see our efforts appreciated. We look forward to serving you again soon!
Best regards.
Mixperfume Customer Support
This is the best thing ever for testing…
This is the best thing ever for testing out new scents. Need even more selections! Niche as well as mainstream.
April 22, 2024
Unprompted review
Reply from Mixperfume
Hi,
We’re glad our service allows you to explore new scents conveniently! Thank you for the suggestion; we're constantly working to expand our selection to include both niche and mainstream fragrances. Your feedback helps us improve.
Best Regards,
Mixperfume Customer Support
Amazing scent
April 24, 2024
Unprompted review
Reply from Mixperfume
Hello Beth,
"Amazing scent" - that’s wonderful to hear! We're delighted that you're pleased with your choice. Thank you for your review!
Best Regards,
Mixperfume Customer Support
Reply from Mixperfume
Hi Mateo,
Thank you for describing our perfume as unique! We're thrilled it stands out for you. We appreciate your feedback and hope to continue impressing you with our unique selections.
Best Regards,
Mixperfume Customer Support
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Really good quality ☺️
April 19, 2024
Unprompted review
Reply from Mixperfume
Hello Marians,
It's great to hear that you're satisfied with our quality! We love offering great fragrances at accessible prices, and it's fantastic to hear when our customers enjoy them. Thanks for your business and the kind words!
Best Regards,
Mixperfume Customer Support
I’m really quite happy with mix perfume…
I’m really quite happy with mix perfume I’ve giving them some business. What I really like about this is I can buy cologne that’s like $900 a bottle for $60 a smaller amount of course. So when my wife and I go out we’re both always get looks which I’m sure is my wife and her perfume and my cologne, I have a verity to choose from every night. I wish I could use both my 20% and my $10 off at the same time. Thanks
Joe Corey
October 16, 2023
Unprompted review
Reply from Mixperfume
Hi Joe,
Thanks for sharing your positive experiences and feedback about our discounts! While currently, some of our promotions can't be combined, we appreciate your understanding and are glad the variety suits your style. We look forward to serving you and your wife again!
Best Regards,
Mixperfume Customer Support
Fast and efficient
Product was nicely packaged and I received my order very quickly.
I will definitely be ordering again.
April 9, 2024
Unprompted review
Reply from Mixperfume
Hi Patrick,
We're thrilled to hear about your positive experience with our service and products. We strive for efficiency in all we do, and it's great to know it's appreciated. We can’t wait to serve you again!
Best Regards,
Mixperfume Customer Support
I loved it
I loved it. I highly recommend it. Thank you for your good service.
April 16, 2024
Unprompted review
Reply from Mixperfume
Hello Nelson,
Thank you for recommending us and for your kind words about our service. We're glad you loved your purchase and look forward to providing you with more delightful experiences.
Best Regards,
Mixperfume Customer Support
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Shipping was extremely fast…
Shipping was extremely fast, packaging was phenomenal, thank you kindly..
April 15, 2024
Unprompted review
Reply from Mixperfume
Hi James,
We're so pleased to hear about your satisfaction with the shipping speed and packaging. Thanks for acknowledging our efforts to ensure a great customer experience. We appreciate your feedback and thank you kindly!
Best Regards,
Mixperfume Customer Support
Love all my perfume!
For one I love the perfume I love there quick shipping
At one point I did not receive 2 perfume and they quickly answer me and gave me a choice to reimburse or to receive the perfume and I selected the perfume, And They were quick to ship it.
March 12, 2024
Unprompted review
Reply from Mixperfume
Hello Blanca,
Thank you for sharing your positive experience with our customer service. We're glad we could resolve the issue promptly and to your satisfaction. Your trust in our brand means everything to us.
Best Regards,
Mixperfume Customer Support
Problem solved!!
I had a problem, when my order arrived opened, and post office acknowledging they received it opened. I was reimbursed quickly, and timely, happy for great customer service!
March 28, 2024
Unprompted review
Reply from Mixperfume
Hi Sonia,
We're sorry to hear about the issue with your order and glad that our customer service could quickly rectify the situation. Thank you for recognizing our efforts,
Best Regards,
Mixperfume Customer Support
Great way to “road test” a fragrance
I found Mix Perfume when I needed a small amount of my favorite perfume to tide me over till my birthday in May, and it was so inexpensive that I ordered a small amount of another perfume that I’d tried and loved in Paris years ago, just to see if I still liked it. Not only did I like it, but it transported me back to a wonderful trip 15 years ago, and I’m tempted to switch my signature scent! My regular perfume was 100% what it should be, too. I’ll definitely be back when the time comes to buy the full size bottle of whichever one I decide on in the end!
March 26, 2024
Unprompted review
Reply from Mixperfume
Hello Annemarie,
We're thrilled to hear that our fragrances could bring back such wonderful memories! Thank you for sharing your experience. We look forward to welcoming you back when you're ready to purchase a full-size bottle. Your feedback is invaluable to us.
Best Regards,
Mixperfume Customer Support
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Love our selections!
Love our selections! We shopped this first time from the Winter Clearance Sale. I was blown away by the packaging…such attention to detail and very high end. I will definitely shop Mixperfume again for both myself and for gifts!
March 18, 2024
Unprompted review
Reply from Mixperfume
Hi Andrea,
Thank you for your kind words about our packaging and selection! We're so glad that your first experience with us was a positive one. We can't wait to serve you again, whether it's for yourself or as a gift for someone special.
Best Regards,
Mixperfume Customer Support
I love it !
I love it !! that is the only way we can try to figure out the smell of the perfumes that I would like to buy in the future thank you so much. You just bought a new customer
March 11, 2024
Unprompted review
Reply from Mixperfume
Hello Elena,
Welcome to Mix Perfume! We're delighted to hear that you love the fragrances and we're excited to have you as a new customer. Thank you for giving us a try and for your wonderful feedback.
Best Regards,
Mixperfume Customer Support
Reply from Mixperfume
Hi Erin,
"Refreshing" is exactly what we aim for! Thank you for your concise and positive feedback. We’re glad you enjoyed your experience with our perfumes.
Best regards,
Mixperfume Customer Support
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