Great experience and fair pricing! I was a bit skeptical about selling my phone online at first, but Mobile Monster proved to be completely trustworthy. They paid exactly what they quoted without any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mobile Monster were easy to deal with. They supplied the postage for free and stayed within the promised timeframe to check my phone and deposit my money. The price they offered me for my iPhone 13 wa... See more
Company replied
Really easy process. Fill in the online form, give an honest appraisal, be a little ambitious. Fair price given. Hardest part was locating the drop off place, and that's probably because I didn't r... See more
Company replied
Best prices in Australia! I've dealt with this company 3 times now, recycling older phones. The advice is good and you can wait another week or so for the return post packet from them, which makes... See more
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Company details
About Mobile Monster
Written by the company
About Us
Mobile Monster buys new and old (broken or working) technology devices including but not limited to Mobile Phones, iPhones, iPads, iPods and tablets.
Sell Your Device Now!
Written by the company
- BEST PRICE Guarantee
- If you happen to see a better offer, send us an email with details of the offer and we will beat it by 5%. The offer needs to be from an Australian company.
- 24 HOUR FAST Payment
- This is what makes Mobile Monster the best. We inspect and pay tor your phone within 24 hours of receiving. Our customer support team works hard to ensure we pay you ASAP.
- Email notification every step of the way
- We want to keep you in the loop, we keep you updated every step of the waywith email and SMS updates.
Contact info
Level 4, 306 Little Collins Street, 3000, Melbourne, Australia
- 1300 881 767
- info@mobilemonster.com.au
- mobilemonster.com.au
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Mobile Monster
Thank you for sharing your favorable experience with Mobile Monster! ❤
We are delighted that you were satisfied with our services and price estimations!
If you require our services again, feel free to get in touch with us.
Best regards,
Mobile Monster
Reply from Mobile Monster
Thank you so much for the 5★ rating!
We're happy about your favorable impression of our service here at Mobile Monster.
Until next time! 😊
Best Regards,
Mobile Monster
Absolutely brilliant
Absolutely brilliant
No dramas whatsoever returning phone and getting a great refund
I will be recommending them to other family members
Thanks again Mobile Monster
April 16, 2026
Reply from Mobile Monster
We thank you for your trust in our services and we appreciate your 5★ rating!
Your satisfaction is greatly valued and we will greatly appreciate your recommendation to family and friends.
Best Regards,
Mobile Monster
This is my 2nd time using mobilemonster…
This is my 2nd time using mobilemonster and again,very happy with the process.
They received it quick and checked the laptop quick and got the payment in a reasonable time.
I will be using them again when the time comes.
Much better then dealing with all the people coming to your home and trying to negotiate or even worse stealing your items.
5star service, thank you mobile monster😊
April 17, 2026
Reply from Mobile Monster
We are grateful for sharing your experience with Mobile Monster.
We aim to provide convenient, and swift assistance through our process, and we are glad to hear that you were satisfied with our service.
Rest assured that we are continuing to polish our procedures to provide customers with seamless transactions in the future.
We greatly appreciate your thoughtful review.
Best regards,
Mobile Monster
Its my second time here
Its my second time here. Always a good experience. Reccomend! Junior always very helpful haha
April 27, 2026
Unprompted review
Reply from Mobile Monster
We greatly appreciate the 5★ rating you've given!
We are delighted to hear about your satisfaction with our services, and we are thrilled to have given you excellent assistance.
We also thank you for your appreciation towards our staff, Junior.
Thank you for your recommendation and until next time! ❤
Best Regards,
OzMobiles
Reply from Mobile Monster
Thank you for sharing your favorable experience with Mobile Monster! ❤
We are delighted to hear that you were always satisfied with our services, and your recommendation is greatly appreciated.
If you need our assistance again, feel free to get in touch with us.
Best regards,
Mobile Monster
Reply from Mobile Monster
We send our appreciation for your 5-star rating! ❤
Your satisfaction means a lot and we'll see to it that we continue providing excellent services in the future.
Best Regards,
Mobile Monster
Easy to put order in
Easy to put order in, shipping was paid, quick service and notifications with order.
April 15, 2026
Reply from Mobile Monster
Thank you for sharing your experience with our business.
We are delighted to have given you a satisfactory experience.
Rest assured that we'll do our best to continue providing sufficient services through our user-friendly process and swift deliveries.
We look forward to serving you again!
Best Regards,
Mobile Monster
I wasn't really sure if this is legit…
I wasn't really sure if this is legit so I went to the store in Melbourne CBD. Looked legit to me, the guy working there was able to answer the questions about my European phone.
Everything worked out fine, dropped off my phone a few days later. A week later I got the confirmation that it was approved for AUD 400 and another 5 days later the money was in my account.
April 16, 2026
Reply from Mobile Monster
We greatly appreciate the 5★ rating you've given!
