Be aware of Consumer Rights if dealing with this company.
This is a factual account of our experience and offers no opinion as we do not wish to give this company any reason to ask for it's removal. Mobility scooter ordered initially went missing in transit and was signed for by someone we didn't know in a location the company were unable to tell us about. Eventually arrived damaged (which they disputed). Courier sent to pick it up failed to wrap it for transit in torrential rain or secure it on a pallet. Were issued a full refund (as they have a legal obligation to do even if they refute liability) but only after standing our ground. If you choose to use them, please make yourself fully aware of your rights under Consumer Rights Legislation before doing so with specific reference to refunds.


