Cannot sign up without a Belgian phone number. Not even if using a phone number from another EU country. The helpdesk guy asked us how they would be able to contact us if we put down another number. S... See more
Company replied
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See what reviewers are saying
It's been years: and so far, so good. I can't quite switch to M.V. as an ISP in my current conditions, but only have good things to say about their mobile service. It's cheap, it's reliable and offers... See more
Company replied
I have everything Vikings (mobile and internet at home) It's well priced compared to others. Service is good.
Mobile vikings gave me a prepaid SIM when others stopped offering it, saving me money. They let me get a SIM for an overseas friend visiting without paying through the nose for roaming. No fuss, just... See more
Company replied
Company details
- Phone and Internet Service
- Internet Provider
- Internet Service Provider
- Mobile Network Operator
- Telecommunications Service Provider
- Telephone Company
About Mobile Vikings
Written by the company
At Mobile Vikings, you get next-level unlimited Fiber internet and a mobile plan with loads of data , all at razor-sharp prices. Plus, with Viking Deals, you can easily save on your bill. And the best part? For just €47 a month, you get both internet and mobile, crowned Best of the Test 2025 by Testaankoop. 🏆
Smart choices for every Viking
✔ Mobile: NL I FR I EN
✔ Internet + Mobile: NL I
FR I
EN
✔ Only internet NL I
FR I
EN
✔ Fiber: NL I
FR I
EN
Contact us 📞
We believe in keeping things easy for our Vikings! Got a burning 🔥 question? Reach out through the following channels:🔍 See FAQ:
NL |
FR |
EN
📧 Email us:
info@mobilevikings.be
📞 Call us at 0456 19 19 76 (or 1976 for Vikings)
Download the Mobile Vikings app
Have your personal customer zone always at hand with the My Viking app.✔ Manage your subscriptions and top-ups
✔ View and download your invoices
✔ Track your data usage in real-time
✔ Update your personal details
✔ Make payments and manage settings
✔ And more...
Available for Android and iOS:
|
-Badge-Logo.wine.svg){kind=icon}
|
Contact info
Belgium
- mobilevikings.be
Vikings play it smart
4.5
Excellent
8K reviews
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Reply from Mobile Vikings
Super, merci Roberto!
Reply from Mobile Vikings
Thank you Earnest!
No possibility of purchase revocation. Bad customer service
I have resigned from the internet within 14 days from the purchase in line with EU regulations AND instructions from the Mobile Vikings website. I have sent back the router within the deadline.
However, Mobile Viking’s did not acknowledge my revocation of the purchase and charged me for a full month of the service. Multiple talks with the chstomer support followed: empty promises that they will adjust the invoice followed by just closing the tickets. It’s impossible to reach the customer support, no phone only chat bots and emails located who knows where.be aware should you choose this service.
I do not recommend the company who does not follow the EU regulations or even they written rules!!’
November 7, 2025
Unprompted review
Reply from Mobile Vikings
I’m really sorry to hear about this experience 😔 That’s definitely not how this should have been handled, especially after a timely revocation and return.
To get this sorted properly, could you please contact our helpdesk again via this link: https://mobilevikings.be/en/contact/
Our team can then review your case and correct the invoice accordingly.
Customer Service is bad
Customer Service is bad. It has been 3 weeks I am trying to get the PUK code and i have been their customer for 10years. It looks like there is no even ticket follow up, every time I send email I need to reexplain the problem and share my phone number. For 2026 we are at, this is very dissapointing.
January 9, 2026
Unprompted review
Reply from Mobile Vikings
I’m really sorry to hear this 😔 That’s absolutely not the experience we want to offer, especially after 10 years with us.
To get this sorted as quickly as possible, please contact our helpdesk via https://mobilevikings.be/fr/contact/
so they can locate your file and follow up properly.
Good insulation service
Good insulation service. Accurate visit timing . Technician was so polite and helpful. Quality of internet stream is fair .... what can we expect more ?
December 18, 2025
Reply from Mobile Vikings
Thank you for your kind feedback! 😊
We’re happy to hear you appreciated the punctual visit, the technician’s help, and the service overall. Enjoy your internet connection, and thanks for choosing us!
Poor Transformation Process…
I had a very big hope for this company may provide good service when i read all nice comments but it was started with a total disappointment. I have changed my home internet from proximus to Viking but they could not activate my internet. Already 5 hours passed just a simple activation signal needed, normally they promissed max 1 hour. I am not a child so i can survive without an internet but my work as data analysis i can not do it without an internet. Sorry guys but one star well deserved!
December 17, 2025
Unprompted review
Reply from Mobile Vikings
Could you please send an email to info@mobilevikings.be? We will be happy to look into it for you.
Reply from Mobile Vikings
Merci pour votre message!
Reply from Mobile Vikings
Thanks for the feedback. Great to hear everything works perfectly! Let us know if you ever need help.
Quick, Easy, and Friendly Service
The entire process was 100% online, with no need for an in-person appointment. The technician who installed my home internet was very professional, very helpful, and also very friendly.
December 4, 2025
Reply from Mobile Vikings
Thank you for your feedback! We're glad to hear the online process was smooth and that our technician provided professional and friendly service.
Reply from Mobile Vikings
Great to hear! Thanks
Simple packs
Simple packs, lots of information about everything, nice customer ssrvice and the vikings deals is a nice added-value.
November 28, 2025
Reply from Mobile Vikings
That great! Thanks for your nice feedback, Paula! ;)
The transition from our former provider…
The transition from our former provider was smooth and stressless. Until now we are satisfied with the choice we made. Viking also has added to our surfing capacity because we are three in a family on the subscription.
November 21, 2025
Reply from Mobile Vikings
That's great! Thanks, Mary 😊
Reply from Mobile Vikings
Super ! Nous apprécions énormément votre feedback ! 😊
More than 3 years of use, they have stable and fast internet, very good service, and their prices are more reasonable than other providers; they don't exploit customers.
Very good, en stable internet
November 23, 2025
Reply from Mobile Vikings
That's great! Thanks for your feedback 😀
10/10, would recommend
Good service, good prices and very happy with my subscription. Installation was free and the person who did the installation was very nice and informative
November 20, 2025
Reply from Mobile Vikings
That's great! Thanks, Alex 😊
Unlimited data plan...? No, it's not.
I have the mobile subscription billed as:
"5G - UNLIMITED FAST - Unlimited data, calling, and texting. Speeds up to 500 Mbps. For €30 a month"
Now you'd think from reading that that you get... unlimited fast 5G access, right? Wrong. Its 300GB of data and after that they cap you at 1MB or slower upload/download speed.
I think it's false marketing, let's face it - I call it a lie.
How did it find out? Well I streamed some Netflix for a few days and... low and behold they turn the tap off.
Be warned, it's neither unlimited or fast after 300GBs. I am very upset I fell for this scam.
November 17, 2025
Unprompted review
proactive service provider
great interaction, good promotions and good customer service
November 6, 2025
Reply from Mobile Vikings
That's great! Thanks Dominique! 😊
Très bon experience
Just the customer service well received and found a quick solution to my problem
October 31, 2025
Reply from Mobile Vikings
Thank you Penn!
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