I’ve been under the care of Dr. Farhat for the past six months and have found him to be excellent, professional, attentive, and genuinely helpful. While Mobidoctor is very convenient overall, the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Mobidoctor is Europe's favourite doctor. We enable you to get high-quality healthcare in every corner of the EU. We provide online doctor consultations 365 days a year, without any waiting time and prescriptions within minutes
Malta
Replied to 43% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used Mobidoc for the first time while staying in Greece. I am happy with the service provided. It's easy and convenient to be seen by a doctor in minutes and have your prescription sent to the nearest pharmacy. Chris was very helpful. I expect to be fully reimbursed by my insurance company. Thank you!

Reply from Mobidoctor
I had an excellent experience. A doctor in Spanish hospital said im healthy as a bull even though I told her all my symptoms. With mobidoctor, I had a quick 30 minute consultation, and got my metformin prescription, which lowered my homa ir from 3 to 1.5, and I feel much better, too.

Reply from Mobidoctor
I am living abroad and have not yet managed to find a local english-speaking doctor.
I found Mobidoctor and could book an appointment to be seen within an hour from the comfort of my own home.
Dr Farhat was efficient and understanding, and I was able to collect a prescription from a local pharmacy less than an hour after the appointment.
Excellent service! I will certainly use again.

Reply from Mobidoctor
I have used this service a number of times now.
I have always found the response from doctors super quick & received prescriptions as appropriate.
I would trust this service & recommend to anyone looking for reliable guidance or help.
When I required assistance from customer care, chris was excellent.
I will continue to use this service in future.

Reply from Mobidoctor
Very friendly and very kind and fast!
Highly recommended

Reply from Mobidoctor
I used Mobidoctor for a consultation after being told by a previous online TRT clinic that I wasn’t eligible for ongoing treatment due to a change in their internal guidelines.
The clinician suggested it might be worth a second opinion at a clinic who is able to base eligibility on free testosterone rather than total testosterone, which is how I ended up speaking with a doctor through Mobidoctor.
I used the blood test results I already had from the previous clinic and the doctor was happy to review them and discuss the treatment options. After the consultation they were comfortable prescribing clomiphene for me to try.
I’ve only just received the prescription so I can’t comment on how treatment is going, but the process itself was straightforward and professional and it was helpful to be able to get a second opinion when my case didn’t fit neatly within another clinic’s treatment criteria.

Reply from Mobidoctor
quick, easy, knowledgeable doctors. Excellent english.

Reply from Mobidoctor
Excellent service , I accidentally used my husbands profile , the doctor told us exactly what to do and transferred all of it to my profile , they were able to send me the scripts and consult me immediately, absolutely love this website, fast, convenient and reliable, and their customer service was prompt, helpful and resolved our issue immediately. Can’t recommend this site enough , GREAT SERVICE thank you

Reply from Mobidoctor
This is the best platform. So quick and affordable price. My mom was out of her medicines cause she is forced to over stay due to war. Dr. Zsanett Jakab kindly see her and helped us. She was so patient with translation process a d she was so understanding and helpful. She truly helped us to survive this difficult time. She is very knowledgeable and kind hearted .

Reply from Mobidoctor
Great but .... WARNING!!?
If using Mobidoctor in Switzerland, make sure your doctor is from Germany, Switzerland, Austria etc as the Swiss pharmacist could be racist.
Just had a pharmacist refuse a legitimate script because the signing doctor was from Bulgaria. Took 1 hour and a translator to resolve then the pharmacist sidestepped the racist stuff because "oh I was worried you didn't need the medication". Pharmacist are not Medically Practicing Doctors.

Reply from Mobidoctor
I had a call with one of their Doctors online and the consultation was very helpful and professional. I had complications with my prescription at the pharmacy but Chris the co owner was immediately in contact and helped get my prescription, and even offered a refund for the hassle incurred! Great service would recommend.

Reply from Mobidoctor
My family and I are currently living abroad and the healthcare system is very different and sometimes hard for us to navigate- Mobi doctor has been such a great resource for me and my family. I love that we can see someone right away, love that we can stay at home, love that we can see the same doctor we talked to before. It’s a big win for us!

Reply from Mobidoctor
I’ve had a very good experience with Mobidoctor. The platform is intuitive, booking a consultation is straightforward, and the overall process is impressively efficient. For someone living in the inner areas of Italy, in crowded metropolitan areas or even abroad, the ability to access medical advice quickly without the usual delays is extremely valuable.
The doctors I spoke with were professional, attentive, and reassuring. I felt genuinely listened to rather than rushed, and the explanations were clear and practical. The prescription process was smooth, and in my case everything was handled much faster than expected.
What stands out most is the convenience and reliability of the service. It significantly reduces the stress typically associated with finding healthcare while maintaining a consistent level of quality. While response times may occasionally vary depending on demand, my interactions have been consistently positive.
Overall, Mobidoctor provides a modern, accessible, and trustworthy telemedicine service. I would happily use it again and confidently recommend it to anyone needing flexible medical support.

Reply from Mobidoctor
I’ve had a great experience with the doctors on Mobidoc. Even when some pharmacies do not want to honour the prescription mobidoc support is available to help get it filled. I’ve been using the service for almost 2 years now. Highly recommend!

Reply from Mobidoctor
Great experience. Have received prompt help and will continue to consult them.

Reply from Mobidoctor
Very happy with their service. Consultations are fast and professional and they were very helpful with rescheduling an appointment.

Reply from Mobidoctor
I'm from Romania and I interracted with mobidoctor.eu for my trt treatement, since in Romania doctors are reluctant to prescribe trt to male beyond their prime (i'm 47 years old). The consults went well, precise, I uploaded my bloodwork and got my reviews very fast, in a video call with a doctor on the platform.Prescriptions were easy to get from pharmacies in Germany, in my case, and shipped to Romania. Everything ok

Reply from Mobidoctor
Update / Modification to my previous review:
Potential users in Germany: just know you’ll probably need help from the company to fill the prescription
I recently used Mobidoctor for a prescription, hoping for a seamless experience given their claims of providing prescriptions valid across the entire EU. As someone based in Berlin, Germany, I received a prescription from a Hungarian doctor through their platform. However, multiple pharmacies here initially refused to accept it, citing issues that make it invalid or non-compliant with local regulations.
The company helped me find a pharmacy, but even so it’s a bad process. Probably in Germany the pharmacies don’t accept these prescriptions and you’ll have to contact Mobidoctor so they can intermediate.
Other users have reported similar prescription acceptance problems, often needing extra intervention from the company. To improve, Mobidoctor should partner with European pharmacies and provide a clear map or list of verified locations where their prescriptions are reliably accepted. This collaboration would spare vulnerable clients from unnecessary stress and align with their promise of accessible healthcare.
That said, I think it’s still worth it because seeing a doctor in Germany is extremely expensive and with Mobidoctor it costs much less. So even with all the hassle, the price difference makes it worthwhile for me, but be prepared for the extra steps if you’re in Germany.
Until the whole process is truly seamless, I can’t give a full recommendation, but for the cost saving it’s a decent option with some patience.

Reply from Mobidoctor
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.