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MocoQueen Reviews 1,976

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 606 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the comfort and vibrant appearance of the contacts, even for those with dark eyes. Many appreciate the wide selection, including prescription options, and the overall positive experience with the products. The delivery service is frequently mentioned as fast and reliable, with many orders arriving earlier than expected. People also commend the helpfulness of the customer service team when contacted. However, some customers experienced issues with their orders, including receiving incorrect items or having contacts that did not fit properly. A few people also reported discomfort or irritation when wearing the contacts, with some finding them too flimsy or difficult to insert. There were also isolated instances of delayed shipping or problems with delivery, leading to dissatisfaction for a small number of users.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the amazing quality, comfort, and... See more

Quality

Users describe positive interactions with quality, often praising the amazing quality, great packaging, and... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising the super fast... See more

Customer communications

People report positive experiences with contact lenses. Many customers praise the comfort and vibrant colors,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the simple and easy ordering process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Soaked contacts in solution for 24 hours!!! Prior and wore them they were fine then I cleaned and soaked them again then wore for Halloween and it felt like my eyes were going to fall off they were bu... See more

Rated 5 out of 5 stars

Fast shipping and pretty contacts! The delivery was really fast (I should've been looking for contacts earlier haha) and they ended up being really pretty. I will highlight, as the posting says, the c... See more

Rated 5 out of 5 stars

Their customer service is among the best I’ve ever had!!! They responded within a couple hours and instantly comped my purchase (warped lens) without any back-and-forth. Their shipping is also phenome... See more

Rated 5 out of 5 stars

MocoQueen saved my haunting season! I had ordered through a different company, that company cancelled my order without telling me, and MocoQueen's customer service was top notch! I had sent an email i... See more


Company details

  1. #13 of 19 best companies in Contact Lenses Supplier
  2. #14 of 30 best companies in Cosmetics Industry
  3. #1 of 2 best companies in Costume Store

Written by the company

The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features. #coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect for my Papa Emeritus cosplay

Great fit, perfect for cosplay! Mocoqueen has I think the best contacts fit my eyes, and I mean that since I've tried other places but who knew that the diameter size mattered so much? Mocoqueen has the closest numbers in terms of how they fit on my eye, making them pretty comfortable to wear.

February 17, 2026
Rated 5 out of 5 stars

Best contacts experience

The contacts are amazing and for someone with dark brown eyes the color definitely pops out. Ive been very sensitive with contacts and these I honestly forget I even have them on so I highly recommend it

April 3, 2026
Rated 5 out of 5 stars

Amazing, Cool looking and Comfortable!!!

Absolutely love the contacts I buy from Mocoqueen!!! They are so comfortable to wear for all day events and evenings during Haunt season. When folks ask where I got the cool contacts I always recommend yours. I especially love the UV contacts ❤️

March 30, 2026
Rated 5 out of 5 stars

The best place to find gorgeous RX lenses<3

My contacts arrived quickly and in strong, safe, packaging. I love the HUGE selection of great quality PRESCRIPTION lenses!! It was always a downer when I would find beautiful contacts and there were no RX versions but, here at MocoQueen, I have lots to choose from. Thank you for the additional gift of including the contact cases for them too <3

March 26, 2026
Rated 4 out of 5 stars

Contacts looked amazing

Contacts looked amazing! Though a bit thin and difficult to put in they were easy to remove. That being said the contacts were very comfortable for long periods of time (⁠人⁠ ⁠•͈⁠ᴗ⁠•͈⁠)

March 22, 2026
Rated 5 out of 5 stars

Amazing experience top to finish we…

Amazing experience top to finish we need these lenses sent to us for C2 E2 in Chicago. They appeared on time and were greatly appreciated. Check out @nerdy.nostalgia to see the results of these amazing lenses. #laudna #criticalrole #mightynein

March 25, 2026
Rated 1 out of 5 stars

I am extremely disappointed

I am extremely disappointed. Bought 3 sets of contacts for my anime convention, and it was a waste of money. Both my husband and I had the worst experience with all of our contacts. They hurt so badly, caused extreme irritation to our eyes and the edges of the contacts were too thick or something kept rubbing the inside of our eyelids, caused immediate eyes irritations, redness, and so much pain. The irritation sensation lasted all day even though we only had them in for not even 30 seconds. Not all brands are equal, I had high hopes for the company’s brand, but I was wrong. Over $100 instantly wasted, this was definitely not my first experience with purchasing from this company, quality control was just not it anymore.

March 24, 2026

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