The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... See more
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Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Physiotherapy Equipment Supplier
- Wheelchair Store
Written by the company
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Contact info
United Kingdom
- mobility2you.com
Replied to 85% of negative reviews
Typically replies within 24 hours
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Good price and fast delivery
Good price and fast delivery, item does the job superbly
Great service
Great service. I called the customer services to check out the VAT process and was very pleased with their help. Placed my order for a wheelchair and it arrived the next day... What more could you want? Oh! the price was also very competitive. Thanks
Really pleased with my purchase of 4…
Really pleased with my purchase of 4 wheel rollator
with seat.
Good quality and value.
Speedy delivery.
Helpful customer service & fast delivery
You a answered the telephone promptly…
You a answered the telephone promptly gave immediate responses to my queries and delivered a perfect wheelchair with impressive speed. Thank you.
Delivered on time
Delivered on time. Well packaged no complaints. Items as described.
I saw it
I saw it, I needed it, I ordered it, it came on time and as shown on the picture, what more could you want?
Brilliant delivery was with in a couple…
Brilliant delivery was with in a couple of days of me ordering
Indoor trolley
Bought for my elderly mum who absolutely loves it! Great purchase and fantastic service.
Very professional service .i was given…
Very professional service .i was given a lot of information on various types of wheelchair which was extremely helpful .i was also very impressed by the speedy delivery service .
Excellent service
Ordered on line one afternoon.the following day the goods arrived. In the middle of the Christmas post. Excellent service.
Fast delivery but item arrived damaged…
Fast delivery but item arrived damaged and customer service did not respond to emails. I had to contact the manufacturer directly and they were able to send a replacement part directly.
Good company but be warned about lack of delivery info
Delivery was quite rapid and customer team were very helpful. However, DPD do not keep you updated on the tracking, apparently you have to do that yourself.

Reply from Mobility2you
Speedy service at a good price
Speedy service at a good price. What more can you ask for?
5/5 starts as the delivery was quick…
5/5 starts as the delivery was quick and I love my new walking stick with style , I not been able to get one for months as my old one broke so I was excited when I picked this one . Good Strong nice style handle with strap that helps you keep the walking stick attached to your wrist instead of dropping on the floor and ruin the style . I deffo will be coming back to mobility 2 U in the future . Keep up the good work .
Very helpful
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