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Mobilebitz Reviews 

191
•
TrustScore 5 out of 5

4.9

Mobile Phone Repair Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing fast, efficient, and professional mobile phone repairs. Consumers note that technicians are extremely knowledgeable, resolving complex technical problems in just a few minutes. People also appreciate the reasonable pricing and helpful guidance when choosing custom phone cases and screen protectors. Some reviewers were not happy with occasional issues, such as difficulties diagnosing specific device faults, receiving incorrect online orders, or unexpected repair delays. A few individuals mentioned that staff struggled to identify certain phone problems after extended checks, while others experienced delivery mistakes or appointment communication gaps.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting efficient repairs, helpful staff,... See more

Product

Reviewers mention positive feedback about products, highlighting the lovely finish on customised phone cases... See more

Customer service

People report positive experiences with customer service, noting that staff members are extremely helpful,... See more

Price

Users describe positive interactions with price, noting that reviewers pay very fair rates for devices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Mobilebitz Hereford highly enough. After visiting eight different repair shops, all of whom insisted my Motorola Razr 50 Ultra needed a full screen replacement, Mobilebitz were... See more

Company replied

Rated 5 out of 5 stars

My mum brought a handset from Crawley county mall store but realised after 1 week the screen was too small as she has poor sight in one eye! We went into the store to see if there was any chance... See more

Rated 5 out of 5 stars

I went in the Mobilebitz in the Southside Sopping Centre in Wandsworth for the phone screen cover. The change it in few minutes and adjusted properly to the size of phone. The screen protector exampl... See more

Rated 5 out of 5 stars

Went to the Banbury kiosk today to have the screen changed on my very new iphone 15 after the phone had been driven over by a car last week. The screen was completely smashed as was the back. I though... See more

Company replied

Company details

  1. Mobile Phone Repair Shop
  2. also in
  3. Cell Phone Accessory Store
  4. Cell Phone Store
  5. Phone Repair Service

Written by the company

Mobile Bitz - The UK's Leading Mobile Phone Repair Specialists

Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(191)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast services

I went in the Mobilebitz in the Southside Sopping Centre in Wandsworth for the phone screen cover. The change it in few minutes and adjusted properly to the size of phone. The screen protector examples were exactly at the front of the counter with every price, so customers can see the difference and decide.
I received an introduction on the camera lenses protector that I end up buying it. 😊

October 31, 2026
Unprompted review
Rated 5 out of 5 stars

I met Safa on Saturday 31st October to…

I met Safa on Saturday 31st October to have my mobile repaired. It was a very urgent issue and Safa helped me enormously and repaired my mobile straightaway. She was highly professional throughout and very experienced in repairing mobile phones. I have no hesitation giving her a five star review.

October 31, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, nothing was too much hassle for them and we were served with lovely smiles and tech all set up ready to use. Cannot fault at all 😊

October 25, 2026
Unprompted review
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