MOAI Reviews 

293
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Quick delivery within a few days (to Germany), board well packed except the screw and screw plate for the fin which were loosely falling around in the box and almost thrown in the garbage by accident.... See more

Rated 5 out of 5 stars

The Moai paddleboard is well-made. The carbon paddle that comes with it is rigid and enables powerful paddling. The pump is excellent. You can achieve fast speeds on the board if desired. The board is... See more

Company replied

Rated 5 out of 5 stars

Bought the MOAI SUP Board 11" in 2022 and was riding it the whole summer for three months in the ocean waters of Greece. What I can say is, it's very well build, the valve is tight, paddle is made of... See more

Rated 3 out of 5 stars

hello everyone, processing and optic des bords perfect, you have to complain about the processing / glued seams. these are very wrinkled and hopefully permanently tight. In addition, the pump is more... See more

Company details

  1. Sporting Goods Store
  2. also in
  3. Outdoor Sports Store
  4. Water Sports Equipment Rental Service

Written by the company

Aloha! Meet MOAI. We sell the ideal stand up paddle board or kayak for every watersports and recreational lover, whether you are a beginner or experienced. Our products are inflatable and made of high quality and innovative materials completed with the necessary accessories to hit the water out of the box. We believe in quality, durability and portability to give our customers the best possible experience on the water. Designed in The Netherlands, inspired by Polynesian inventors of paddle boarding. Beware: We've noticed a rise in unofficial sites & socials advertising & selling MOAI products. Stay safe and shop smart by sticking to our official websites, dealers & partners. For more info visit moaithebrand.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

293 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(293)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought the 10.6 women‘ s Version

I bought the 10.6 women‘ s Version. Pink. Fast delivery. Looks Luke High Quality Material. 15min to Inflate the SUP. Looks pretty Nice! Im only 1,57m tall, so the SUP is big, but big enough for dog, Equipment and myself.
It Took 5min to deflate, another 10min to pack it all up. A Nice Backpack Comes with it. Everything fits in perfectly.
I will replace the paddle soon, ist doesn‘t Reality fit me.
And even if Its a Little Heavy for me, im pretty happy With it. Not tested in the water yet.
Top Price Performance Ratio !!!!

August 18, 2023
MOAI logo

Reply from MOAI

Thanks for your nice response.
Have a lot of fun with your Supboard!

Greetings,
Lotte | MOAI

Rated 5 out of 5 stars

Exzellent product Quality

Exzellent product Quality, lightweight Board, Perfect phone Support.

August 12, 2023
MOAI logo

Reply from MOAI

Thanks for your nice review
I wish you lots of fun with your supboard!

Kind Regards,
Lotte | MOAI

Rated 5 out of 5 stars

Great board

Great board, light, high quality, nice design. Durability to be tested …

August 15, 2023
MOAI logo

Reply from MOAI

Thanks for your nice review
I wish you lots of fun with your supboard!

Kind regards,
Lotte | MOAI

Rated 5 out of 5 stars

quick and excellent quality

Super quick delivery. Got my Moai board only two days after purchase order.
Board seems to be well engineered. Could not see any quality issues at the first control after unpacking the package nor after first time paddle boarding on a lake. There are only minor traces of gluer around the deck pad. The board itself seems to be well glued.
The bag is huge. And the whole equipment easily fits in. No need to squeeze it in. Some separation possibilities inside the bag and an extra pouch for further equipment or personal items on the bag would have been nice.

August 14, 2023
MOAI logo

Reply from MOAI

Thanks for your nice review. We will look at the design of the backpack again and will definitely take your suggestion in consideration.

Have fun with your board!

Kind Regards,
Lotte | MOAI

Rated 1 out of 5 stars

Very disappointed that website let me…

Very disappointed that website let me order paddle board and pay for delivery just so I could receive email week later saying that you had to cancel my order as it will be too expensive for you to deliver?
Shocking customer service as I had to send email and call to get an update!

August 14, 2023
MOAI logo

Reply from MOAI

I apologise for this experience. We are modifying our website so that this will not happen again.

Apologies for the inconvenience!

Kind Regards,
Lotte | MOAI

Rated 5 out of 5 stars

Everything went fine

Everything went fine. Communication, shipping, and the board itself has a good quality.

July 30, 2023
MOAI logo

Reply from MOAI

Thanks for your positive review!

Have fun with your MOAI board.

Many greetings,
Lotte | MOAI

Rated 5 out of 5 stars

Superfast delivery - Great product

Superfast delivery, awesome board. Love it, many thanks!!!

August 13, 2023
MOAI logo

Reply from MOAI

Very nice to read that you are happy with your board! Wishing you many fun sup trips.

Kind Regards,
Lotte | MOAI

Rated 5 out of 5 stars

Good Stuff

Good Stuff! We use the Board and Accessoires without Problems

July 20, 2023
MOAI logo

Reply from MOAI

Thanks for your review!
I wish you lots of fun with your MOAI board.

Kind Regards,
Lotte | MOAI

Rated 3 out of 5 stars

Good optic / ☹️

hello everyone, processing and optic des bords perfect, you have to complain about the processing / glued seams. these are very wrinkled and hopefully permanently tight. In addition, the pump is more of a toy. too bad 😏
Best regards from Trier

July 18, 2023

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