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Rated 5 out of 5 stars

My experience with Mobspares was excellent. I placed an order but needed to cancel for my own reasons. There was absolutely no problem with this and my refund was confirmed by email by Olga and issu... See more

Company replied

Rated 5 out of 5 stars

Tony Fortino, left the following 5 star review for the product For Status Between 3ANC/Status Audio BetweenPro 2pcs Headphone Silicone Anti-Lost Cord(Black), Order MS32278: Status 3nc Beteen Ear b... See more

Company replied

Rated 3 out of 5 stars

Bought 5000mAh C11P1806 for Asus ZenFone 6 ZS630KL Li-Polymer Battery 11 days ago. Just got an Email with a conformation but they never send anything. Tracking Number has no information. Sup... See more

Company replied

Rated 4 out of 5 stars

Very easy to buy branded spare parts at this website Earlier while ordering an item, I missed to choose exact item for particular model. At first I was very disappointed that I ordered wrong pr... See more

Company replied

Company details

  1. Electronic Spare Parts and Components Store
  2. also in
  3. Cell Phone Accessory Store
  4. Computer Accessories Store
  5. Mobile Phone Repair Shop

Written by the company

MobSpares.com is an online retailer specializing in mobile spare parts and accessories, offering a variety of products for smartphones, tablets, laptops, and more. We are dedicated to building a convenient and professional community, whether it is a wholesale or retail business. Our professional staff is dedicated to providing you with excellent service and assistance whenever you reach out to us.


Contact info

4.2

Great

TrustScore 4 out of 5

195 reviews

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1-star

No recent history of asking for reviews

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4.2

All reviews

(195)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great & personal customer service

I ordered a case for my tablet and downloaded the shop app which was pointless as the map showed the tablet had been stuck for days near Williamsburg. Although I emailed the mobspares customer service email. I received no reply.
They contacted me through whatsapp. Gave me an update on regards to the delay and the options of whether I wanted to continue with the purchase or receive a full refund. Service was personal and extremely helpful. I didn't see it but hopefully they will add their whatsapp number to the website in case of any future customer queries.

August 15, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Bumbleteam

Thank you very much for your review. It is very important to us!
We are sorry that we could not assist you at the highest level, every feedback is a lesson for us and we will do our best to improve all points.

Thanks & Regards.

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Rated 5 out of 5 stars

A lovely easy to use retro phone

A lovely easy to use retro phone. A lovely colour. Robust and works perfectly. Good customer service too

August 20, 2023
Unprompted review
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Reply from MobSpares.com

Dear, Miranda Connolly

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

Rated 5 out of 5 stars

Got my phone part and fixed my phone

Got my phone part and fixed my phone. Perfect & working again.

August 16, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Floki Dipper

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

Rated 3 out of 5 stars

Ordered a fingerprint scanner

Ordered a fingerprint scanner, on the webpage it said it would take 3-5 days delivery, took weeks and it wouldn't work, sent photos and video proof, they asked me to reset, which I had obviously done many times, and now nearly one month later still no refund or solution. Waste of money and time, terrible customer service. They say there try and respond within 72 hours it's been 6 days since I heard anything. Following placing this review a fewxdays later I was contacted directly and offered a refund, service was excellent, but pity it couldn't have been resolved initially, so I'm going to increase my score from 1 to 3

July 19, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Vera Larkin

Thank you very much for your review. It is very important to us!
We are sorry that we could not assist you at the highest level, every feedback is a lesson for us and we will do our best to improve all points.

Thanks & Regards.

Rated 1 out of 5 stars

Product does not fit the description

I bought a cable, but it does not fit the description on the webpage, as it is not unusable for casio EX-S600.

July 29, 2023
MobSpares.com logo

Reply from MobSpares.com

Hello, Christian Sophus Ehlers

We are sorry that this happened, and happy that we found a solution and problem has been solved.

------ How the problem was solved ------
After few checks unfortunately we found out that a mistake has been made in the warehouse. We offered to the client 2 options.

1. The right item sent ASAP, FREE of CHARGE.
2. FULL REFUND immediately.

The client chose option 2, and we closed the case processing the full refund immediately.

Thanks

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Rated 1 out of 5 stars

I bought a 15 euros laptop fan from…

I bought a 15 euros laptop fan from them, it did arrive but did not power up. The return address they initially gave did not exist. I paid with paypal so put in a dispute, after 2 weeks they eventually gave me a return address which was a semi detached house in Ireland. They wont refund postage so there was no point in sending it back as it costs more to send via courier than the item is worth. Dont buy from them as they suck.

June 1, 2023
MobSpares.com logo

Reply from MobSpares.com

Dear, Rick Longley

We are sorry to hear this, and please accept our sincere apologies for the created inconvenience.

According to our Terms Of Sales if the item arrived damaged or not working properly, WE are responsible for a full refund or to send a new item immediately FREE of Charge.

A member of our Customer Care Team already sent you an email about this, and waiting for your answer to solve the problem ASAP. We also Contacted you on WhatsApp many times, and still waiting for your answer.

