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MocoQueen Reviews 1,976

•
TrustScore 4.5 out of 5

4.4

Contact Lenses Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 606 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the comfort and vibrant appearance of the contacts, even for those with dark eyes. Many appreciate the wide selection, including prescription options, and the overall positive experience with the products. The delivery service is frequently mentioned as fast and reliable, with many orders arriving earlier than expected. People also commend the helpfulness of the customer service team when contacted. However, some customers experienced issues with their orders, including receiving incorrect items or having contacts that did not fit properly. A few people also reported discomfort or irritation when wearing the contacts, with some finding them too flimsy or difficult to insert. There were also isolated instances of delayed shipping or problems with delivery, leading to dissatisfaction for a small number of users.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the amazing quality, comfort, and... See more

Quality

Users describe positive interactions with quality, often praising the amazing quality, great packaging, and... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising the super fast... See more

Customer communications

People report positive experiences with contact lenses. Many customers praise the comfort and vibrant colors,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the simple and easy ordering process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Soaked contacts in solution for 24 hours!!! Prior and wore them they were fine then I cleaned and soaked them again then wore for Halloween and it felt like my eyes were going to fall off they were bu... See more

Rated 5 out of 5 stars

Fast shipping and pretty contacts! The delivery was really fast (I should've been looking for contacts earlier haha) and they ended up being really pretty. I will highlight, as the posting says, the c... See more

Rated 5 out of 5 stars

Their customer service is among the best I’ve ever had!!! They responded within a couple hours and instantly comped my purchase (warped lens) without any back-and-forth. Their shipping is also phenome... See more

Rated 5 out of 5 stars

MocoQueen saved my haunting season! I had ordered through a different company, that company cancelled my order without telling me, and MocoQueen's customer service was top notch! I had sent an email i... See more

Company details

  1. #13 of 19 best companies in Contact Lenses Supplier
  2. #14 of 30 best companies in Cosmetics Industry
  3. #1 of 2 best companies in Costume Store

Written by the company

The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features. #coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 44% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Fantastic Product

Moco Queen delivers comfortable, and beautiful, contacts. Comes in a cute little box that is supposed to be a storage/display box, I think. The QR code for directions doesn't work. They also come with pretty cases. It did take over 2 weeks to get my order through USPS, they should maybe consider more reliable shipping.

February 23, 2026
Rated 5 out of 5 stars

perf!

contacts came perfect and work well! first time using contacts and everything is going well plus the box they come in is recyclable

February 23, 2026
Rated 2 out of 5 stars

Still waiting...

I've been waiting two weeks for my product and customer service tells me to continue to wait. There is no further information from them or under the tracking number. The status is labeled as "in transit" for many days. No one has any idea of when ,or even if, my items will arrive. Im told to wait, perhaps indefinitely. I own business as well.And I personally follow up with my carrier under such circumstance.

February 23, 2026
Rated 5 out of 5 stars

Quality

I wanted some contacts for an event, and couldn’t really find any colored contacts. I stumbled across this website, ordered and got my contacts in less than 4 business days before my event… the contacts I got were really nice and natural.

February 17, 2026

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