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M&M TOOL & MACHINERY Reviews 

11,387
•
TrustScore 4.5 out of 5

4.5

Construction & Manufacturing
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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the company for providing genuine and hard-to-find parts, often for older tools, ensuring their equipment can be repaired and returned to working order. Many reviewers highlight the accurate product descriptions and photos, appreciating that parts consistently arrive as described and function perfectly. The delivery service is consistently praised for its speed and efficiency, with many orders arriving promptly or even ahead of expectations. However, some customers experienced significant delays in receiving orders, often due to backordered items, with communication about these issues sometimes lacking clarity.

What people talk about most

Product

Consumers find product to be positive, often praising the accuracy of descriptions and the availability of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Order

People report positive experiences with order, highlighting the ease and efficiency of the ordering process,... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices to be great, competitive,... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that parts were exactly as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called first to make sure this was a legit business and ordered my part online. One week later the part arrived as described and in working condition. It's becoming increasingly harder to find reliabl... See more

Rated 5 out of 5 stars

Ordered my DeWalt replacement bearing on a Sunday evening with the cheapest S/H and it shipped out Wednesday morning. Received my product as described Friday. Nothing in my opinion is wrong with... See more

Rated 5 out of 5 stars

I had a three hundred orbital sander that Needed a brake pad. Unfortunately, Milwaukee discontinued making this part. M&M had five of them. Thank God!! Great find. Great service. I’m a lifetime cust... See more

Rated 5 out of 5 stars

Expensive, but the real deal, OEM parts as far as I can tell. Weirdo threads, not something you can get at a hardware store, better to buy from these guys than spend hours on a lathe with an inferior... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

We sell and repair all major tool brands. We have the replacement parts and the experienced advice you need. 1-877-583-7278

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(11,387)

190 reviews in the last 12 months

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Rated 1 out of 5 stars

It was the right size but the threads…

It was the right size but the threads were different and it won't work

October 7, 2025
M&M TOOL & MACHINERY logo

Reply from M&M TOOL & MACHINERY

I am sorry the part you ordered did not fit correctly. All of our parts are from the manufacture. Did you order the wrong part for your tool repair?

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Rated 4 out of 5 stars

I like everything about this kit except…

I like everything about this kit except that the white wire pulled out from the piggy back clip when I was installing. I had to cut all three wires and use a wirenut to connect them as a result. The white wire was not connected well to its clip.

October 6, 2025
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