Or you can contact us directly:
E-mail: support@mobspares.com
WhatsApp: +353 89 433 3001

Hope to hear from you soon.
Thank you for understanding

Updated.
We got in contact with the customer and a FULL refund was provided without returning the item.

Thanks

Rated 5 out of 5 stars

Wrong back cover

I received The back cover for Moto Edge 20 Fusion whereas I asked for Edge 20 Lite. The customer center was so quick to send me the correct one. Absolutely excellent!

June 30, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Salvatore Liccardo

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

Rated 5 out of 5 stars

Great service, kind support, will order again

I've had trouble receiving a parcel that was sent and I know they may not be in direct correlation to YunExpress Mailservice, however their supportteam was quick to respond to my mail and went the extra mile to help me out find where it was.

Overall competent and team in my personal experience that you may not find everywhere.

WebSite itself may be a little overwhelming at first, however you may find most if not all you need to get your mobiles back working again.

Packaging itself was top-notch.
I ordered a Display which was wrapped in an air cushion that had plenty of thickness to ensure it arrived safely - which it did.

Will most definitely order there again.

On a sidenote, incase you may also struggle with YunExpress tracking just as I did most of the times:
They have their own Tracking website that goes by the name "Yuntrack", if you input their YT TrackingNo.
It will tell you more about their 'Last Mile Transfer' thing and on the bottom of the page you'll find not only details but eventually the last mile's trackingNo. which allows you to check where the parcel is.

Kind regards~

July 7, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Nazo

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

Rated 5 out of 5 stars

Equipments with top quality.

May 11, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Nelson Carvalho

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

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Rated 5 out of 5 stars

Trustworthy and professional company

Five stars for the fact that
The customer's service respond always within 24h
The tracking system is accurate
The product is high quality and they even provided me with tools to fix my watch.

The shipment was 2 weeks Wich is legit for a product on delivery from china to Paris. With 4 euro cost

June 21, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear, Taleb Mohammed Housseyn

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

Rated 5 out of 5 stars

Convenient and we'll inform delivery...

June 17, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear Gener Garcia,

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards

Rated 3 out of 5 stars

Product is reasonably good but service…

Product is reasonably good but service and delivery poor. Glass screen ordered and arrived but no tools nor instructions

June 9, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear Roger Lines,

We are sorry to hear this, and please accept our sincere apologies for the created inconvenience.

A member of our customer support team is there to help you with any issues you may be facing.

You can contact us directly:
E-mail: support@mobspares.com
WhatsApp: +8613168361667

Hope to hear from you soon.
Thank you for understanding

Rated 5 out of 5 stars

Very quick delivery and product worked…

Very quick delivery and product worked perfectly as described. Replacing screen myself saved me 70 quid

May 18, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear Mr. P Garoufalis,

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

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Rated 5 out of 5 stars

Good product, good quality

Good product, fits the phone well, good quality

May 29, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear customer
Hope you are doing well.

Thank you for your feedback.
Your feedback is very important and helps us improve.

Thanks & Regards.

Rated 5 out of 5 stars

Great product! Great support!

I ordered an Apple Ultra armband and cover for my Apple watch. Unfortunately, there was an issue with my address and after several attempts the delivery company was unable to delivery. MobiSpares provided me great support everyday until I received my order. It was well worth the wait! The product is exactly what I hope to get in both looks and quality. Highly recommended!

May 24, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear customer
Hope you are doing well.

Thank you for your feedback.
Your feedback is very important and helps us improve.

Thanks & Regards.

Rated 4 out of 5 stars

The product you sent came defective or…

The product you sent came defective or malfunctioned.
But you sent a new replacement product, which is being tested, and its OK.

May 24, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear customer
Hope you are doing well.

Thank you for your feedback.
Your feedback is very important and helps us improve.

Thanks & Regards.

Rated 4 out of 5 stars

Price, fast shipping and quality

Very good quality of products and price.
Quite fast shipping.

May 4, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear customer
Hope you are doing well.

Thank you for your feedback.
Your feedback is very important and helps us improve.

Thanks & Regards.

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Rated 4 out of 5 stars

They provided the piece I needed and…

They provided the piece I needed and could not find anywhere else at a reasonable price.
IT took a longer than expected to receive it, but got it in perfect state.

March 30, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear Jorge Madrazo,

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

Rated 5 out of 5 stars

million star

You guys deserve a million star for your friendly support team and the quality of the products are perfect I recommend it like no other you guys are the real deal 👍

April 3, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear Rakan,

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

Rated 5 out of 5 stars

Very good service

Very good service, and high quality product.
My order arrived in less than 4 weeks, and the personell followed up reaching out for confirming if the product had arrived and if it was in order. Five stars for MobSpares.com. :-)

April 12, 2023
Unprompted review
MobSpares.com logo

Reply from MobSpares.com

Dear Thais Mothe-Diniz,

Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!

Thanks & Regards.

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