While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant, just brilliant. My wife and I have used The Screen Doctor many times, due to breaking screens and recently when my phone just stopped working and wouldn’t turn on. Like most people I... See more

Rated 5 out of 5 stars

I sent off my Apple watch series 6 which had a cracked screen. I opted to have the battery replaced as well. It was posted on Monday and I received it back on the Wednesday. To turn round the repair o... See more

Company replied

Rated 5 out of 5 stars

I send all my Apple Watch, iPad and iPhones to the guys for screen refurbs. Amazing quality of work, some of the best in the industry. Incredibly quick turnaround, usually same day. Amazing prices too... See more

Company replied

Rated 5 out of 5 stars

Apple Watch S10 OLED Repair. Screen Doctor was extremely helpful when aiming to post the delivery off and even provided the best Royal Mail links to make this convenient. Throughout the repair SD of... See more

Company replied

Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant, just brilliant.
My wife and I have used The Screen Doctor many times, due to breaking screens and recently when my phone just stopped working and wouldn’t turn on.
Like most people I normally use my phone for personal use, but it is a key part of my business, and I am in a pickle without it.
I took it to David who diagnosed the problem, repaired everything whilst I waited and even fit a new battery at a really cheap price because he already had the phone apart.
I honestly wouldn’t take any of my phones or iPads anywhere else.
Top, top local company.

May 6, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top-Notch!

I send all my Apple Watch, iPad and iPhones to the guys for screen refurbs. Amazing quality of work, some of the best in the industry. Incredibly quick turnaround, usually same day. Amazing prices too. Highly recommended.

April 10, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you, that’s genuinely appreciated. It’s always a pleasure working with you, and I’m delighted to hear the quality and turnaround continue to meet your expectations. Your ongoing trust and recommendation mean a great deal.

Rated 5 out of 5 stars

First class service from Dennis at…

First class service from Dennis at Screen Doctor. Our iPhone was fixed quickly and to a standard that’s on par with when it was new.

Thank you Screen Doctor

April 8, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the kind words, I really appreciate it! Glad we could get your iPhone sorted quickly and that it’s feeling like new again. Thanks again for the support!

Rated 5 out of 5 stars

We had a brilliant experience with…

We had a brilliant experience with Screen Doctor. Nothing was too much trouble and both the iPad and iPhone we had repaired are working as new.

Thank you Screen Doctor

April 1, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for such great feedback! I’m really pleased you had a positive experience and that both your iPad and iPhone are back to full working order. It was a pleasure helping you!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, really helpful in working around my working hours to fit me in!

April 15, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for the great review! I’m glad we could find a time that worked around your schedule and get everything sorted for you. Really appreciate your support!

Advertisement
Rated 5 out of 5 stars

Excellent service always from David

Excellent service always from David. Would throughly recommend

April 15, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you, that’s really kind of you to say! Always a pleasure helping you out, and I really appreciate the recommendation.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Best quality refurb screens available

April 15, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for the great feedback! I’m really glad you’re happy with the quality, that’s always a top priority. Appreciate your support!

Rated 5 out of 5 stars

Highly respected in the trade

Highly respected in the trade, helped us out many times and would never hesitate to use David as and when needed, his quality of finish and parts are to the highest standard

April 15, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

That really means a lot, thank you! Always happy to help when needed, and I’m glad the quality and finish continue to meet expectations. Really appreciate the ongoing trust and support!

Rated 5 out of 5 stars

Always great experience dealing with…

Always great experience dealing with this company. Quick and quality repairs. Never had an issue with them. Would highly recommend!

April 8, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for the continued support, it really means a lot! Glad to hear you’ve consistently had a great experience and been happy with both the speed and quality of the repairs. Really appreciate the recommendation!

Advertisement
Rated 5 out of 5 stars

Exceptional service

David and the team at Screen Doctor are an absolute pleasure to deal with. Fast turnaround, honest pricing and excellent communication. We use Screen Doctor for all our Apple refurbishing repairs and highly recommend them to all!!

April 1, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for such a fantastic review! It’s always a pleasure working with you, and I’m really glad the turnaround, pricing and communication have all hit the mark. Your continued trust and recommendation genuinely mean a lot!

Rated 5 out of 5 stars

They do a brilliant job at amazing…

They do a brilliant job at amazing price.

April 9, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you, I really appreciate that! Glad you’re happy with both the quality and the value, that’s exactly what we aim for. Thanks again for the support!

Rated 5 out of 5 stars

Apple Watch Series 6 Glass Replacement

I sent off my Apple watch series 6 which had a cracked screen. I opted to have the battery replaced as well. It was posted on Monday and I received it back on the Wednesday. To turn round the repair on the same day is an excellent performance. I have used the watch for two weeks now and it is working pefectly and the new battery is giving almost two days of charge. Screen Doctor gives exceptional service and excellent value. I highly recommend trying them for Apple device repairs.

March 30, 2026
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for such a detailed review, it’s really appreciated! I’m glad everything went smoothly from start to finish and that you’re getting strong battery life along with a perfect repair. Great to hear it’s all performing as it should after a couple of weeks. Thanks again for the recommendation!

Trustpilot is assessing this review in accordance with our flagging process.

Advertisement
Rated 5 out of 5 stars

Brilliant communication and repair.

Brilliant communication and rapid service. Repaired to brand new quality and returned next day.
Highly recommended fantastic service. Thanks David and co.

December 29, 2025
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hey Bob! I really appreciate you going our of your way to leave not one but two reviews. It honestly means a great deal and helps support our business. If we can help with anything at all don't hesitate to get in touch. Wishing you a happy new years!

Rated 5 out of 5 stars

David did an amazing job on my iPad…

David did an amazing job on my iPad great price friendly to talk to and I cannot recommend more 👍

December 2, 2025
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Legend, than you Aaron! It was good to chat to you, any issues at all please let us know and have a wonderful Christmas!

Rated 5 out of 5 stars

Excellent

Excellent - so quick - sent, repaired and returned in 2.5 days!!

November 11, 2025
Screen Doctor logo

Reply from Screen Doctor

Glad it got back to you so quickly! Thank you for sharing your positive experience Christina, your review really helps us!

Let me know if I can help with anything

Rated 5 out of 5 stars

Brilliant supplier

I required a replacement screen for my iPhone 12mini a search on the web found a few suppliers, this one stood out for value. There is plenty of help and advice on the site.
I also contacted them direct to check I was ordering the correct parts.
I found them to be really helpful. Big thanks to all.

November 6, 2025
Screen Doctor logo

Reply from Screen Doctor

Happy to help Robert! Thank you for taking the time to share your experience, I am glad it was a positive one.

Feel free to get in touch if you need anything else

Advertisement
Rated 5 out of 5 stars

Good service.

Fast and reliable. Good product.

October 23, 2025
Screen Doctor logo

Reply from Screen Doctor

Good morning, Margaret!

Thank you very much for your kind words, it means a lot. If I can help with anything at all please get in touch

Rated 5 out of 5 stars

Very Impressed

Whenever I use a company that I’ve never used before (particularly online), I’m always apprehensive. However, In this case I shouldn’t have been as I'm very impressed. Great communication, excellent service and really good value for money. They completed a very professional replacement of my wife’s apple watch screen. It’s like brand new and you would never know the screen has been replaced. I highly recommend these guys and it goes without saying I wouldn't hesitate in using them again.

October 21, 2025
Screen Doctor logo

Reply from Screen Doctor

That is very kind Terry, thank you much. Reading reviews like this really makes it worth while for us and means a great deal to me as I always try to do the best I can with every repair. If you ever need our assistance we will always be here to help

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look