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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, most reviewers were let down by their experience overall. Many people found the subscription to be too expensive and felt it offered poor value, especially with frequent blackouts of games. Customers also reported significant issues with the app and website, describing them as glitchy, unreliable, and difficult to navigate. The service itself was often criticized for being subpar, with many experiencing technical problems and a lack of access to games they expected to watch. Some people were dissatisfied with the customer service, noting difficulties in resolving issues and unhelpful responses. Reviewers frequently mentioned being unable to watch their favorite teams due to blackouts, even after purchasing a subscription, and expressed frustration with the need for additional subscriptions to other platforms to access certain games.

What people talk about most

Subscription

Reviewers highlight negative aspects of subscription services. Many customers express frustration with... See more

Price

Clients share negative opinions on price, frequently describing it as overpriced and a 'rip-off.' Many feel... See more

Application

Consumers find the app to be a negative experience, with many reporting it as a "second-rate operation" that... See more

Service

People report negative experiences with service, expressing significant dissatisfaction. Many reviewers... See more

Website

Customers consistently note negative experiences with the website. Many reviewers report issues such as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It's absolutely ridiculous that money over viewers is more important. Baseball games should available on local TV stations so families can watch the games with children. It's impossible to take kids t... See more

Rated 1 out of 5 stars

Farcking trashhhhhhhh. Blackouts for games in town, glitchy terrible service, and pay for nothing. Can’t watch any games I bought it for. No playoffs. Literally garbage. Free sketchy apps from ove... See more

Rated 1 out of 5 stars

What ISN'T wrong with this app? When it actually plays, it's ok. The problem is I run into problems more often than not. Like right now I'm trying to watch Yankees/Marlins and I keep getting an ann... See more

Rated 1 out of 5 stars

A total rip off. I'm an out of market Red Sox fan and purchased the MLB package through Amazon Prime. The feed is horrible. Here we are in late August and yet to be able to watch a full game due to lo... See more


Company details

  1. Sporting Goods Store
  2. Sports Memorabilia Store

Information provided by various external sources

Major League Baseball is a professional baseball organization.


Contact info

1.2

Bad

TrustScore 1 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

MlB tv is aweful this year.

Been an MLB.tv sub for 5 years. This year is aweful. I live in Southern IN and they blacked out the CIN games in Atlanta....the support people said that STL and CIN are on my blkout list but i just watched STL in Atlanta a few weeks ago...STL and CIN shld only be blacked out for me for their respective home games...and yes their phone and txt support are people outside the US who reply to you based on scripts and are no help. NOT renewing next year.

May 5, 2025
Unprompted review
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Rated 1 out of 5 stars

An absolute ripoff

An absolute ripoff. For $29.99 month, you get the privilege of being infested with ads one after another. The Google cloud ad that shows a baseball going across the screen with an abnoxious sound effect appears all too regularly, often every minute and a half. What a slap in the face to paying subscribers. Baseball is not what it used to be, thanks to the corporate world.

April 19, 2025
Unprompted review
Rated 1 out of 5 stars

App crashes every half-inning

Starting late last year, the app freezes on my Roku TV at every half inning commercial break. It gives me a network error. I reached out to MLB last year with no resolution. I reached out to Roku and they said it is a known issue with MLB.TV.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Useless to watch your own local team

This is the first time I ever wrote a Trust Pilot Review. And frankly, good reviews should be supported more than negative, but wow Mlb.TV is awful.

The only positive for MLB.TV is if you want to watch teams outside your local area, it will work fine.

I'm a Yankee Fan so in the past I was told to use a VPN and had to pay for Surfshark to use the service. It was already expensive. Now, I can never watch the game because of Gotham Sports? Like what's the point of having the service if you cannot watch your own team. Also support is outsourced, people have no idea what you are talking about (poor English, no knowledge of baseball).

Please allow people to watch their own teams without a blackout, it's completely abhorrent.

March 18, 2025
Unprompted review
Rated 2 out of 5 stars

Ruined with Streaming Exclusives

Used MLB.TV last year without much issue. Got it again this year for $150 and miss at least one game a week so far, due to streaming services with exclusives (I.e. can’t watch certain games without also having ESPN, AppleTV, etc). $150 is too much to pay to be locked out of games. Blackouts are enough of a headache without these streaming service exclusives. Won’t be resubscribing.

April 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Waist of money no games in area ever…

Waist of money no games in area ever available! Haven't watched my tigers in years everything has changed so much I need 5 different apps to watch a game not worth the money. How people stay fans and watch there baseball team I really have no idea. Used to be able to watch with out cable ! Sad!

April 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Opening day a disaster

Opening day a disaster. They blackout games on other networks. If I pay this much money to watch, I should be able to go to app and watch all games regardless for my team in one spot not have to get other apps just to get certain games and search all around for my game. This will be my last season with MLBTV. Horrible, and the ads are annoying same ones over and over and volume way way higher than game is. I pisses people off around when I am trying to watch a game have to be by device to lower volume very quickly because ads 3x louder!

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

Someone got my credit card info and…

Someone got my credit card info and subscribed for a year, 149.99. I have been calling, texting, and emailing for a week now and am always assured someone will call me back and it has never happened. I'd love to be reimbursed but all I am really after is to have the person who fraudulently used my card NOT have free access to a year of baseball. Customer service could not care less.

March 28, 2025
Unprompted review
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Rated 5 out of 5 stars

What a pleasure it is to have aquired…

What a pleasure it is to have aquired MLB TV! It’s great when you can look at all of the games available and can switch back and forth between many. This is a must for the true baseball fan! Thank You for providing such an outstanding network!

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

$150 For A Slap in the Face

After paying $150 for the yearly subscription, MLB's Opening Day which is the single biggest day of my year was a disaster. I missed half the days games due to their system failure and, as apology, received a coupon saying if I spent $25 MORE DOLLARS they'd give me $10 back. What a slap in the face to a loyal, long-time subscriber.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

Not Worth The Cost!!!

Atrocious for an app of this magnitude! Can't even watch a game, that I'm paying for, without constant interruptions! It's not just a single game, it's every game!

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

MLB is not honest about their black out.…

I signed up for the out market games package. Four out of the five games I looked at were blacked out by Apple TV.MLB did not inform me about this.They just stated that some games may blacked out.None of the games blacked out were local games.

March 28, 2025
Unprompted review
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Rated 1 out of 5 stars

iOS mlb.tv app

iOS - Spoilers unavoidable renders the app useless to me in the UK. No stat overlays like there used to be. Watching archived games with the Gameday window open to have stats and the stats update ahead of the video. No extra time added to archived feeds to help avoid knowing tied games. The one bright spot this year is moving the forward-skip button to 10 secs. I’m that close to getting a refund and accepting baseball is no longer something I can enjoy. All on a simple design choice, but can’t make my voice heard.

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

Same old same old—poor service all the way around

Well I see by the reviews that I’m not alone on this. Just horrible. Missed Opening Day because there was an error when I tried to watch. Called and on hold and just automatically hung up on me. Got a response over four hours later after I requested customer service via text. Didn’t fix my issue, and unable to refund my subscription have to go through Apple. What a joke. So unfortunate because I would love to watch all the games but I’ve had the subscription in the past, decided to try again, but same old same ol.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

Stayed home today to watch the Angels

Stayed home today to watch the Angels, and all I get when I click on the game while on the MLB app, is Error. Reached out to others and they are getting the same message. I hate this app!

March 27, 2025
Unprompted review

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