mnml Reviews 705

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers had a great experience with this company. Many customers are consistently pleased with the quality of the products, often describing them as top-tier, long-lasting, and premium, with some pieces looking even better in person. The customer service is frequently highlighted as excellent, with people appreciating the quick, professional, and helpful responses to their questions and issues. Reviewers also often praise the fast shipping, noting that orders arrive quickly and as expected. However, some customers also noted inconsistencies with sizing, finding items either too large or too small, which sometimes led to returns. A few other people also felt that the product quality was not always as expected, with issues like holes after washing or defects, and some items not matching their online appearance. Additionally, some reviewers experienced delays in delivery or issues with tracking their orders, despite paying for express shipping.

What people talk about most

Product

Customers had positive experiences with product, often praising the amazing products, frequent new drops, and... See more

Quality

Customers consistently note positive experiences with quality, praising the great quality clothing, amazing... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast shipping times... See more

Customer service

Reviewers mention positive feedback about customer service, often describing it as excellent, superb, and... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I loved the cargo sweats that I bought, but I did have issues with holes at the pockets after the first wash. I was fairly disappointed and left a review stating that. The company immediately reached... See more

Rated 4 out of 5 stars

the only reason it’s not a 5 star is because originally i ordered size 38 but it came in what felt like a size 30. the tag looked like someone sewn a new tag over it and the thread color was mis... See more

Rated 4 out of 5 stars

I have bought 3 or 4 pieces from them so far they’ve been great. Items that didn’t fit they accept returns and get your pieces out within days. The only thing i didn’t like as much was the fact that t... See more

Rated 4 out of 5 stars

MNML makes some truly unique, fashionable, high quality pieces that are also affordable and stand out in a crowd. I find myself on their site often, lookin' at new pieces to purchase and expand... See more


Company details

Information provided by various external sources

We believe in keeping things simple: progressive silhouettes and wardrobe staples sold directly to the consumer at a fair price.


Contact info

  • Manitou Court 3325, 91752, Jurupa Valley, United States

  • mnml.la

4.0

Great

TrustScore 4 out of 5

705 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’ve been shopping here for years

I’ve been shopping here for years. Great quality and great price. Sales always hit when low on funds the points systems is great too. Costumer service contact fast via email, they always on top of it

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

MNML never misses

MNML never misses. The quality of their clothing is top-tier—great fit, clean designs, and materials that actually feel premium. Every piece looks even better in person and holds up really well over time.

On top of that, their customer service is excellent. Any time I’ve had a question or needed help with an order, they were quick, professional, and genuinely helpful. Shipping is fast and everything arrives exactly as expected.

January 10, 2026
Unprompted review
Rated 4 out of 5 stars

FIRE PIECES, BUT NEEDS WORK ON SIZING!!!

MNML makes some truly unique, fashionable, high quality pieces that are also affordable and stand out in a crowd. I find myself on their site often, lookin' at new pieces to purchase and expand my wardrobe.

The only reason why I gave them 4 stars instead of 5 is because of the sizing inconsistencies. I ordered some pants in a size 32 waist and when I tried them on, I felt like I was swimming in them. LOL.

However, I truly LOVE how simple, easy and creative the exchange/return process is. That was the best experience I have ever had. And the shipping is soooo fast, I love it!!!

MNML, work on your sizing and quality checks as well and you will get a 5 star rating.

December 24, 2025
Unprompted review
Rated 2 out of 5 stars

Christmas gone wrong

unfortunately I have been waiting for my order since December 20. I know that it may not be Mnml but their choice of shipping is a problem. I wish my son's had the gifts for Christmas

December 20, 2025
Rated 5 out of 5 stars

quality top notch service making fashions artful mnml.la

as a first-time customer being able to get help online was a comfort. the beautiful black zipper vest is a sleek design. top notch. the vest has a good weight, so it does not flop around in the front .it sits perfect and goes well over a jacket. looks great over a tee or long sleave, the fabric is matt .it looks quality. the back is an open strap good for summer. the stitching is great. the price is great. great service, great shipping. perfect design. i will wear this piece proudly for years. style for days love mnml.la thank you

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Amzing denim, Stellar customer service

mnml nakes wonderful denim with a unique wash, which is the star of the show. Along with excellent clothing, mnml customer service is fast and very communicative. My one and only issue in now 5 purchases was resolved within the same day of reporting it. That was on a holiday weekend too so extra points for handling business professionally.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Bought the wrong size

Bought the wrong size. My fault. Contacted them through email. I’ve never gotten a response this quick from any other company. They were efficient and very accommodating to my mistake and needs. Thank you

December 9, 2025
Unprompted review
Rated 4 out of 5 stars

I loved the cargo sweats that I bought

I loved the cargo sweats that I bought, but I did have issues with holes at the pockets after the first wash. I was fairly disappointed and left a review stating that. The company immediately reached out and refunded me, they offered a replacement if I wanted. I was impressed by the commitment to owning and fixing their mistake, I feel like that is not nearly as common anymore with newer companies.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Customer for life

Customer for life. I always love to look but the customer service was top notch. I forgot to put in the Black Friday code and was super bummed, so I reached out to see if they would still apply it. They did just that!

November 28, 2025
Unprompted review

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