Mod Chip Reviews 

30
•
TrustScore 4 out of 5

4.1

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Company details

  1. Business Services

Information provided by various external sources

We sell game console accessories since 1998.


Contact info

4.1

Great

TrustScore 4 out of 5

30 reviews

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1-star

No recent history of asking for reviews

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4.1

All reviews

(30)

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Rated 1 out of 5 stars

No reply to my emails

Nobody is answering my emails or the Skype Chat. I already transfered the money with "sofort überweisen" but didnt get an confirmation email nor any other hint that my package will be delivered to me.

April 30, 2016
Unprompted review
Rated 1 out of 5 stars

!Alert! - Shady and Unprofessional - !Scammers!

It took almost a week just to process my order. When I contacted live support they told me they didn't know what happened, that they would have my order shipped within 12 hours, and that they would email the department to see what happened. 12 Hours later my order was still being processed. I sent an email to their support and never got a reply. 24 hours later my order status was set to "completed". I never got any email about shipment or tracking info. When I tried asking about my tracking info in live support, "Oliver" the tech would just ignore me. Leaving the chat whenever I opened up a new one. Eventually he closed the live support. Company intentionally ghosted me. I doubt I'll even get the item and will probably have to open up a case against them. DO NOT TRUST THIS COMPANY

Updated Reply: If the email "I" entered was wrong, then how did I get the invitation to write this review? I literally have to log in on your site with my email, there's no way "I" entered it wrong. Something sure smells fishy. I will try contacting you directly through email again.

Update: Sent the email shortly after my last update, it's been over 24 hours and still have not gotten a response.

February 29, 2016
Unprompted review
Mod Chip logo

Reply from Mod Chip

Hi,

your order left our fullfillment center on the 23rd of February, you should have recieved an email. We will resend you the tracking code via E-Mail, please also check your Spam Filter, maybe our E-Mails got locked in there. The package should be with you in the next few days. Please also note that our Livechat isn't available 24 / 7, you can however leave a offline message anytime and we will get back to you.

Thanks, we are truly sorry for this problem and will work hard to make it right.

Update: It seems like the E-Mail you specified in our system is the wrong one. We just send you an E-Mail and got an error message back. Please Contact us at sales@mod-chip.com !

Kind Regards
MOD-CHIP.COM

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Rated 4 out of 5 stars

Terrific

They deliver exactly what you order. The only downside is they could be better at updating you on your order status. I had placed my order and was pleasantly surprised two weeks later to receive my items. Up until then I was under the impression they were awaiting a restock.

February 26, 2016
Unprompted review
Rated 1 out of 5 stars

I have not received my flash cart and get no response from the emails I've sent

I have not received my flash cart and get no response from the emails I've sent.

February 26, 2016
Unprompted review
Mod Chip logo

Reply from Mod Chip

Hi,

we just contacted you regarding your problem. Please check your E-Mail for further informations. The first package seems to got lost somewhere on the way. We will issue a second shipment with Fedex Express to get your order to you as fast as possible. We are truly sorry for this.

Thanks
Kind Regards
MOD-CHIP.COM

Rated 5 out of 5 stars

Sky 3DS+

Shipping took a just over a week. Product was out of package (Probably for the conpany to check if the product works). Product works great.

February 25, 2016
Unprompted review
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Rated 5 out of 5 stars

Sky3ds

Awesome site to trust. I use PayPal for everything and they are the only site that sells mod chips with PayPal. Shipping was good since I am in California. Use this site!

February 25, 2016
Unprompted review
Rated 3 out of 5 stars

long wait but received it.

the traking progress did not update until like 5 days after i received the item ,but i received it what is what really matters took a while to get here,but i totally understood the long wait .thank u.

February 25, 2016
Unprompted review
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Rated 5 out of 5 stars

awesome thank you

fast shipping best trusted website out ther to buy the sky3ds and it work perfectly thankyou they accept paypal so you know is safe fast and to the point it work perfectly on the latest version on new 3ds xl

February 25, 2016
Unprompted review
Rated 5 out of 5 stars

Above and beyond email support.

Amazing email support, they updated the site right away when there was a problem, and went above & beyond when answering my questions. No problems here!

January 11, 2016
Unprompted review
Rated 5 out of 5 stars

got my money back, thanks

I ordered a chip and found out a few minutes later that its not compatible with my console. After two emails i got my money back. The Support guys are cool and i would order again, but next time the right product :)

August 25, 2015
Unprompted review
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Rated 5 out of 5 stars

Thanks for the help

I had a problem with my good old PlayStation 2. It stopped reading discs. Thanks to the support i now have a new drive in my console. Price was ok, the delivery took a few days.

August 12, 2015
Unprompted review
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