We offer our gratitude for your favorable impression concerning our services. Also, we are happy to hear that your visit to our location has been fruitful and that our staff has given you excellent assistance.
Thank you and until next time! ❤
Best Regards,
Mobile Monster
Reply from Mobile Monster
Thank you for your 5★ rating!
We are grateful that you find our services satisfactory.
We look forward to serving you again!
Best regards,
Mobile Monster
Fantastic service!
I’ve used Mobile Monster to sell iPhones when upgrading 4 times now and will continue to do so. Fair price, quick and easy turnaround, saves having strangers mess you around when private selling.
April 16, 2026
Reply from Mobile Monster
We truly appreciate your feedback and continued support of our services.
We'll do our best to provide seamless transactions, efficient services, and fairly priced deals in the future.
Thank you very much! 😊
Best regards,
Mobile Monster
Thanks it was easy with fast service…
Thanks it was easy with fast service and payment
April 14, 2026
Reply from Mobile Monster
We are happy that you found our service prompt.
Your review is appreciated and we hope to serve you again. Until next time!
Best Regards,
Mobile Monster
VERY EFFICIENT AND EASY PROCESS
VERY EFFICIENT AND EASY PROCESS. PROVIDED YOUR MOBILE IS IN GOOD CONDITION YOU WILL GET A FAIR PRICE IN MY OPINION. OUR MOBILE CARRIER GAVE A TRADE IN QUOTE OF $130 LESS THAN MOB MONSTER.
April 17, 2026
Reply from Mobile Monster
Thank you so much for the 5★ rating! We're happy that you found our service easy and efficient.
We are glad to have provided you with smooth and swift service.
If you have require our services again, we'll be delighted to assist you.
Until our next transaction! 😊
Best Regards,
Mobile Monster
Very smooth process and I would highly…
Very smooth process and I would highly recommend Mobile Monster when selling a phone. This is the way I will be getting rid of my used phones.
April 11, 2026
Reply from Mobile Monster
Thank you for choosing Mobile Monster and we are grateful for sharing your experience.
We are thrilled to hear about your satisfaction with our services, and we'll continue to do our best to provide seamless transactions in the future.
Your recommendation of our business is greatly appreciated and we are looking forward to serving you again. 😊
Best regards,
Mobile Monster
I've been using mobile monster for a…
I've been using mobile monster for a while now and I am happy with what they provide. In this instance I would have given a 5 star rating but settled on 4 as the satchel was a bit late getting to me this time, and the payment wasn't as quick as usual. However once I inquired about the payment they made sure it came through quickly. They are normally very efficient so will definitely use them again.
April 11, 2026
Reply from Mobile Monster
Thank you for sharing your experience with Mobile Monster.
We are sorry for the delay you encountered regarding the satchel distribution.
Your understanding and appreciation of our efforts will serve as our motivation in providing seamless transactions to our valued customers.
Thank you for your support and if you require our services again, please feel free to reach out to us!
Best Regards,
Mobile Monster
Great company, great communication and great prices.…
I have now sold 3 items with Mobile Monster and each time I have received my funds within a reasonable and quick timeframe.
They are the only company that has the highest payments for your devices.
I will be continuing to use Mobile Monster for selling all my devices.
April 18, 2026
Reply from Mobile Monster
We thank you for your 5★ rating and we appreciate your continuous trust in us!
We are happy to hear that you find our systemized service efficient.
Your continued patronage of our business is highly valued and we'll do our best to provide our customers quick and worry-free transactions with reasonable estimates in the future.
Thank you very much and until next time! 😊
Best regards,
Mobile Monster
Have sold my phone here many times no…
Have sold my phone here many times no issue so far
March 30, 2026
Reply from Mobile Monster
Thank you for your trust in our services and we appreciate your 5★ rating!
We're happy to hear that you find our process satisfactory.
We look forward to doing business with you again!
Best Regards,
Mobile Monster
Reply from Mobile Monster
Thank you for the 5★ rating you've given!
We're ecstatic to hear about your positive impression of our system and we appreciate your recommendation of our business.
If you have other devices on hand that you no longer need, don't hesitate to get in touch with us again!
Best Regards,
Mobile Monster
We have been selling all our Phones to…
We have been selling all our Phones to MM.
They’re very trustworthy & we reckoned that they do pay the most in the Market.
April 16, 2026
Reply from Mobile Monster
Thank you for always choosing Mobile Monster and we are grateful for sharing your experience. ❤
We are thankful for your understanding and continued support of our services.
We are looking forward to assisting you again. 😊
Best regards,
Mobile Monster
Reply from Mobile Monster
We are thrilled to hear that you were satisfied with our services.
Your support is appreciated and will be our inspiration in providing swift and reliable assistance in the future.
Best regards,
Mobile Monster
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