While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve never written a review but feel I have to after seeing some bad ones for this shop. I’ve been taking all of our phones and tablets to them for years, they are nothing short of amazing! Great se... See more

Rated 1 out of 5 stars

Would give them lower but you can’t. They “fitted” a new screen, it has now popped of because they say the battery has expanded, yet they fitted it anyway. Came in because it was the only time I have... See more

Rated 5 out of 5 stars

Excellent service from Habib. Went there to get my Iphone 13 Pro repaired when Apple would not entertain me. Camera lens was replaced, but Habib noticed his supplier had supplied the wrong size lens... See more

Rated 5 out of 5 stars

Myself and my staff members utilised their services in repairing moble phone and purchasing accessories. Several times. We all find the staff members very friendly, informative and helpful. We are... See more

Company details

  1. Mobile Phone Repair Shop
  2. Cell Phone Accessory Store
  3. Cell Phone Recycling and Unlocking Service
  4. Cell Phone Store

Written by the company

Mobiles Plus is an established phone repair and accessories store in Beeston (Nottingham) and Belper (Derbyshire). We repair the Apple iPhone, Samsung, Huawei and other devices including tablets. We also sell professionally refurbished devices with warranty at prices that are hard to beat.


Contact info

4.2

Great

TrustScore 4 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve never written a review but feel I…

I’ve never written a review but feel I have to after seeing some bad ones for this shop. I’ve been taking all of our phones and tablets to them for years, they are nothing short of amazing!
Great service, great price, they can’t do enough for you!
Highly recommended ⭐️⭐️⭐️⭐️⭐️

May 3, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Will refit screen they didn’t fit correctly

Would give them lower but you can’t. They “fitted” a new screen, it has now popped of because they say the battery has expanded, yet they fitted it anyway. Came in because it was the only time I have had & im told they won’t do anything. DO NOT USE OR GIVE THEM YOUR MONEY

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service from Usman. He went above and beyond helping me sort my phone out. Very grateful for this exceptional service. I will be recommending to all my friends with phone issues.

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

I went to this phone My myself a new…

I went to this phone Mu myself a new phone I bought the iPhone 14 Pro in gold when he sold me the phone he seemed like a very nice guy. My bankcard had the spending limit on it so I couldn’t give him the full amount. I tried giving him £100 which did end up coming off my account. He then said anything that happened next wasn’t his fault and he was gonna be closing soon. It put a lot of pressure on me so I got in contact with my bank which proceeded not to work I managed to get my sister to pay in the extra 330 I owe him and he rushed to put a screen protector on it a case and gave me a very good deal. I was very happy and I felt it was a really good shot for me to go to once I ended up leaving and went home a couple days later I started to notice a couple of issues there was a chip on the back that started to progressively get worse. There was a bubble on the screen which I originally thought with the screen protector but as it got on my phone starting not to connect to any source of service the bubble then prevented me from typing and using the screen at all. I do not recommend going to this phone shop people get very impatient with you and if anything it’s just a scam is total reliability to get contact from these people after I tried to get a refund multiple times I’m going back down to Edinburgh to go to speak to the man who I originally spoke to and get a refund off of him. I take full responsibility for the back glass as I did break it.

October 23, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I love this shop

I love this shop! They're always so helpful and knowledgeable. Recently bought a refurbished iPhone SE on their recommendation and I love it.
Can't recommend them highly enough.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Flawless customer service

Flawless customer service, in helping me choose a device and then going above and beyond in transferring all my data and the SIM, and adding a screen protector and protective case. Also great value. Thank you :)

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

I dropped my mobile in water

I dropped my mobile in water, i took it to the shop the next morning, within 1hour of leaving it it was fixed! Fantastic service, great staff. Would recommend this shop.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful competent staff

Myself and my staff members utilised their services in repairing moble phone and purchasing accessories. Several times. We all find the staff members very friendly, informative and helpful. We are lucky to have great shop like this on our door step.
Dr Joginder Singh - Principal of Nottingham Teaching College, Beeston Beeston Hub, Beeston Suare. NG9

October 18, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I accidentally dropped my phone on…

I accidentally dropped my phone on concrete, the screen cracked and the phone started doing its own thing.

I was in a rush between clients so I urgently needed the screen fixing or buy another phone, either way, I had to get my phone sorted on the day in case anyone needed to contacted me.
I was greeted by friendly staff, I told them I was in a rush and they advised they could put a new screen on my phone in 20 minutes.

They were very helpful, even though I was looking at new phones, they were more interested in doing what was best for me.

A huge thankyou for sorting my phone out so promptly, and to Javed who served me at the end.

I would highly recommend this store, the staff are friendly, professional and helpful in meeting your needs.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Very accommodating customer service.

Very polite customer service , accommodating and professional. Fast and amazing services with great products . I swapped my iPhone 11 pro max for a 14 pro max and they carried me through every step on Klarna. I’m so satisfied.

February 2, 2024
Rated 5 out of 5 stars

Best phone shop in Beeston

Best phone shop in Beeston, Habib and his team are brilliant, very friendly, very knowledgeable and really helpful. Credit to him and his guys, really good experience.

November 13, 2023
Unprompted review
Mobiles Plus logo

Reply from Mobiles Plus

Thank you very much for your review JG

Advertisement
Rated 5 out of 5 stars

Beeston small shop

Beeston office. Small one on high road.
Very efficient. Quick to highlight issue.
Repair to my samsung phone done within 3 hours.
Friendly and helpful technician and shop manager.
( note there is new larger shop in beeston which I popped into to get a lead for the car.).

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Visited this store

Visited this store recently to get a quote on a repair for my mobile. Not only was the quote reasonably priced, the repair was done in a matter of minutes! Great communication from the staff. They have fab knowledge. A busy shop, people coming in and out often. Def recommend them! Thanks guys

September 27, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look